Vox.co.za: Anyone using it?

what info u need jabulani ??

1. this is a thompson unit but they are real stable thompson something 7
2. unfortunetley these routers cannot be used on uncapped because of the fact that it is not the same as a cisco or netgear :)
3.and looks as if there is problems with the prices on the website im sure it will be rectified soon

Sorry for the delayed response. What is the technical reason that you cannot use your own router? If you had a way past that limitation it would be great. I cannot see why you cannot have an alternative way of authenticating or accessing your service.

What goes in the aerial jack? Is it a wireless ethernet device, or is it just the dect that is wireless?
 
I think it could be Datapro's way of forcing you to use their adsl ? But I am not sure.
 
Vox is still pretty new. So quality is good so far. We had there demo's on our FutureX exhibition stand last month.. A lot of interest. Lets see if it really takes off or not.

Yes, there is no saving on Local calls but you save 30% on National Calls.

International savings are excellent. UK costs R15 per hour only!

and bundled with adsl packages you can score a bit.
Voice Quality is pretty good..so far. This is on SAIX Shaped ADSL.

There handset will support iBurst and 3G sometime next year so you will save on Telkom line and adsl rental..But really I don't know how iBurst will handle VOIP calls....
 
No, You can use any ISP ADSL account. You don't have to use datapro adsl otherwise we or anyone else wont be there dealer :)
 
Sorry for the delayed response. What is the technical reason that you cannot use your own router? If you had a way past that limitation it would be great. I cannot see why you cannot have an alternative way of authenticating or accessing your service.

What goes in the aerial jack? Is it a wireless ethernet device, or is it just the dect that is wireless?

I think aerial device jack you referring to might be for iBurst if I remember correctly.

Yes, it would be nice if one can use there own router but I guess they will think about it sometime. Firstly they must still sort 3g and iburst connectors because that will avoid telkom completely which will be nice.
 
No, You can use any ISP ADSL account. You don't have to use datapro adsl otherwise we or anyone else wont be there dealer :)

You CANNOT use it with an IS uncapped Cisco router setup.
 
I guess thats the only problem here because by using IS Uncapped ADSL you are forced to use that cisco router.
 
Liberate us!

Amazing how the same people moaning about Telkom's monopoly now rip into a service that has not been launched yet.

I almost feel the need for apologising for my post. I should have realised that it is "still being launched". These latter three words, spanned across the webpage in large letters, with an official launch date commitment, backed up by a 021, 0800 or 086 number answered by a crystal clear voice service, would have made the first impression my subconscious was so desperately wanting.

I believe your service has enormous potential, hence my complete and utter disappointment and astonishment at the quality of the web site.

My attempts at contacting Vox were in vain and my discerning-shopper intinct whispering "gather information about their credibility or call quality" led me here.

Two reports of "better than cell-phone quality". Sounds good. I will update my article to serve as great advertising, should my experience concur.

I suppose that is inevitable but the proof will be in the pudding and in a couple of years we will know whether we have a viable strategy and service offering or not.

To err is human, but to be criticised "before official launch", is negligent!

Forgivable if somebody significant from the company make the complaintants' utterings seem not to be in vain in a public forum.

The worst (and only bad-) thing that a huge corporation can do to their customers, in my opinion, is to make your customers feel stupid, ignorant, exploited or unimportant in any way.

PS I believe some form of debit-credit interconnect and billing is the way of the future for the internet, but I guess it's practicality will be decided purely by business politics.
 
It's amazing how easy some people can complain about what other people are doing. If you can do it better, why don't you start your own ISP / VOIP network ????

Common guys, give Vox a break, and a chance. After all, we're all limited to this country's infrastructure. If the infrastructure doesn't change, then we can't expect to live like kings.

I have a Vox phone, and it's great. True, when the ADSL is down, I can't make calls. But then again, if the ADSL is down, so is telkom, so I can't make calls on the old phone in any case. It's nice to be portable, and it cuts down on my desktop "real estate". I see that you can setup the modem as a bridge, which may very well work with a CISCO ADSL router then, haven't tried it yet.
 
absolutely correct... give them a chance to prove themselves.. or fail...
 
What goes in the aerial jack? Is it a wireless ethernet device, or is it just the dect that is wireless?

The device does not have a wireless jack. I had a look at mine again this evening and what others may have mistaken for a port with a cap is in fact a switch. Looking through the user manual reveals it is used to reset the device as well as signal the handset when registering it to the base.

The Handset is wireless DECT while the base acts as a wireless internet router at the same time.

My girlfriend has also bought the ADSL phone solution from Vox;
Vox to Vox calls are crystal clear, as good if not better than telkom infact. I think this is a combination of instrument quality (rather than the entry level Telkom phones) and on-net call. What is a pleasure though is the free calls we can make to each other after 6pm.

I've cancelled Telkom's R7.00 call for which I used to pay R49.00 or something a month for anyway. I now spend that on the phone instead and can make a call up to 12hrs long for free (instead of the R7 cap under telkom).

As part of their MLM marketing strategy I was introduced to one of their product development guys over the weekend and am quite impressed by what Vox's objectives are and how they invisage changing communication methods and charges in SA. If they can pull it of, at worst it might just be a very exciting time for the telecom consumer.

