InTheCube
Expert Member
A warning to motorists about the draconian, one-sided, and scary Terms & Conditions that they will be bound to should they choose to register for e-toll. Take heed!
Disclaimer: The blog post above was put together from an emailed document, prepared by a lawyer (Deon Botha) and is his personal opinion/comment on the e-toll matter, and not a legal opinion.
At first glace and when comparing the normal toll rates, to that of the discounted toll rates when you elect to register, the normal and reasonable uninformed motorist would be guided only by the discounts when signing up for registration.
After perusal of Sanral Terms & Conditions however, and which must be signed prior to registration, you will immediately note that the advantages of registering as an E-Toll user is very limited and comes with various onerous and one sided terms and obligations favoring only Sanral. Many clauses in their terms and conditions are being viewed by ourselves as well as other institutions as being either unlawful or in contravention of the Consumer Protection Act.
Registered motorists further consent to the onerous provision that it will be deemed that the fees charged by Sanral are correct and the onus is placed on the motorist to prove that such charges are incorrect.
By registering, the motorist agrees and accepts that Sanral will be entitled and without notice to the motorist to suspend an E Toll account and to Red List an E Tag, for failure of any of Sanral terms & conditions. Should the motorist later prove that there was no transgression of Sanral terms & conditions, they will have no claim against Sanral as in terms of the agreement such claims are waived by the motorist in favor of Sanral.
By registering, the motorist irrevocably authorizes Sanral or its duly authorized agents to obtain from any institutions where they may have an account or any credit bureau any information concerning themselves.
By registering the motorist further acknowledge and accepts that Sanral may unilaterally update and amend their terms & conditions and that the motorist has consented to such amendments and has agreed to abide by such amended terms & conditions.
By registering for an E Tag, the motorist is affording Sanral a blanket indemnity for any wrong doing, loss or damage that the motorist may have suffered by using the E road.
Disclaimer: The blog post above was put together from an emailed document, prepared by a lawyer (Deon Botha) and is his personal opinion/comment on the e-toll matter, and not a legal opinion.