Web sQuad ISP - Feedback Thread #2

Network update- CPT you should be seeing some reduced latency in the Lon and EU direction. Improvements should be felt all round; but CPT is “closest” at this point. As always Singapore bound routes also looking great with these tweaks. Our team is hard at work in the background with some projects- so as always; your feedback is appreciated!
 
[mention]websquadza [/mention] :(

Springs vumatel seems to have died again


And on again

This is happening more and more lately :(


And off again
 
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Yuuup, vuma won’t do fokkol without an isp ref# either, according to them, there is no outage in springs
 
ijacobs3 said:
[mention]websquadza [/mention] :(

Springs vumatel seems to have died again


And on again

This is happening more and more lately :(


And off again
Click to expand...
HowTo said:
Now off again.
On my phone to post.
Click to expand...
ijacobs3 said:
Yuuup, vuma won’t do fokkol without an isp ref# either, according to them, there is no outage in springs
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Please log with support. There's no general mailbox on the Vuma side to ask "what's happening in springs". We first log every ticket with the appropriate tests. Then take the batch of tickets and manually escalate this via a tedious process. The first step to getting the ball going though; is tickets. As arcane as is sounds; this is the process that works. Log individual faults; then escalate the batch.. This is why I always ask you to log a fault. Once we have a number of tickets associated with users; making our case is easier.
 
websquadza said:
Please log with support. There's no general mailbox on the Vuma side to ask "what's happening in springs". We first log every ticket with the appropriate tests. Then take the batch of tickets and manually escalate this via a tedious process. The first step to getting the ball going though; is tickets. As arcane as is sounds; this is the process that works. Log individual faults; then escalate the batch.. This is why I always ask you to log a fault. Once we have a number of tickets associated with users; making our case is easier.
Click to expand...

Already did, some time ago, it’s all back and working now, apparently it was an east rand issue

Found out from vox people in my road it was a east rand issue
 
ijacobs3 said:
Already did, some time ago, it’s all back and working now, apparently it was an east rand issue
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Thanks for the update - looks like it was a general outage. Just a reminder also that the vuma status page is a manually updated select list of outages. Not every network incident is published publicly or immediately.
 
websquadza said:
Thanks for the update - looks like it was a general outage. Just a reminder also that the vuma status page is a manually updated select list of outages. Not every network incident is published publicly or immediately.
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Yeah, as mentioned , I was bombarded with screen shots from box clients , showing it was a general / area issue
 
Diesal said:
Things have gone sideways for me @websquadza, Google services not loading, can’t get into the Standard Bank app etc.
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Seems to be happening again

1693912470801.png

Edit: Just as quick as it started it stopped again, except for the fact I was on a Teams Meeting....

Edit #2: I'm setting up smokeping again on my NAS, keen to hear what hosts is everyone else using? (currently I've just got the default hosts from the linuxserver container)
 
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Diesal said:
Seems to be happening again

View attachment 1582652

Edit: Just as quick as it started it stopped again, except for the fact I was on a Teams Meeting....

Edit #2: I'm setting up smokeping again on my NAS, keen to hear what hosts is everyone else using? (currently I've just got the default hosts from the linuxserver container)
Click to expand...
Specific hosts (like wow server IPs, eweka, some company nodes) I use, then just a general spread of speedtest servers from around the world on different networks (OVH, rackspace, digitalocean, vultr, google, azure, linode, websquads servers in JHB, GPT, DBN, etc).

Smokeping probably isn't ideal either, it will just show there is packetloss, not where it's happening (it's why I like pingplotter), maybe @websquadza has a suggestion for you
 
Diesal said:
Seems to be happening again

View attachment 1582652

Edit: Just as quick as it started it stopped again, except for the fact I was on a Teams Meeting....

Edit #2: I'm setting up smokeping again on my NAS, keen to hear what hosts is everyone else using? (currently I've just got the default hosts from the linuxserver container)
Click to expand...
Sorry for the late response here. Loss seems almost entirely on your first hop here. Is it still showing the same? If so; please send a ticket so we can escalate further.
 
DarkSt0rm said:
Specific hosts (like wow server IPs, eweka, some company nodes) I use, then just a general spread of speedtest servers from around the world on different networks (OVH, rackspace, digitalocean, vultr, google, azure, linode, websquads servers in JHB, GPT, DBN, etc).

Smokeping probably isn't ideal either, it will just show there is packetloss, not where it's happening (it's why I like pingplotter), maybe @websquadza has a suggestion for you
Click to expand...
There's a cool tool I saw posted elsewhere on the forum last week but it completely eludes me right now. I'll look around a little and see if I can find it.
 
DarkSt0rm said:
Specific hosts (like wow server IPs, eweka, some company nodes) I use, then just a general spread of speedtest servers from around the world on different networks (OVH, rackspace, digitalocean, vultr, google, azure, linode, websquads servers in JHB, GPT, DBN, etc).

Smokeping probably isn't ideal either, it will just show there is packetloss, not where it's happening (it's why I like pingplotter), maybe @websquadza has a suggestion for you
Click to expand...
Diesal said:
Seems to be happening again

View attachment 1582652

Edit: Just as quick as it started it stopped again, except for the fact I was on a Teams Meeting....

Edit #2: I'm setting up smokeping again on my NAS, keen to hear what hosts is everyone else using? (currently I've just got the default hosts from the linuxserver container)
Click to expand...
Found the thread: https://mybroadband.co.za/forum/thr...rking-diagnostics-tool.1252246/#post-31733244 - thanks to @r00igev@@r. Will be testing this our side too
 
websquadza said:
Found the thread: https://mybroadband.co.za/forum/thr...rking-diagnostics-tool.1252246/#post-31733244 - thanks to @r00igev@@r. Will be testing this our side too
Click to expand...
The neat thing about trippy is that you can have multiple targets at the same time and it uses dublin traceroute. Its results are more reliable and unlike mtr it works on multiple interfaces. I just haven't been able to make it work properly on Windows but I've been using it exclusively on Linux. I think it will work on Mac as well. If someone figures it out on Windows, please let us know how you did it.
I also use prettyping - mostly because it provides a similar display to the old Cisco enhanced ping which allows you to run and visualize an extended test period easily. Normal ping just scrolls to fast.
For long term trending you can't beat grafana and promeutheus. However, that is a royal pain to build and optimize and not suitable for a home lab. There I would recommend Uptime Kuma. I use that extensively and combine it with ntfy.sh
 
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