Web Intact (Or intactless service)

Ryder_JHB said:
so no amps, boosters, 100mW+ radios in use anywhere, at all?
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Shameless Bump...

I would love an answer to this.. but Mr Web-Intact appears to have disappeared since I posted it... Perhaps he has taken an extended long weekend! :confused:
 
Ryder_JHB said:
Shameless Bump...

I would love an answer to this.. but Mr Web-Intact appears to have disappeared since I posted it... Perhaps he has taken an extended long weekend! :confused:
Click to expand...

Post whore!!
Would be nice to get an answer tho! :p
 
Ryder_JHB said:
Shameless Bump...

I would love an answer to this.. but Mr Web-Intact appears to have disappeared since I posted it... Perhaps he has taken an extended long weekend! :confused:
Click to expand...

Easy cowboy... I work for an ISP, but don't spend all my time online...:cool:

So the answer is... on 5GHz ptp links we do sometimes use higher-powered cards. 1W EIRP is allowed.
In some rural areas we use 2.4 at 200mW...
We also sometimes use higher powered 2.4 cards over 10 or 15m of cable to compensate for losses, adjusted accordingly.
 
Good Day Mr Web Intact,

Quick question: did the rain / lighting last night bring down on of the main towers cause the line is not up to standard today or is there a problem with the international connection.



Thanks
 
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Problem with your mail support system? sent 2 emails to it and no auto reply nor human reply.....same email address used to get replies, Mr.Web intact please check PM, cc my email to you

Is msn messenger also routed through IS??? When I login to Windows live messenger now, told me connection problem, someting can not apply to my other pc.etc
 
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Can somebody tell me why is it so difficult to connect to a server for example www.domain.co.za:8880. With adsl it goes through fast, but when browsing with Webintact, it keeps on telling that is could not connect as if there is no connection. Other webpages open really fast its just with servers like these the internet connection struggles with. Why is that? If Mr WebIntact comes back, I would like to know why.
 
Will. said:
Can somebody tell me why is it so difficult to connect to a server for example www.domain.co.za:8880. With adsl it goes through fast, but when browsing with Webintact, it keeps on telling that is could not connect as if there is no connection. Other webpages open really fast its just with servers like these the internet connection struggles with. Why is that? If Mr WebIntact comes back, I would like to know why.
Click to expand...

I guess it's something to do with their re-routing of non-core traffic, maybe your request with non-standard http port was re-routed with their internet solution backbone rather than verizon, I suspect that's also what happened with my chatting program....Send support a email and tell them what's the problem
 
Ok I have sent Support an email just now, so will check how long it takes for an answer and respond from there side. Will keep you informed. Thanks for your reply
 
Will. said:
Can somebody tell me why is it so difficult to connect to a server for example www.domain.co.za:8880. With adsl it goes through fast, but when browsing with Webintact, it keeps on telling that is could not connect as if there is no connection. Other webpages open really fast its just with servers like these the internet connection struggles with. Why is that? If Mr WebIntact comes back, I would like to know why.
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Dont worry im having the same problem, spoke to the guys at gwi on thursday but i've had no reply since then, must mar wait and see.
 
Here is my take on Global Web Intact (GWI).

Here is my take on Global Web Intact (GWI).
Like most users here I wanted to give telscum and their partner in crime, our wonderful communications minister, Ivy Matsepe-Cassaburi, the finger.
So I ring up GWI to come do a signal test, the next day they come out, test my signal and I quote “you have a very good signal here”. Hmm the force is strong with this one I’m thinking. The following day they come to install (fast service, I like) only to inform me I need the bigger grid which will be an additional R500 because my signal is too poor to use the standard grid. Hmm…

Ok R500 later I’m up and running and very happy with my brand spanking new 128kb connection. Much better then my smelly old 56k modem, or at least it was that way for 2 weeks. In the two weeks that I had my connection I told 5 people of GWI and one of them signed up immediately. The lady in question lives about 5k’s from me. She has the exact same package as I do but only with the standard grid. Her DOWNLOAD rate is 200kbs to 115kbs, please note this is on a 128kb connection. Fantastic. My connection on the other hand maxes out at 15kbs. Pages take FOR EVER to load. Forget about playing games online or using torrents cause everyone is using the same IP and all ports are blocked (btw they put a password on your router so you cant open up ports on your router either, not that it would have helped you anyway).

The torrent thing I can understand, it is an uncapped service, bandwidth is expensive (or so we are led to believe) and if you allow torrents people will download all kinds of crap slowing down the whole network. But why, in the name of all that is good do they even bother giving a tech support number if the guy is going to tell you to check if your cable is plugged in? Or he tells you to ping google and when he sees that its pinging says your connection is fine when in fact YOU CANT OPEN ONE DAMN PAGE?! Sure it pings, but did I mention all the packets lost?

