VOIP for Dummies. PLEASE HELP!

cavedog

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There is also Websquad's Cloud Voice VOIP.

R59 monthly includes a number and 100min. 60c mobile networks and 35c landline.

Once activated you simply add the details in CS Wave app, Get a VOIP phone or get a Grandstream ata and use your current analogue phone.
 

HunterGR

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Nov 30, 2011
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With Greydot you actually get money back for making and receiving calls.

A 13min call to MTN cost me R4.20. I was rewarded with 22c back.
A 8min call that I received I earned 14c back.

Greydot is not the best streamlined service but it works really well actually. You get a free 087510 number.

Call Rates are
29c per minute billed per second calls to Telkom mobile, MTN and Vodacom
35c per minute billed per second calls to Cellc
30c to Telkom landline
Free calls Greydot to Greydot

Greydot also allows you to set your cellphone number as the caller ID.

Greydot also allows you to make call backs. That means they call you on your chosen number and then call the other party no VOIP needed. You get charged for each call meaning ~60c per minute when calling like that as it counts as 2 calls.

View attachment 811067



The cons obviously is not so streamlined in general. App needs work. Loading money the price excludes vat meaning you will load R50 and you will get credited R50 - Vat. The reason they do that is because I believe the call rate is also excluding vat so you pay the vat up front when recharging.

Server is hosted on the Vox network in JHB meaning 25ms for people in CPT and 15ms for people in DUR but for me in Centurion I get 3-4ms to the server so very good quality.

No support for Opus or HD voice codecs it seems just the general G729, G711 a and u law.

R5 per day/ R150 per month for a DID number like 010,011,012 ect. It was free before but they started charging for it now.

Overall I think they compare favorably to other VOIP offers.


Works really really well on CS Wave (Grandstream wave) Free Android and ios app.

Can i use this service on a Voip capable phone like a Yaelink T23G or a Snom 300 (I have about 80 of those lying around) for instance?
 

cavedog

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Can i use this service on a Voip capable phone like a Yaelink T23G or a Snom 300 (I have about 80 of those lying around) for instance?

If it can take sip details then yes you enter the sip server the username and password and you are sorted.
 

overit

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Jan 28, 2019
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Company I work for is also looking at switching from analogue to a voip solution but does not look like anyone can beat what they currently have with Telkom at R3200 for 3 lines switchboard unlimited calls including 4Mbps adsl.

Full disclosure. I work for Bizvoip. We offer a range of CloudPbx and VoIP services for resellers, but our sister company sells direct to the public for business and home if you want to get a quote?

 

cavedog

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Full disclosure. I work for Bizvoip. We offer a range of CloudPbx and VoIP services for resellers, but our sister company sells direct to the public for business and home if you want to get a quote?


Nice pricing :)
 

cavedog

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@system32

Another option to add to your list.

Very cheap Voip even cheaper than Greydot.me Low call rates. Free did number and free Havex to Havex calls. Not bad :) 2 services they offer. Below is the voip sip trunk and then the app offers an instant setup solution but rates are slightly more. Still pretty cheap and the app works really well even have transfer call options which is nice.

Opera Snapshot_2020-04-07_161021_havex.co.za.png
 

cavedog

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@system32

Another option to add to your list.

Very cheap Voip even cheaper than Greydot.me Low call rates. Free did number and free Havex to Havex calls. Not bad :) 2 services they offer. Below is the voip sip trunk and then the app offers an instant setup solution but rates are slightly more. Still pretty cheap and the app works really well even have transfer call options which is nice.

View attachment 814233


This offer has a minimum of R1000 topup at a time which I think is a bit excessive when you consider it's a "home" product. Pitty.

The Havex voice app does not have the same restrictions you can topup with any value but call rate is slightly higher. Runs on Push so the app does not run always like other sip providers which is a really cool feature.
 

system32

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Dec 29, 2009
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This offer has a minimum of R1000 topup at a time which I think is a bit excessive when you consider it's a "home" product. Pitty.

