Vuma Reach Phoenix Thread

[Scuderia1]

Any update?

nope, no feedback from Vuma, afrinat has logged a ticket for me to find out whats going on. Waiting for feedback.

 

[Spontaneous spinach]

nope, no feedback from Vuma, afrinat has logged a ticket for me to find out whats going on. Waiting for feedback.

Also no luck by me, still no call for booking.

 

[Scuderia1]

Also no luck by me, still no call for booking

Good luck, dont expect it anytime soon. Even them confirming an installation date is dodgy .
I took time off work for the installation so i could ensure that it is done properly and nobody pitched, now I gotta hope they do a good job as i wont be there whenever they decide to pitch

 

[Spontaneous spinach]

Good luck, dont expect it anytime soon. Even them confirming an installation date is dodgy .
I took time off work for the installation so i could ensure that it is done properly and nobody pitched, now I gotta hope they do a good job as i wont be there whenever they decide to pitch

You tried calling them back on the number they used? to swear and push them?

 

[Scuderia1]

You tried calling them back in the number they used to swear and push them?

Vuma doesnt take clients calls, you have to call your service provider and they contact Vuma on your behalf

 

[Spontaneous spinach]

 

[Veronfc]

So my fibre just got installed a moment ago, I live in Foresthaven, how long did it take for the guys to come splice the cable and connect to the router for you all?

 

[Spontaneous spinach]

So my fibre just got installed a moment ago, I live in Foresthaven, how long did it take for the guys to come splice the cable and connect to the router for you all?

@MIKE ADRIANO @ADrunkTeddyBear

 

[Spontaneous spinach]

So my fibre just got installed a moment ago, I live in Foresthaven, how long did it take for the guys to come splice the cable and connect to the router for you all?

Just curious, when did you order?

 

[ADrunkTeddyBear]

So my fibre just got installed a moment ago, I live in Foresthaven, how long did it take for the guys to come splice the cable and connect to the router for you all?

An hour or so. They rocked up at my place at around 7:30PM to splice. Takes like 10 mins as well

 

[Veronfc]

Just curious, when did you order?

About 3 weeks ago there were some problems when they first came to install the cable

 

[Veronfc]

An hour or so. They rocked up at my place at around 7:30PM to splice. Takes like 10 mins as well

Damn, I guess I gotta wait until tomorrow because of terrible rain today

 

[MIKE ADRIANO]

@MIKE ADRIANO @ADrunkTeddyBear

Manual side : the Install team took about 2.5 hours and splice guy took about 5 minutes. Activation side: I had an issue with my initial order which resulted in me waiting about a week to sort out.

 

[Veronfc]

So my fibre just got installed a moment ago, I live in Foresthaven, how long did it take for the guys to come splice the cable and connect to the router for you all?

Got spliced today at around 10:30 and by 11:30 I was activated, does anyone know of any app or way to monitor connections to the wifi? And thanks for the previous replies

 

[Fox1]

Did anyone else get an incorrect name on their PayFast invoice?


Edit: I sent them a mail to correct it.

 

[Fox1]

Got spliced today at around 10:30 and by 11:30 I was activated, does anyone know of any app or way to monitor connections to the wifi? And thanks for the previous replies

Which ISP you with? If Afrihost then the ClientZone app isn't integrated with Vuma Reach yet.

 

[ADrunkTeddyBear]

I think you can use the Huawei Hi Link app

Got spliced today at around 10:30 and by 11:30 I was activated, does anyone know of any app or way to monitor connections to the wifi? And thanks for the previous replies

 

[Veronfc]

Which ISP you with? If Afrihost then the ClientZone app isn't integrated with Vuma Reach yet.

Yup, afrihost

 

[Veronfc]

I think you can use the Huawei Hi Link app

Tried it and doesn't work, used to use the app for my fixed lte

 

[KS17]

Got spliced today at around 10:30 and by 11:30 I was activated, does anyone know of any app or way to monitor connections to the wifi? And thanks for the previous replies

Log in to the router. I've yet to figure out how to monitor usage but device management is a lot easier compared to my old B315