Vodacom. Online Profile WHY?

[kemosabe]

Telepathetic

We understand this, we are not stupid. You are not listening, the new functionality is broken, it gets stuck in an endless loop, that is what everybody is experiencing, this is happening to everyone.

Personally, I think Vodacom IT Internet department employs people from the "special school" ... to get extra Affirmative Action points.

Deaf, and deficient mental function seem to be a pre-requisite.

For the size of their organisation, and the (obscene) income they earn as an organisation, I doubt there is a poor excuse for a customer web site anywhere in the world.

It's ugly, it's ineffectual, and it is buggier than a corpse's dreadlocks.

 

[mubz]

this is so frustrating, after trying to login, my online profile seems to have been blocked, Customer care isn't helpful at all.

Thank you Vodacom, was contacted by very helpful customer care consultants and all is sorted out now.

 

[VodacomData]

Thank you Vodacom, was contacted by very helpful customer care consultants and all is sorted out now.

they part of the Dev. team so its not your average customer care agent

Regards
VodacomData

 

[R13...]

The site still needs sorting out though. Once again you buy a bundle it reports failure but yet the bundle is loaded.

 

[VodacomData]

The site still needs sorting out though. Once again you buy a bundle it reports failure but yet the bundle is loaded.

i know its a work in progress i got the same error when doing the ussd cmd.