The Havex voice app does not have the same restrictions you can topup with any value but call rate is slightly higher. Runs on Push so the app does not run always like other sip providers which is a really cool feature.
Been using HaveX for a while for wife's medical practice.
Yealink SIP-T53W + DD10K DECT Dongle for reception
2 x Yealink 56H
on a 10Mbps/10Mbps Fibre.
Ported two Telkom POTS numbers. Went smoothly and quickly (a few days).
Works well, call is G729 quality. No Opus or HD voice codecs. G729, G711a and u law only.
Per second billing, no monthly rental, I didn't get the "covid19 special", so I'm paying:
33c/min to Cell phones
25c/min to Telkom
47c/min to Centracom, Avoxi
AFAIK, the R1000 top up is a suggested amount - I've done a R200 EFT.
Support is via email or phone in (always nice to speak to someone).
Portal is comprehensive/business focused.
Uses Portalone software
Works for me.
Saving $$$ over Telkom.
Thanks @cavedog.
 
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cavedog

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Been using HaveX for a while for wife's medical practice.
Yealink SIP-T53W + DD10K DECT Dongle for reception
2 x Yealink 56H
on a 10Mbps/10Mbps Fibre.
Ported two Telkom POTS numbers. Went smoothly and quickly (a few days).
Works well, call is G729 quality. No Opus or HD voice codecs. G729, G711a and u law only.
Per second billing, no monthly rental, I didn't get the "covid19 special", so I'm paying:
33c/min to Cell phones
25c/min to Telkom
47c/min to Centracom, Avoxi
AFAIK, the R1000 top up is a suggested amount - I've done a R200 EFT.
Support is via email or phone in (always nice to speak to someone).
Portal is comprehensive/business focused.
Uses Portalone software
Works for me.
Saving $$$ over Telkom.
Thanks @cavedog.

Indeed they do not enforce the topup limit.

Very business type setup but very good and reliable. Good call rates.
 

chewiesw

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Jul 14, 2014
Messages
1,853
I have a question regarding VOIP. If you were to port your telkom number could you keep it if you were to emigrate ? I understand would need a SA provider (freshpone etc). If you could friends and family could call using local rates.
 

LCBXX

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Apr 11, 2006
Messages
13,552
I've used home-VOIP services of Bitco and VOX, and cannot say I am impressed, especially if you're not on a 5GHz wifi/wired connection on fibre.

In the end I got a 66c/min CellC SIM that I force-roam on Vodacom that I use for calls; it costs a little more but not having to deal with the random frustrations with lag and call quality is worth it.
 

waynehooper

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Sep 4, 2008
Messages
672
Indeed they do not enforce the topup limit.

Very business type setup but very good and reliable. Good call rates.

Have you tried the Havex App. I tried the android app, but calls sound like talking down a tunnel.
 

system32

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Dec 29, 2009
Messages
4,125
I have a question regarding VOIP. If you were to port your telkom number could you keep it if you were to emigrate ? I understand would need a SA provider (freshpone etc). If you could friends and family could call using local rates.
First choice (if possible) is to use WhatsApp / Facetime / Google Meet / etc

I've used Freshphone + Zoiper whilst on holiday in EU.
 
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system32

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Dec 29, 2009
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Have you tried the Havex App. I tried the android app, but calls sound like talking down a tunnel.
Try Grandstream Wave / MizuDroid SIP VOIP or Zopier /etc.
VoIP is impacted by the quality/congestion/latency of your connection.
Up stream is also important.
VoIP works well over fiber or decent LTE.
VoIP does not use much bandwidth 8kbps to 64kbps depending on Codec.
HD Codecs like Opus improve the quality.
Unfortunately HaveX only support G.729, G.711(A/µ) (which are comparable to POTS, but not HD).
Wife is using HaveX from a Yealink T53W on an Cell-C LTE (waiting for Fibre) and quality is typical G729 - good, but not HD.
 
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waynehooper

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Sep 4, 2008
Messages
672
VoIP is impacted by the quality/congestion/latency of your connection.
Up stream is also important.
VoIP works well over fiber or decent LTE.
VoIP does not use much bandwidth 8kbps to 64kbps depending on Codec.
HD Codecs like Opus improve the quality.
Unfortunately HaveX only support G.729, G.711(A/µ) (which are not HD).
Wife is using HaveX from a Yealink T53W on an Cell-C LTE (waiting for Fibre) and quality is typical G729 - good, but not HD.

I use Freshphone (G.729) with a Yealink W60B (with two W56H phones) and call quality is great. Over the same network (200/100 fiber), the Havex app call quality is not good at all.
 

waynehooper

Senior Member
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Sep 4, 2008
Messages
672
I use it frequently actually and haven't noticed any call quality issues :unsure:
Was speaking to Cara at Havex via the app and she also commented that quality was not great and that they would look into it. I am in East London (Butt end of the world) and she said it could be a routing issue..
 
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