-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: How do you normally pay for purchases in stores?
Web Africa SMTP servers blacklisted
- Thread starter signal
- Start date
The_Unbeliever
Honorary Master
Good write up, Dave.
Gives us an idea of what really is happening behind the scenes.
I can relate as sysadmin I also have to keep email flowing etc... and sometimes an user with a spambot will break things horribly.
Gives us an idea of what really is happening behind the scenes.
I can relate as sysadmin I also have to keep email flowing etc... and sometimes an user with a spambot will break things horribly.
Murmaider
Expert Member
Totally agree
Excellent post Dave! Having been in the corporate IT game for over a decade and having looked after many on premise Exchange servers I've run into a number of these problems you speak of.
The thing that bothers me is that I am paying for a service with Web Africa. I have a number of customers that I am hosting with them. I've been pushed from pillar to post, and I am having to deal with a different support person every time I update my ticket. Their ticketing system closes a ticket automatically after 48 hours regardless of whether the problem is solved or not. I've tried to escalate the issue with my account manager and second level support personnel. I've even come here the forums in the hope that somebody might notice that I am not getting any joy with Web Africa. Heck even WebAfrica Helper promised in a PM that somebody would contact me to resolve this issue. Guess what? Nobody has! I first logged this issue on the 8th of October and the only light at the end of the tunnel is from the oncoming train
The thing that bothers me is that I am paying for a service with Web Africa. I have a number of customers that I am hosting with them. I've been pushed from pillar to post, and I am having to deal with a different support person every time I update my ticket. Their ticketing system closes a ticket automatically after 48 hours regardless of whether the problem is solved or not. I've tried to escalate the issue with my account manager and second level support personnel. I've even come here the forums in the hope that somebody might notice that I am not getting any joy with Web Africa. Heck even WebAfrica Helper promised in a PM that somebody would contact me to resolve this issue. Guess what? Nobody has! I first logged this issue on the 8th of October and the only light at the end of the tunnel is from the oncoming train
A good write up Dave, but do you remember the mess we had before blacklists?
Our company hosted a small server with UUNet, and at that stage we paid 30c a Mb, back in the early 2000's. Before blacklists we had in excess of R7000 of traffic we could not allocate to any one client, as the server would receive the mail, determine it's spam and chuck it. Introduce blacklists, and that amount dropped to well below R1000.
That was a smallish installation for a only a couple of clients. If that installation could benefit like that, what would the impact be on larger installations? Perhaps now that bandwidth costs have come down so much, it's not such a big money saver any more, and perhaps they commercial reason for being used might not be that relevant.
I still hate spam, and I still do everything in my power to minimize the amount of crud that lands in my inbox, and that includes using blacklists. We now use it to add a score to SpamAssassin, and not to block outright.
Our company hosted a small server with UUNet, and at that stage we paid 30c a Mb, back in the early 2000's. Before blacklists we had in excess of R7000 of traffic we could not allocate to any one client, as the server would receive the mail, determine it's spam and chuck it. Introduce blacklists, and that amount dropped to well below R1000.
That was a smallish installation for a only a couple of clients. If that installation could benefit like that, what would the impact be on larger installations? Perhaps now that bandwidth costs have come down so much, it's not such a big money saver any more, and perhaps they commercial reason for being used might not be that relevant.
I still hate spam, and I still do everything in my power to minimize the amount of crud that lands in my inbox, and that includes using blacklists. We now use it to add a score to SpamAssassin, and not to block outright.