Vodacom Warranty Matter

Law_Guy

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Joined
Feb 27, 2014
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Good day

I recently booked in one of my Blackberry phones at a Vosacom Repairs shop for any inserted SIM could not be detected and read. I am on contract with Vodacom and I am yet to complete the 2 year warranty cycle.

This afternoon I received a message that I will need to pay an amount seeing that the phone is in its second warranty year. I called and then they said its because of the tiny crack on the screen that the warranty is void.

Can someone please give me some clarity, as the people at Vodacom I spoke to surely cant...

Thank you
 
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