There are 2 guys at tech support that know what they are doing and have been helpful IF I was lucky enough to get one of them on the line and I feel for them, its not a nice job having people bitch and moan at you all day and you have to sort out their crap. But I have given up trying to phone tech support because lately they either just don’t pick up or I get put through to Mr. IsYourLinePluggedInPleasePingGoogle at which point my ulcer starts bleeding again and I need to go change my adult diaper. Oh and btw I’m still waiting for someone to call me back after I phoned for the 5th time asking them to check what is going on with my connection cause it takes 5 minutes to load google, IF it loads at all and I cant connect to my own website www.truesouthafrica.co.nr which I created using GWI in the 1st 2 weeks I had it. Surprisingly enough EVERY body else can go there, accept me.

Another friend of mine signed up with another WISP and his connection is FAST, it’s a 512 uncapped line with a constant download rate of 60kbs for the same price as my supposedly 128. So I will be moving on over to them ASAP.

In short, if you want to check email and surf for 24hours uncapped GWI is for you. On the other hand if you’re like me and want to play games online, have work that needs to be uploaded and downloaded, give them a miss.
 
Network, settings, or what???

I have not visited here for quite a while and since I am not 120% happy with the 'get-what-you-pay-for' part of the deal, I thought I had to get back in here....

1st off - let me say that I am not knowledgable on the subject. I like playing online games and that is what I think I am paying for...

I have to also say that I have removed any anti-virus and firewalls on my system in an effort to resolve the problems experienced. Please note that they were in place and actvated when my problems started. I have also opened the ports on my router as prescribed by the game websites.

Talking of knowledgable...what the heck is a 1gig cap exactly??? Don't gimme the old thing of incoming and outgoing data. I play games..I really would like to know what it equates to in game time. Will a 1 gig cap give me only 1 hour of game time?...

But I digress...

Ok some background information...I am located in the Rustenburg Area. I am a GWI client...have been for about 2 years now...I am on the R550 business package..(someone gave the specs if this a couple of posts ago)...

I used to have 3 PC's linked via a "ST Lab Fast Ethernet LAN Nway Switch" hub, with the one connecting directly to the internet (Used only and exclusively for this purpose) and the 2 other PC's connected to the internet through that one....

This worked great for about a year...I played Dungeons & Dragons Online, Star Wars Galaxies and Vanguard, on a regular basis.

Then the connecting PC packed up and I had to setup the connection directly through one of the other PC's. For some funny reason, windows did not pickup the onboard LAN/port/socket...on either of the PC's..

So I purchased another D-Link card - installed them in the PC's and - for the heck of it - and because I was told it will be more suited for my online games, I also got myself a router. Out goes the "hub".

So much for the background story.

While this was happening GWI replaced the mast on my roof with a small black book sized thing that stood on my desk and I was a very happy customer as my game connections was a lot more stable...

Then they took it out again and re-installed the mast (about a month ago) - about the same time I got my router.

That is also when my troubles started. It started with me connecting to the games, but stayed connected for only about 3 minutes. Normal websites did the same...

I contacted the local tech support. They have never been anything but helpfull...really...

They claimed the problem was interference from other wisps in the area and changed the frequency or something...still no luck...

I phoned the support number on the website about 2 weeks ago. I was told that my problem could be due to latency and that the local guys can fix it.

The local guys had no idea what I (or the guy at support for that matter)was talking about...they suggested it may be a network problem. This is not their field of expertise.

Now I am waiting for someone with the expertise to come and have a look at my setup...

But, back to my problem...

today they installed other hardware on my roof. Now I cannot connect to any of the games..at all...

In one of the posts it was mentioned that we need to supply information of the games we play in order for WebIntact to open ports or something...

As stated earlier I play Star Wars Galaxies and Vanguard - both from Sony Online Entertainment.
The support website for Sony Online state:
"The game clients will need ports 1023 through 65535 for TCP and UDP forwarded to the player's computer. If setting up Port Forwarding, use trigger port 7000 for all games"

Now..I did give this information through to GWI support.

I am hoping they may be able to solve this problem...

Any comments or suggestions will be appreciated...
 
syrovi

I'm not a network expert, i'm into hardware myself, but there is NO WAY in hell that ONE HOUR of gaming will eat up a gig on your connection, NO WAY. So who ever told you this doesn't know what the hell they are talking about. As for opening ports for your games, YES you have to have that done, but of course GWI has to do that for you. Keep us posted and good luck bud!
 
What's wrong with GWI currently? Weekend internet's erratic, tuesday there is no internet at all for the whole day, and this morning (wed) web browsing is crawing but download seems fine.
 
Cyberarmy ---Well according to their office they had to move one of the backbone high sites and the rain delayed the process. So i think their techies is still working on it. BLAH BLAH BLAH
 
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