capitec

  1. Luis

    Here are all the Capitec Smart ID service branches currently open

    Here are all the Capitec Smart ID service branches currently open Capitec’s in-branch Smart ID service, in partnership with the Department of Home Affairs, is now available at many bank branches across all nine provinces. On 9 March 2026, Capitec launched its in-branch Smart ID service...
  2. Luis

    Capitec confirms eSIM rollout

    Capitec confirms eSIM rollout South Africa's largest bank by customers, Capitec, confirmed plans to roll out support for embedded SIMs (eSIMs) on its mobile virtual network operator (MVNO) in 2026. Capitec Connect executive head Dalene Steyn told MyBroadband the MVNO would roll out eSIM...
  3. Luis

    FNB launches AI assistant to speed up customer support

    FNB launches AI assistant to speed up customer support FNB launched an AI assistant that speeds up customer support, enabling the bank's financial advisors to generate customer-specific financial information during interactions. An extension of FNB's NAVi system, the AI can help advisors set...
  4. Luis

    Capitec reveals it is exploring partnerships with satellite broadband services

    Capitec reveals it is exploring partnerships with satellite broadband services Capitec revealed in its annual results on Wednesday that it wants to offer home broadband connectivity through partnerships as one of its strategic initiatives. Capitec Group CEO Graham Lee told MyBroadband that...
  5. Luis

    Capitec to expand smart ID offerings to 350 branches by year end

    Capitec to expand smart ID offerings to 350 branches by year end Capitec will soon have 100 branches offering smart ID applications, with a plan to expand the service to 350 locations by the end of the year. “I was hoping to announce a hundred branches today, but we’re not quite there yet...
  6. Hanno Labuschagne

    Capitec planning new branches and ATMs in 2026

    Capitec planning new branches and ATMs in 2026 Capitec customers are benefiting from a larger network of branches across South Africa in 2026. While its ATM numbers have declined slightly, it still has substantially more of these devices than other banks. The bank's annual results for the...
  7. Hanno Labuschagne

    Capitec Connect reaches 1.5 million users

    Capitec Connect reaches 1.5 million users Capitec’s mobile virtual network operator (MVNO) recorded substantial subscriber and revenue growth over the last year. According to the bank’s annual financial results for the year ended 28 February 2026 (FY 2026), Capitec Connect’s three-month active...
  8. Hanno Labuschagne

    Capitec adds 17 more bank branches with smart ID card support

    Capitec adds 17 more bank branches with smart ID card support Capitec added 17 more branches with support for smart ID card applications in the past week, increasing its total coverage for the service to 47 locations. The expansion forms part of a digital partnership with the Department of...
  9. Hanno Labuschagne

    49 bank branches were you can apply for a smart ID card

    49 bank branches were you can apply for a smart ID card With an expanded digital partnership programme kicking off this week between Home Affairs and major banks, the number of bank branches offering smart IDs in South Africa has increased from 32 to 49. Home Affairs first launched the ability...
  10. Hanno Labuschagne

    Just one bank expanding ATMs in South Africa

    Just one bank expanding ATMs in South Africa Capitec is the only major traditional bank in South Africa still expanding its ATM footprint, while Absa, FNB, Nedbank, and Standard Bank have closed thousands of cash machines. Excluding the over 3,000 cash devices that Capitec has rolled out since...
  11. Hanno Labuschagne

    Capitec and FNB bucking the trend in bank branch rollouts in South Africa

    Capitec and FNB bucking the trend in bank branch rollouts in South Africa Capitec and FNB are the only two South African banks that have expanded their branch network in the past five years, whereas Absa, Nedbank, and Standard Bank have reduced their physical footprint. Overall, the number of...
  12. Hanno Labuschagne

    Black Friday 2025 scam tactics guide

    Black Friday 2025 scam tactics guide Black Friday shoppers in South Africa should be aware of the various tactics fraudsters may use to try and steal their money. Absa, Capitec, Discovery Bank, FNB, and Standard Bank provided details about scams to watch out for and shared advice on how...
  13. Hanno Labuschagne

    Digital wallet usage keeps surging in South Africa

    Digital wallet usage keeps surging in South Africa The recent financial results of three major banks suggest that South Africans are increasingly adopting digital wallets and virtual cards, reducing reliance on physical cards for payments. Digital wallets include apps like Apple Wallet, Garmin...
  14. Hanno Labuschagne

    Capitec dethrones FNB owner as Africa's most valuable bank

    Capitec dethrones FNB owner as Africa's most valuable bank Capitec Bank Holdings Ltd. overtook FirstRand Ltd. to become Africa’s most valuable bank, a month after it appointed a new chief executive officer. South Africa’s biggest bank by customer numbers, Capitec has reported record profits...
  15. Hanno Labuschagne

    Capitec app offline

    Capitec app offline Capitec is experiencing a major technical outage, with customers unable to sign into its mobile banking app or perform transactions. Downdetector showed a steep increase in user reports of issues with Capitec from around 16:00. The majority of reports were related to issues...
  16. Bazz94

    My Capitec Tap-To-Pay Limit Has Been Circumvented

    I would suggest that all Capitec clients turn off their tap-to-pay! Today I lost my bank card and then saw 2 transactions that I didn't make. I blocked my bank card. The problem is that the first transaction was R1000 and the second was R1500. These were done within 2 minutes of each other. I...
  17. Hanno Labuschagne

    Capitec's big IT edge

    Capitec's big IT edge Being able to build its IT infrastructure from scratch gave Capitec a significant advantage over South Africa's incumbent banking giants, Absa, FNB, Nedbank, and Standard Bank. In his new book, Capitec: Stalking Giants, author TJ Strydom underscores how the upstart bank's...
  18. Hanno Labuschagne

    Capitec outage hits payments, ATMs, and digital banking channels

    Capitec outage hits payments, ATMs, and digital banking channels Capitec has been hit by a significant outage affecting all its customer-facing services on Friday, 19 July 2024. Outage tracking website Downdetector showed a big surge in reports of issues with Capitec's services from around 07:00.
  19. Hanno Labuschagne

    Capitec's share price has jumped 127,576% since JSE listing

    Capitec's share price has jumped 127,576% since JSE listing Capitec Bank Holdings Ltd., South Africa’s best-performing share since the advent of democracy, wants to use its retail banking strategy to grow its business banking and insurance units. The Stellenbosch, South Africa-based lender...
  20. Hanno Labuschagne

    Biggest Black Friday spenders in SA for 2023

    Biggest Black Friday spenders in SA for 2023 There were several shoppers in South Africa who spent hundreds of thousands of rands during Black Friday 2023. According to data from most major banks and big payment gateways, overall spending values and volumes on Black Friday itself declined or...
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