Vuma Reach Phoenix Thread

[Afrigirl]

Blinking red light?

Please drop me a PM with your account details.

 

[Afrigirl]

The ticket is linked to a network change.

 

[Spontaneous spinach]

The ticket is linked to a network change.

Okay thanks i dont mind the downtime for that sort of work

 

[Spontaneous spinach]

I see them doing fibre stuff nearby, first it looked like a crime scene

 

[Spontaneous spinach]

The ticket is linked to a network change.

14th to the 23rd?

 

[RVR]

Network down

"LOS" light blinking red

 

[Afrigirl]

Network down

"LOS" light blinking red

Hi.

Fault logged with Vuma.
Reference number 01658219

 

[Nobodyyyyyyy]

Heyo!

Unsure if this is related to the maintenance happening at Phoenix area and Chatsworth, I am in Durban North and ever since about 21:20 tonight have been having jitter/Packet Loss on my line, pretty sure its a FNO issue or ISP @Afrigirl @AfriGuy @AfriNatic . Attached some screenshots of a pingplotter to 1.1.1.1 / 8.8.8.8 / 155.133.238.178 (Server in JHB)

Am only using 25mbps out of ~ 100mbps (my line speed cap) so not putting line at capacity either.

 

[Afrigirl]

Heyo!

Unsure if this is related to the maintenance happening at Phoenix area and Chatsworth, I am in Durban North and ever since about 21:20 tonight have been having jitter/Packet Loss on my line, pretty sure its a FNO issue or ISP @Afrigirl @AfriGuy @AfriNatic . Attached some screenshots of a pingplotter to 1.1.1.1 / 8.8.8.8 / 155.133.238.178 (Server in JHB)

Am only using 25mbps out of ~ 100mbps (my line speed cap) so not putting line at capacity either.

Hi.

Please message me in my inbox with your account details.

 

[Nobodyyyyyyy]

Hi.

Please message me in my inbox with your account details.

Hey,

About 10 minutes after I sent this the jitter and loss seemed to stabilize last night. All seems good at the moment!

 

[ADrunkTeddyBear]

There seems to be an area outage @Afrigirl. LOS light is off. PON light is on

 

[RVR]

Network is down now. No red light on the router but network just went down.

 

[Afrigirl]

Hi.

This for only Phoenix Zone 11

 

[RVR]

So this could resolve the issue soon as repairs started.

 

[Spontaneous spinach]

So long they taking , just connect the two fibre optics and put insulation tape taking them whole day

 

[compu]

Bra this is taking forever. 4 hours to just splice?

 

[Afrigirl]

Update.

 

[Spontaneous spinach]

Okay its working now

 

[Spontaneous spinach]

They probably were waiting for insulation tape

 

[compu]

Worked for like 10 mins by me