Vox Telecom Fatpipe

Voxy said:
Hi All,

On the 11 March we experienced a glitch in our Subscriber management system which resulted in usage data being reset, Subscribers have had full access with no cap enforcement since.

ADSL, Mobile data and FTTH and FTTB are some of the product ranges that were effected.

We are implementing the fix today to correct the usage and cap information and will communicate updates accordingly.
Customers will not be billed for any additional usage incurred. Customers with roll over data will be adjusted accordingly.

Vox Telecom
Click to expand...

So this is the "maintenance"?
 
Voxy... help me out please. Why do i pay a premium service, but i can hardly use to it's potential? I cannot stream or browse it really getting to a point where all i can say is WTF.... Sorry but it is really getting annoyed now, you guys are becoming like telkom. Telkom was the same shiz each week, that is why i got you guys. But seems i will surfing on the same surf Boards now.
 
PieterShaun said:
Voxy... help me out please. Why do i pay a premium service, but i can hardly use to it's potential? I cannot stream or browse it really getting to a point where all i can say is WTF.... Sorry but it is really getting annoyed now, you guys are becoming like telkom. Telkom was the same shiz each week, that is why i got you guys. But seems i will surfing on the same surf Boards now.
Click to expand...

I'm sharing your sentiments here. I get crap streaming and downloads on a Fatpipe product, when I do a speedtest to the VOX server, it's 9.5Mb/s but when I attempt to torrent a Linux image with lots of peers I would get 475kb/s. I remember when I just got Fatpipe I could torrent and download at a solid 1MB/s since it's unshaped but not anymore. The service is just getting worse slowly but surely. Even Youtube is starting to buffer on a 10Mb/s connection in JHB. I guess it's time to move soon...
 
@voxy if i downgrade my 200 + 200 gb account will i still keep my rollover data ?
 
ryu said:
@voxy if i downgrade my 200 + 200 gb account will i still keep my rollover data ?
Click to expand...

can anyone help me out with this query ? or is it better just to sell it off to someone else who can actually use this account
 
Last night again, could speedtest at a full 9.5Mb/s but I couldn't watch a video on my cellphone on youtube. It was buffering every few seconds, completely useless, I had to switch to 4G to watch the video on my data bundle! :mad:
 
GBrohammer said:
Last night again, could speedtest at a full 9.5Mb/s but I couldn't watch a video on my cellphone on youtube. It was buffering every few seconds, completely useless, I had to switch to 4G to watch the video on my data bundle! :mad:
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My speed test only served up 25% of linespeed. Something stinks but voxy not sharing.
 
Can some-one please help me. WTF, is going on with this internet.?.. My speed sucks cannot even DL a 30mb file.. You want my moola but cannot even respond to one simple complain?
 
Wait till you browsing **** memes at 3am and HTTP requests load halfway then timeout.

Nice vox, stick to shaping P2P and stop messing about with HTTP.
 
Fluttershy said:
Speed tests go at full speed but HTTP, streaming etc is so slow! What is going on Voxy?
Click to expand...

Aboslutely nothing on Vox's side. It is obviously a problem with your personal configuration. PM him your username and let them have a look at what you did wrong....
 
requiem said:
Aboslutely nothing on Vox's side. It is obviously a problem with your personal configuration. PM him your username and let them have a look at what you did wrong....
Click to expand...

3 different people moaning about streaming and it must be a personal config?
 
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