Web Intact (Or intactless service)

I've had no, or very poor service the whole weekend.I cannot even get my mail. They are rhw worst at providing a service as can be. Sies man!
 
Wel it seems taht Mr Webintact has dissapeared or something, and i wonder whats happening with the whole cap issue because i see that my speed is still the same as what it was the day n signed with them.

GWI my aunt is a lector at Damlin we i can get your staff a discount on a customer relation skills course.
 
Last edited:
Throttled speed

Ha! What a laugh!

Phoned the GWI gang this morning to complain about my slow connection, and got told my signal is causing te problem!

Strangely, I am picking up a weaker signal at the moment but the speedtest says 241 Download and just over 140 Upload?(Speedtest.net)

So how does a weaker signal give a faster connection?

Could someone explain that to me?
 
Dont know rebel,

We are almost half way through December and no change to the speed.

Start Time: 09:35:07
End time: 09:35:35
Download Size: 409600 bytes
Time Delta: 28.908457994461 seconds
Download Speed: 14 KBytes/s
Line Speed: 112 kbits/s

If i remember correctly GWI said that the by end November early December we will be placed on the new connection speed.
 
112kbits/s!! Wow, you are a lucky one. I get 32 kbits/s! Now had a talk with the GWI and they maintain its my wrieless signal strength. The local support can only come and check it out NEXT week!

And in the meantime I'm paying R850-00 for a connection not worth it.

I have been keeping a log of things lately so I have proof a plenty against them.

PS.And I feel like driving over there and talking to somebody. Very politely of course.
 
False Claims

Well, Im sure we can take this further if we really want. If we are all in agreement that this is false advertising, you can log a complaint with the Advertising Standard Authority of South Africa. Their "code essence" are:

"It is a requirement of the Code that all advertising should be legal, decent, honest and truthful, and be prepared with a sense of responsibility to the consumer..."

Thus, I think we have something to stand on.
You can log a complaint at http://www.asasa.org.za/Complaint.aspx
 
We have been upgraded...

Start Time: 12:43:31
End time: 12:43:37
Download Size: 409600 bytes
Time Delta: 5.8753049373627 seconds
Download Speed: 68 KBytes/s
Line Speed: 544 kbits/s

Previous speed was 27 KBytes/s

That is a local test. International test shows it is SLOW:

Speed Test #41671078 by dslreports.com
Run: 2007-12-12 06:28:18 EST
Download: 40 (Kbps)
Upload: 27 (Kbps)
In kilobytes per second: 4.9 down 3.3 up
Tested by server: 52 java
User: 2 @ dslreports.com
User's DNS: isnet.net

We used to get 17KBytes per sec.

The local speed is faster but the International speed is way slower. Its just like dial up.

Best regards,

Murray
 
Geez just drop them already, i wont even paste that speed test if i were you, its just plain embarrassing. I wont pay for speed like that, never in my life.
 
mine still says...

Start Time: 18:00:02
End time: 18:00:27
Download Size: 409600 bytes
Time Delta: 24.362259149551 seconds
Download Speed: 16 KBytes/s
Line Speed: 128 kbits/s

Still not upgraded.
 
I wouldn't trust that.. it says I have a 448kbit/s line.
 
Murray 654 you mentioned in your post with the speed results "isnet.net" at the end wich means your on internet solutions did you reach your cap or did verizon breakdown AGAIN
 
Top
Sign up to the MyBroadband newsletter
X