Hi, please share more on how/where you got this eSim activated. I went to a vodashop yesterday to try and get an eSim on a contract data sim. The consultants said NO. Emphatically NO. can't be done. Impossible.
I went to my local Vodashop (Paarl Mall). Your contract must be an open contract though (meaning, not a Top Up contract)
The reason why many Vodashops/consultants will say no, is because it is supposedly only available for wearables (Apple or Samsung watches, etc). The consultant who assisted me, did not want to assist at first, said I can just open the Watch app on my phone and follow the instructions from there, etc. (Which is fine and doable if you do want to use it on your watch, but I wanted the esim on my phone).
I just spun him a story and said I didn’t have the Watch yet, and want to be prepared for when I get it, and insisted that he process the OneNumber service on my data line. He was hesitant and did not think it would work, but did it anyway, and the system processed it just fine.
Few hours later I received the email with the QR code, scanned it with my phone and everything was working properly.
I think it is appalling that Vodacom does not formally offer eSim for phones in 2022, but with the workaround as described, it does work. Not sure if a “normal” voice line would also work in this way, but I cannot see why not.