h4tch3t
Member
Hi all,
Can someone please shed some light on a most interesting challenge...
My dad is 71, has a vodacom 3G acount in use with his tablet (android)
He has bad vision, and I'm having a real hard time explaining mail settings to him...
The problem as follows with outgoing mail settings for Vodamail:
Using vodamail on SMTP.VODAMAIL.CO.ZA or SMTP.VODACOM.CO.ZA
When connecting via WiFi, my outgoing mail requires authentication using the MSISDN and the relevant password.
This configuration works quite well and consistently in the house.
When connecting via 3G however, using the same SMTP settings, the outgoing server refuses to connect making use of authentication. So in order to have it work, I need to remove the user id and password and deselect authentication.
Having my dad do this while he's roaming outside the house is challenging at best, never mind his vision impairment.
Can someone perhaps share some insight as to why the connection type would require different SMTP configurations? The profile worked smoothly without authentication until recently.
We changed to telkom as a service provider and switched routers recently. He's convinced this could be the cause, however I don't see where the failure point would have been introduced?
Any help would be most appreciated.
Regards
Can someone please shed some light on a most interesting challenge...
My dad is 71, has a vodacom 3G acount in use with his tablet (android)
He has bad vision, and I'm having a real hard time explaining mail settings to him...
The problem as follows with outgoing mail settings for Vodamail:
Using vodamail on SMTP.VODAMAIL.CO.ZA or SMTP.VODACOM.CO.ZA
When connecting via WiFi, my outgoing mail requires authentication using the MSISDN and the relevant password.
This configuration works quite well and consistently in the house.
When connecting via 3G however, using the same SMTP settings, the outgoing server refuses to connect making use of authentication. So in order to have it work, I need to remove the user id and password and deselect authentication.
Having my dad do this while he's roaming outside the house is challenging at best, never mind his vision impairment.
Can someone perhaps share some insight as to why the connection type would require different SMTP configurations? The profile worked smoothly without authentication until recently.
We changed to telkom as a service provider and switched routers recently. He's convinced this could be the cause, however I don't see where the failure point would have been introduced?
Any help would be most appreciated.
Regards