Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency

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DO not even try to use 3G, GPRS, or so between 6 an 12pm

As much as I like 3G I must rant a bit.

data connection between 6pm and 12 SUCKS !!!!!!!

Vodacom take note !

I have just sat and watched a download running at 960 b/s that's right 960 bits per second!

0.96Kb/s !!!

I have a e220 modem with full strength signal. I am 500meters from the tower.

is this rant gonna help ?

I doubt.
 
Maybe your too far from the tower?

No seriously, something is wrong there (unless it is a torrent). Even my Virgin Mobile connection does not do that.
 
It's been absolutely useless the past few days. If the load is too high, they must put in additional infrastructure; we shouldn't have to put up with intermittent access.
 
The month end issue, IMO, is the result of contract data bundle users making an effort to use up their bundles before it expires. If we had rollover there would certainly be an improvement in service without the unnecessary spikes in usage.

If you haven't voted already for rollover, use the link in my signature:)
 
Lol, I have crying about that too vodacom propberly wont help you, why you ask cause we have signed a 24 month contract and since we are bound to it they can and do give use the crappiest service. They call it broadband but its worse than 56k. They got loads of stories about why the speed is so bad between those times. I have complained many times. As per previous post users are trying to use up their cap before the end of the month (this does make sense) but why should we suffer, more and more contracts get taken out with Vodacom and they know their towers are getting increased traffic. So the only answer would be for Vodacom to upgrade their towers, etc to handle the traffic and offer the broadband service which they advertise.

I heard a couple of weeks ago that Vodacom was getting its own International line (atm they are using saix), was wondering if its live yet? cause if it is it sux.
 
If you can't use it you will lose it.

So you have 200 megs left, deadline to use it midnight. Now if you can't connect or connection is like super slow. Well, yes you lose, VC wins.

Me :mad:
Vodacom :D

Need I say more.
 
My downloads haven't really suffered ... (800kbps) but my downloads are often limited to under 60kbps :/
 
People should realise that this will happen from time to time. Its just how it works. I have experienced my fair share of problems with 3G, intermitent disconnections, incredibly slow download speeds, but 3G is still great!
 
So how did it go with the reading on cell breathing. :cool:

I read up on the definition of Cell breathing. I was kinda right about that. Afterwards i fell asleep somewhere readinf through the CDMA link :rolleyes: will look at it again when i have time.

@ic, can you just give me a brief "in english" explanation of what i asked so that i could understand more when reading up on the link the Csnoopy gave me?
 
I think its time Vodacom does some upgrading to support new users on the network. Most of us "Dedicated" users are suffering becoz of these "congestions".
 
Sorry, I didn't think I needed to reply anymore.Let's start at the customer's end of the connection - the customer has a wireless modem, that wireless modem communicates with one base-station at a time, a base-station is essentially all of the radio equipment usually mounted on a mast [aka cell tower], that is usually where the wireless bit ends. Base-stations need to be able to transfer data relayed to & from the customer's wireless modem, this will usually be done using wired links aka backhaul links - typically fibre optic, if there is a cluster of many base-stations in an area, what might happen is microwave links [wireless] might relay data to a centralised backhaul link that is effectively shared by all base-stations within the cluster, but essentially there is still a wired backhaul link that connects one or more base-stations to the core network.

Base-station congestion is different to backhaul link congestion. The symptoms of a congested base-station will usually be not being able to connect or frequent disconnects - this is bcos base-stations typically cannot cope with an unlimited number of wireless modems connected to that one base-station, usually base-stations are clustered to allow for mobile handoffs to another less congested base-station. Backhaul links have xMbits/s capacity, aka bandwidth, [typically Mbits/s in SA - other countries it is likely to be Gbits/s] now when the amount of data being transferred per second through a backhaul link approaches x, then customers whose data gets relayed through that backhaul link, will start to see sporadic congestion - typically dropped packets & retransmissions which will obviously severely affect the throughput|speed of their connection.

That is about as best I can explain it without writing a whole essay on the subject.Firstly, Cell Breathing is a 3G network phenomenon - 2G networks do not experience Cell Breathing - 2G networks have other problems like a limited number of timeslots - 3G networks do not use timeslots, also Cell Breathing in 3G networks is by design and not a flaw in the system. The coverage footprint of 2G base-stations is basically constant, whereas the coverage footprint of a 3G base-station fluctuates, i.e. the 3G cell "breathes" which means that the effective coverage footprint of a particular 3G base-station will expand when congestion of a 3G base-station reduces, and when congestion increases the the coverage footprint will reduce. This means that 3G modems further away from a 3G base-station will usually be handed off to another less congested base-station when a congestion threshold is reached and the coverage footprint reduces to leave a modem outside of that coverage footprint.

Also worth noting that, often 2G and 3G base-stations are physically attached to the same cell tower mast, however the coverage footprint of a 2G base-station is considerably larger [and constant] compared to the 3G base-station - this is mainly due to the higher frequency used for 3G transmissions, so considerably more 3G base-stations are required in any given cluster to properly cover an area, than is necessary for 2G clusters.

I think i understand now. Especially on Cell Breathing. I got the visual Picture stuck in my mind now of how it works. From what i've read, Cell breathing is somewhat linked to Congested Base Stations. Am i right?

As for the Backhaul Link, i dont quite understand, but no need to explain more. As i've read it, it tells me that 3G users share a backhaul link, meaning the more sharing that link, the more congested it gets. which causes the slowdowns.

I hope i got this right! :o
 
Now i can at least follow when you guys talk about cell breathing and congested backhaul links and stuff :D I didnt think i would understand it!
 
People should realise that this will happen from time to time. Its just how it works. I have experienced my fair share of problems with 3G, intermitent disconnections, incredibly slow download speeds, but 3G is still great!

Sorry, I don't think that's acceptable. It's not just 'how it works', and we shouldn't have to accept it. We're paying for a service, and it should be reliable.

I'm not talking about not being able to download a 500Mb file because it times out half way. I'm talking about not even being able to connect to GPRS on my cellphone in the first place, and if I do manage, not being able to load a single website.
 
i accept it, why cant you? if you're not even able to connect to GPRS on your phone, then have your phone checked out. Sometimes a network will be troublesome, and sometimes it will just not be up to par.
 
Alot of external factors affect how the network runs. You cant solely blame Vodacom for a poor service!
 
I can't use 3G in Table View. Drives me nuts. Parklands (up the road) has decent coverage. :(
 
I guess we've been conditioned to pay premium prices for sub-standard services in South Africa.

These companies would not have survived in Europe.
 
i accept it, why cant you? if you're not even able to connect to GPRS on your phone, then have your phone checked out. Sometimes a network will be troublesome, and sometimes it will just not be up to par.

It works fine outside of peak hours, so it's not my phone. And it's not just one tower, because it happens in a range of areas.

Seriously, people wouldn't accept it if Pick'n'Pay said, sorry, too many people shopping today, try again in a few hours. If you're providing a service, you must provide the service.

And as for you being able to accept it, it seemed to bother you in the other thread over that way -->.
 
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