Vumatel’s "selective" lockdown upgrades criticised

The thread and article title is rather misleading..

It doesn't look as though this particular ISP was excluded from the speed upgrades.. It looks as though they just failed to respond in time to the communication sent by Vuma..

Granted, Vuma should have included a deadline for response, if this was not included but, missing the opportunity and being excluded completely, are separate things all together..
 
Without knowing the details of the back end work required by the ISP or the impact that this could have on them, I feel that Vumatel should've operated on a opt-out basis, as I feel that logically, anyone that can get this would grab it.
 
I got my fibre installed yesterday and after an hour i was upgraded to the promised speed and now i am rocking 200/200 from 100/100. I do not think it is vumatel's issue. Like what people said, this article is a bit misleading. I would say the issue was on communication only. I am on vox and the moment that my fibre was installedi received a message from both vumatel and vox informing me that i will be receiving a speed upgrade. So i would like to think maybe it is an issue of ISPs and VUMA communication problem. Maybe someone could chime in.
 
GhostSixFour said:
Without knowing the details of the back end work required by the ISP or the impact that this could have on them, I feel that Vumatel should've operated on a opt-out basis, as I feel that logically, anyone that can get this would grab it.
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From what i heard, the speed upgrade was not compulsary buddy. If i am not mistaken, i believe some ISPs chose not to go with this promo.
 
GhostSixFour said:
Yeah, hence my opt-out suggestion.
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It's not like it was opt-in or out for end users. It's a curated list of contact people for the ISP's on the open access network. Also, it's not without cost impact for an FNO to do something like this, so what's wrong with contacting the relevant person for the 70-ish ISP's on the network and getting confirmation that they want to pass this on?
 
pinball wizard said:
It's not like it was opt-in or out for end users. It's a curated list of contact people for the ISP's on the open access network. Also, it's not without cost impact for an FNO to do something like this, so what's wrong with contacting the relevant person for the 70-ish ISP's on the network and getting confirmation that they want to pass this on?
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Good point there. I did not consider that..... do ISPs lose anything though? Do they get affected with this type of speed upgrade?
 
ngoni615 said:
Good point there. I did not consider that..... do ISPs lose anything though? Do they get affected with this type of speed upgrade?
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I don't know. I assume it would impact them negatively if they do not have enough upstream capacity. I mean generally they would purchase per/mbit northbound capacity and they could have a negative impact if they have to purchase more with the increased usage, especially with the R/$ tanking, so they could theoretically not want to participate. I beleive most have far in excess capacity to what is used though, as the per/mbit price comes down dramatically the more you purchase, but you usually need too procure that in bulk blocks, not ad-hoc.
 
pinball wizard said:
I don't know. I assume it would impact them negatively if they do not have enough upstream capacity. I mean generally they would purchase per/mbit northbound capacity and they could have a negative impact if they have to purchase more with the increased usage, especially with the R/$ tanking, so they could theoretically not want to participate. I beleive most have far in excess capacity to what is used though, as the per/mbit price comes down dramatically the more you purchase, but you usually need too procure that in bulk blocks, not ad-hoc.
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That actually makes sense. It is actually much easier for us customers to just overlook all of this and demand speed upgrades without considering how it affects ISPs.
 
pinball wizard said:
It's not like it was opt-in or out for end users. It's a curated list of contact people for the ISP's on the open access network. Also, it's not without cost impact for an FNO to do something like this, so what's wrong with contacting the relevant person for the 70-ish ISP's on the network and getting confirmation that they want to pass this on?
Click to expand...

If it was opt-out then this ISP that the article is written about wouldn't have complained as they would've been included. Reasonably, I think most ISP's would've opted-in. Hence opt-out makes more sense to me.

"We're upgrading all the customers - if you want to be excluded, contact us. If not, nothing required from your side."
 
GhostSixFour said:
If it was opt-out then this ISP that the article is written about wouldn't have complained as they would've been included. Reasonably, I think most ISP's would've opted-in. Hence opt-out makes more sense to me.

"We're upgrading all the customers - if you want to be excluded, contact us. If not, nothing required from your side."
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Fair enough. I'm not involved in that side of things, and I assume there was a business case there.
 
Wait my 100/100 dies on the 31st, I forgot about that. Thought they'd extended it for a bit more?
 
pinball wizard said:
Fair enough. I'm not involved in that side of things, and I assume there was a business case there.
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Likewise :) I don't have all the knowledge and I'm not sure of the impact, however, I figure the impact would be less than being the only ISP on vumatel not doing upgrades for example.
If nothing else, it would've resulted in one less article being written :)
 
Lupus said:
Wait my 100/100 dies on the 31st, I forgot about that. Thought they'd extended it for a bit more?
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They did. Until end of June.

On 3 April, Vumatel announced it was extending its fibre line speed upgrade initiative to the end of June 2020, a month longer than the original date of 31 May.
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It's like the OP is deliberately quoted wrong to encourage clicks.
 
I was already struggling with what to do with my original; 100/.100 (price difference from 50/50 to 100/100 was very insignificant) and now they extend my 200/200 to end of june lol nice
 
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