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Question of the Day: Have you ever ordered a product online and received a fake knock-off?
Vumatel Price change
- Thread starter rh1
- Start date
akescpt
Honorary Master
damn..looks like that run went through already...
wait wait wait. I am on a 100/100 connection and 50/50 customers are going to be upgraded to 100/100 hopefully without any costs.... if i downgrade now? to 50/50 (that means i will be upgraded to 100/100 but paying 50/50 pricing?
akescpt
Honorary Master
Those things take long from my experience
like how long....to downgrade?
netstrider
Executive Member
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I'm not sure how the ISP reserves or pays for these speed packages. I wonder if they could reserve x amount of 100Mbps lines and split those up for 70/70 and use the remainder and add it to the 20/20 packages to upgrade them to 50/50?
I am not qualified to answer the intricacies on how it actually works.
akescpt
Honorary Master
damn lolAll my previous upgrade requests have required escalation
Vox will be upgrading our current customers accordingly at NO ADDITIONAL COST
Please refer to the below table outlining the line speed migrations
CURRENT LINE SPEED MIGRATING TO NEW LINE SPEED
10/10 Mbps 20/10 Mbps
20/20 Mbps 50/50 Mbps
50/5 Mbps 50/50 Mbps
50/50 Mbps no change 50/50 Mbps
100/10 Mbps 100/100 Mbps
100/100 Mbps no change 100/100 Mbps
200/20 Mbps 200/200 Mbps
200/200 Mbps no change 200/200 Mbps
1000/100 Mbps - Special 1000/200 Mbps
1000/100 Mbps 1000/500 Mbps
well downgrading is out of the question lol
Well according to the guy i was talking to... he mentioned i will receive an invoice and he is going to email me the new prices for the packages just now. once he does will send and forward u too. I want my discount lol. they want to pocket the difference for this month.
As far as I know Vox invoices you in advance, so this invoice is for July. So they are invoicing the old price for next month when Vumatel's reduced prices are already in effect (from 1 July). So yes, they are getting the invoices out so they get people's money before they release the new prices.
I just got word from their agent and he informed me that VOX will be announcing the price reductions and speed migrations by end of day today or tomorrow. He mentioned that i will be quoted on the new package.I am going to wait till the last moment. I want my r100 discount lol. so the agent advised me to wait a bit before making payment and i am going to ....
WickedP3NGU1N
Well-Known Member
@PBCool throw a guy a bone here, liking the post is not answers, its torture@PBCool so when can we put in orders to upgrade to the 1000/200 or 1000/500, I want to get in EARLY, I have a nice steam backlog to tear into
We need deets, DNA, urine samples, smoke signals etc. so that we can part with our moneys 
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July 1st when the packages become available@PBCool throw a guy a bone here, liking the post is not answers, its torture
Surely you have to initiate a downgrade to get the price difference... how long does that take on Vox?
They'll never just invoice you less and keep you on the same package, which is what they should do
Mike Hoxbig
Honorary Master
Most ISPs. That's why they require a calendar month's notice before cancellation...
rh1
Honorary Master
I actually think their sweet spot is the 20,50 & 70, i.e where they make the most profit for the least cost, I think supporting higher speeds would require them to invest heavily. The risk they are taking is that as time goes on more and more consumers are going to require the higher speeds, so sooner later they going to have to play in that space or start losing customers.
So I got some inside info yesterday evening on the Vox changes.
Customers will be migrated at no additional cost. Migrating to start 1 July. Not sure if this will be an immediate migration or done over time.
The interesting part is that the above reduced prices are NEW SELLING prices. So only NEW customers will get the reduced prices. Existing customers will NOT receive the reduction in price.
So if I understand correctly, I will be migrated from 20/20 to 50/50 at no additional cost and still pay R899pm I do now. However someone already on the 50/50 line, which is not being migrated, will still be paying the old R1049pm price and not get the reduced price of R899pm.
Current Line Speed | Migrating | New Line Speed |
| 10/10 Mbps | -> | 20/10 Mbps |
| 20/20 Mbps | -> | 50/50 Mbps |
| 50/5 Mbps | -> | 50/50 Mbps |
| 50/50 Mbps | no change | 50/50 Mbps |
| 100/10 Mbps | -> | 100/100 Mbps |
| 100/100 Mbps | no change | 100/100 Mbps |
| 200/20 Mbps | -> | 200/200 Mbps |
| 200/200 Mbps | no change | 200/200 Mbps |
| 1000/100 Mbps - Special | -> | 1000/200 Mbps |
| 1000/100 Mbps | -> | 1000/500 Mbps |
New package from 1 July 2021 | Old Selling | New Selling | Reduction in price |
| 20/10 Mbps | N/A | R699,00 | N/A |
| 50/50 Mbps | R1 049,00 | R899,00 | R150,00 |
| 100/100 Mbps | R1 199,00 | R1 099,00 | R100,00 |
| 200/200 Mbps | R1 499,00 | R1 249,00 | R250,00 |
| 1000/200 Mbps | N/A | R1 449,00 | N/A |
| 1000/500 Mbps | N/A | R2 489,00 | N/A |
Customers will be migrated at no additional cost. Migrating to start 1 July. Not sure if this will be an immediate migration or done over time.
The interesting part is that the above reduced prices are NEW SELLING prices. So only NEW customers will get the reduced prices. Existing customers will NOT receive the reduction in price.
So if I understand correctly, I will be migrated from 20/20 to 50/50 at no additional cost and still pay R899pm I do now. However someone already on the 50/50 line, which is not being migrated, will still be paying the old R1049pm price and not get the reduced price of R899pm.
Last edited:
Soul Assassin
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I highly doubt that would be the case.
Did they tell you that? It doesn't sound right to me.