@OMN: Still not convinced that it's a lightning protector - read below. I'm not sure exactly where this would be but there might be one in that white box that you photographed the other day.
bits,
just thought of one more thing.
Has network ever changed out your "protector" (lightning/power surge fuse) in the nid? Sometime these cause trouble and can't really be picked up on the test set except for by a trained eye and even then can easily be missed or not picked up by the test set.
This should be replaced just for good measure. Its on the network side of the nid/dmarc and can be accessed by either tech, network or asi. Technically its the networks techs job to test/replace it, but they're not always alert to this type of problem and since its on the network side of the nid, asi isn't always aware of this issue either. Basically it can be faulty (albeit slightly) and pass dial tone no problem but will mess with the DSL sig.
Please don't ask how I know this! Just ask one of the techs to change it for a new one for grins and giggles, NO ONE is out anything by doing it.
Also, a 3 year old aerial service wire is pretty darn new unless there is damage from storms or critters.
FYI
In the US the telephone companies refer to this kind of surge/lightning protector as a Station Protector.
This is what they look like.
http://www.comm-omni.com/tii/126s.htm
http://www.bourns.com/components.aspx?cmsphid=7631383|7163299|6137660
This explains the types of malfunctions that can occur.
http://telephonyonline.com/mag/telecom_past_time/