From this meeting on the weekend my overall feeling about Vox is that even if they are more expensive in certain areas they have the best chance at the moment of challenging Telkom and the mobile incumbents. It seems much of idealism is in their aim is to develope solutions they want to use themselves.


I got to hear more about their Mahala Free Dial Up that I queried in this forum last week. They acknowledge completely that it is more expensive per minute than telkom however claim it is pitched at the very entry level of the dial-up market, (app those who use under 3 hrs a month, basic text email and very light surfing). There are supposedly 2 mahala products, one to earn money back for which I would have to register (R50 charge aswell) and one without 'rebates' or registration. The option without registration and rebates is apparently a promotional tool for getting people to try this approach to internet, introduce first time internet users such as low income house holds who have tech savy kids hitting a point where they influence household choices etc, draw back lapsed (no longer using net at all) users, get people to the Vox site to view its content - and actually to back up fixed line ADSL for those with second residence or primary internet acess at their premises of work or study.
Their product development guy tells me they expect the product to find its own natural neche in the market and that its aimed at presenting the consumer with choice.

At the end of the day the Vox guys I met on the weekend are pretty persausive mainly becuase they're young (as am I), idealistic and upfront. One almost doesn't mind paying a bit extra to support them in their cause.
 
It's amazing how easy some people can complain about what other people are doing. If you can do it better, why don't you start your own ISP / VOIP network ????

You seem sensitive on the subject. I don't see much complaining - just questioning, which is fair enough. I think this product is great - I'd just like to be able to use it. Not complaining - suggesting that it would be better if you could use your own router/ISP. Roll on the day.
 
Personally I take my hat off to vox, so far the service has been great,
hence I became a Dealer, there is no way this company would stake its rep
on a product that does not work.

My advise - try it before you knock it :)
 
Sorry for the delayed response. What is the technical reason that you cannot use your own router? If you had a way past that limitation it would be great. I cannot see why you cannot have an alternative way of authenticating or accessing your service.

What goes in the aerial jack? Is it a wireless ethernet device, or is it just the dect that is wireless?

hi there sorry for the slow response aswell lol

there is no way around it , why i say that is if u go onto a marconi or any oth3er home router you will not get any telephony settings at all like i said in my previous thread mweb had it in that way and it was horrible just give it time Vox has just kicked off.

And for the airial jack hmmmm rthat is no airial jack :P
its actually a button to pick up your handset o yeah and a reset button it took us ages to figure it out

DO NOT RESET THE UNIT

cause there is specific software that is installed by the ISP if you remove this you will be stuck
 
Ripping off Grandma!

Or you could simply buy her a Vox phone for Xmas, and save your Grandma some bucks. Then when she calls you she either pays 15c daytime or free evenings, apart from Telkom where's the rip-off? Don't "call" me on the poor pensioner thing, you should just get the "vox to vox" cheap or free point by now?
 
At the end of the day the Vox guys I met on the weekend are pretty persausive mainly becuase they're young (as am I), idealistic and upfront. One almost doesn't mind paying a bit extra to support them in their cause.

Now that's good marketing in action. :D
 
[B said:
apart from Telkom [/B]where's the rip-off? Don't "call" me on the poor pensioner thing, you should just get the "vox to vox" cheap or free point by now?

Huh?? Apart from Telkom? So thats fine is it? Lets dismiss this fact? and thats in the interests of ....well you ??? (Just making sure Im on the same page with you)
Is it fine that most people will get billed more when they call your Vox number? (This is not a "win win" product offering)
Dont call me on the poor pensioner thing??? What does that mean?? One day you will be one. (It was simply an example to reflect real world facts, which are still the facts)
You can dismiss and sugar coat what you want, the consumer calling your Vox number gets charged more, period. Its not even a sugar coated pill its more like a suppository.
 
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Well it looks like Telkom's plan has worked... They have successfully used their monopoly position to influence a customer by locking them into a pricing plan that competitors can't challenge...

One thing that I have realised in my life is that its not all about the rands and cents but what you get with that money. I have as yet never regretted paying more for a certain product or service by choice when I knew I had alternatives.

You also need to remember that Vox is an example of 'competition' and in order to break the 'monopoly' (aka Telkom) we need to be supporting them. If everyone moves to one of Telkom's competitors (no reason it must be Vox) then I can assure you that your value-for-money experience will improve!
 
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I'm sorry if this is a really stupid question, but I just want to get my ducks in a row.

To use the Vox ADSL Phone you need to pay the following:
  • R300 once-off for the phone
  • R49 pm for 087 number
  • R200+ pm for ADSL Access Line
  • R325+ pm for Shaped 3GB ADSL Account
  • Call costs

This all seems to be fine for someone who already have an ADSL line and have spare capacity on their monthly cap. Does anyone have an idea how much of ones cap a 10min call will use?

Surely this can not compete with a simple Telscum phone line for the rest of the population who doesn't have broadband access.

Or am I missing something?

PS. Will this phone work over a corporate leased line if the nessasary ports are opened on the firewall?
 
Hi there found out for you today about how much bandwidth it will use hope it help :)

1 gig = 48 hours
 
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