Vox Stuffed?

[Aharon]

Yip, this is ridiculous

 

[Adenoid Hynkel]

Shame

 

[cvanwie]

I added some code to fix this. Problem related to roll back of improperly migrated Fatpipe + bolt on accounts.

Reconnect to the Internet and you should be working as normal. If not let me know.

 

[Aharon]

I added some code to fix this. Problem related to roll back of improperly migrated Fatpipe + bolt on accounts.

Reconnect to the Internet and you should be working as normal. If not let me know.

Do you anticipate this to be a permanent fix?

 

[cvanwie]

Do you anticipate this to be a permanent fix?

Until I fix the accounts properly tomorrow. I put this fix in place quickly as a bandaid.

 

[Aharon]

Until I fix the accounts properly tomorrow. I put this fix in place quickly as a bandaid.

It's down again dude... Day number three. Please advise urgently.

 

[Awesum]

Yes, Its gone again.
I'll be cancelling today.

 

[cvanwie]

It's down again dude... Day number three. Please advise urgently.

Posting at 6:26am, I assume that you just tried? Bolt on stops at 6am ... If you tried earlier, send me your username to me inbox. I'll have a look at your account and make sure that it's provisioned correctly.

 

[cvanwie]

It's down again dude... Day number three. Please advise urgently.

Send me your dsl username, I'll check if it is provisioned correctly.

 

[cvanwie]

Yes, Its gone again.
I'll be cancelling today.

"Gone again"?? This could mean a bunch of things. What do you mean?

 

[cvanwie]

Until I fix the accounts properly tomorrow. I put this fix in place quickly as a bandaid.

Received the list, starting on it now.

 

[Aharon]

Send me your dsl username, I'll check if it is provisioned correctly.

Sent...

 

[Awesum]

"Gone again"?? This could mean a bunch of things. What do you mean?

I'm capped again. Its been this way since Saturday morning.
I've had intermittent connectivity over the weekend but it was more off than on.
I'm on the 75GB Fatpipe + bolt on and I've exceeded the 75GB, however I have over 400GB of carried over data.

 

[Icemanbrfc]

Has there been a response from a Vox rep on here?

 

[Wasabee!]

Has there been a response from a Vox rep on here?

Have you read the multiple responses from cvanwie above?

 

[cvanwie]

Sent...

Was completely broken. Manually fixed.

Your account was part of the list that I received this morning to fix properly. What I found is that the accounts were broken much more than I initially thought.

Our apologies.

EDIT: Aharon has confirmed he's back online.

 

[cvanwie]

I'm capped again. Its been this way since Saturday morning.
I've had intermittent connectivity over the weekend but it was more off than on.
I'm on the 75GB Fatpipe + bolt on and I've exceeded the 75GB, however I have over 400GB of carried over data.

Send me your username, I'll fix it now.

 

[cvanwie]

I've been a but busy fixing the 2 accounts which were brought up on this forum, I'm busy with the collective now.

 

[cvanwie]

I'm capped again. Its been this way since Saturday morning.
I've had intermittent connectivity over the weekend but it was more off than on.
I'm on the 75GB Fatpipe + bolt on and I've exceeded the 75GB, however I have over 400GB of carried over data.

Fixed manually.

 

[cvanwie]

Howzit

Anyone else getting "you have been capped" messages from Vox.

Which is impossible since I have bolt on and around 500gb of rolled over data available.

Manually fixed.