Web Intact (Or intactless service)

lets do the math here anyway.

so 2% of users use 40% of the bandwidth they say
the other 98% use less than 3 gigs they say

so we have 1000 users

980 use their entire 3 gigs =2940 gigs
20 use the 40% = 1960 gigs ( 98 gigs per person)

total gigs used by all users(worst case all users use all they can) =4900 gigs for the month

now they implement the 3gig cap, = 3000gigs for the month saving 2900 gigs

now lets say they implement a 10 gig cap, considering only 2% of users exceed 3 gigs we end up with

980 use their entire 3 gigs =2940 gigs
20 use their entire 10 gig= 200 gigs,
total= 3140 gigs , saving of 1760 gigs


cost in gigs to GWI
so uncapped =4900 gigs
3 gig cap= 3000 gigs
10 gig cap= 3140 gigs


hell even with a 30 gig cap its still a signifcant saving
30 gig cap = 3540 gigs

so why such a stupid small cap, if you tell your users they are getting a 30 gig cap, most of them won't flinch at all , an you'll still save yourself 1400 gigs a month!


just a little math, something they should try at gwi
 
No Internet/extremly slow speed this morning....left 12:30 and just came back now and it's back to normal. Can't load mybroadband and mweb sites, but some overseas sites opened/although very slow, tracert showed some problem at GWI's JHB link......
 
JohanG said:
Just got of the line with GWI support. I was mistaken with the above mentioned assumption. It appears that my signal strength is very weak and they must come out to check my equipment. :o:o
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Well, well, well... if this isn't a classic case of deception :eek:

Yes I had a bad signal, but tonight I found out (from another GWI source) that my account was (still is) throttled to 64kb :mad:
Why was I lied to and why is this happening now and not during next month (with the new contract packages). Surely this is a breach of contract :confused::confused:
 
cyberarmy said:
Why is it throttled? Over your cap??
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First let me say that I'm on a 192kb UNCAPPED contract (until the end of this month at least - or should be) and more than likely will be placed on the 5Gb contract from next month :sick:

But to answer your question, yes, waaaaaay over (the new capping levels) :D I'm one of the unfortunate 2%
 
I wonder if this throttle to 64kbps is a temporary measure or it might be that a soft capped connection from next month
 
Not sure exactly what their final implementation will be when you reach your cap (either 64kbps throttle and/or moving you to a slow congested line perhaps:confused:), but they reckon they will have everybody on the new contracts by mid Nov. At the moment they've blocked p2p and pretty much crippled news server access (these will be openened again after all the contracts are in place).
 
JohanG said:
Not sure exactly what their final implementation will be when you reach your cap (either 64kbps throttle and/or moving you to a slow congested line perhaps:confused:), but they reckon they will have everybody on the new contracts by mid Nov. At the moment they've blocked p2p and pretty much crippled news server access (these will be openened again after all the contracts are in place).
Click to expand...

whats the issue, maybe we should not pay them untill all is sorted, cause now you are paying for a service that you are not receiving :mad:
 
hahah, good luck with that.
in my area they changed the setup of the network and the router i had WOULD NOT WORK with their setup, 2 months of no connection, they assured me the router would still work for those 2 months, i took the router to them , they sent it to jhb and none of their experts could get it to work with the network now ( router is perfectly fine by the way, works as it was designed but is now incompatible with the network) they gave it back to me and still took my money
 
:mad: (in the absence of an embarrassed smiley)

This puts me in a very awkward spot, as what I was told would happen, and what actually happened are two different things...

As technical employees, we are arguing for you guys, but the bean counters are pushing back...

Any users above 6Gb on Verizon bandwidth have been throttled.

I don't know what to say except apologise for my mis-information. I found out this was being implemented only after your complaints here...
 
When can we expect a proper document (from the bean counters) explaining exactly how the new contracts are going to work ito cost, speed, cap, throttling, do's, dont's, etc?
 
We are meeting on Monday to finalise these issues, and you should expect further communication in about a week's time I expect.
 
Does anyone get the feeling that there was a recent conversation at GWI, which went something along the lines of,
"Ah, all that capping, and shaping.. its working well. Oh crap, maybe we should tell the customers?"
 
daffy said:
Does anyone get the feeling that there was a recent conversation at GWI, which went something along the lines of,
"Ah, all that capping, and shaping.. its working well. Oh crap, maybe we should tell the customers?"
Click to expand...

More along the lines of "Ah, all that capping, and shaping.. its working well. I'm sure someone informed the customers beforehand..." :D
 
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