Hi guys just a heads up that Capitec's online banking password reset tool is currently broken, it will happily accept your new password without doing any form of validation check. Sign-out, Sign-in. If your new password does not conform to their mystery requirements then sorry for you, "Account Credentials Invalid"...
After a lot of back and forth with numerous customer support staff, I eventually had someone physically go and speak to one of their coders in person: apparently their system allows for passwords 6-14 alpha-characters only, any deviations and their website will not let you in.
Pity they don't mention this anywhere, or you know perhaps actually bother to run a validation check before updating your profile :wtf:
If you dare to experiment, try resetting your password to a > 14 alphanumerics.
And if you're feeling extra ballsy, try throw in a few special chars too :twisted:
After a lot of back and forth with numerous customer support staff, I eventually had someone physically go and speak to one of their coders in person: apparently their system allows for passwords 6-14 alpha-characters only, any deviations and their website will not let you in.
Pity they don't mention this anywhere, or you know perhaps actually bother to run a validation check before updating your profile :wtf:
If you dare to experiment, try resetting your password to a > 14 alphanumerics.
And if you're feeling extra ballsy, try throw in a few special chars too :twisted: