Web Squad ISP

[websquadza]

Hi Websquad

Had gone to bed when you responded - will be testing again just after 5 and update.

Vuma aerial - Wilgeheuwel.

Thanks for the follow up

Also I requested an upgrade to 1000/200 yesterday on the mywebsquad site - how long does that generally take?

Can you please pm me the ref, I’ll follow up

 

[nelis]

hello getting massive lag again tonight in COD. I'm at this point where I'm just going to swap isp and get over and done. Can't stand constant lagging every single night. Enough is enough

 

[websquadza]

hello getting massive lag again tonight in COD. I'm at this point where I'm just going to swap isp and get over and done. Can't stand constant lagging every single night. Enough is enough

Give this a look at again, we've moved Optinet traffic away from JINX. They tend to favour JINX return path, however noticed some issues there previously. Let me know how it looks now

 

[nelis]

Give this a look at again, we've moved Optinet traffic away from JINX. They tend to favour JINX return path, however noticed some issues there previously. Let me know how it looks now

When did you moved it?

 

[websquadza]

When did you moved it?

Around 21:10

 

[nelis]

Around 21:10

ok will test

 

[nelis]

ok I'm still getting lag in bf2042 and cod. I then swap to another isp account and it works 100% no lag at all

 

[websquadza]

ok I'm still getting lag in bf2042 and cod. I then swap to another isp account and it works 100% no lag at all

And this is to local servers?

 

[nelis]

And this is to local servers?

yes local servers

 

[GoneWithTheWindows]

Can you please pm me the ref, I’ll follow up

Thanks @websquadza upgrade completed
Any reason I would have such a high disparity between local and international speeds?

 

[JustinB]

Thanks @websquadza upgrade completed
Any reason I would have such a high disparity between local and international speeds?

From my experience, gigabit is technically only local - best effort for international.

 

[GoneWithTheWindows]

From my experience, gigabit is technically only local - best effort for international.

Fair enough - thanks.

 

[feesbees]

Does anyone else sometimes struggle with Checkers 60/60 or Mr. D not loading on their phones? I sometimes need to disconnect my phone's wifi and then everything starts loading again. Vumatel via Web Squad.

 

[DarkSt0rm]

Does anyone else sometimes struggle with Checkers 60/60 or Mr. D not loading on their phones? I sometimes need to disconnect my phone's wifi and then everything starts loading again. Vumatel via Web Squad.

I've observed that when my CPE was having issues, but after swapping out the SFP its been fine

 

[feesbees]

I've observed that when my CPE was having issues, but after swapping out the SFP its been fine

Mine was swapped out a few months ago, due to other issues. So unfortunately not the culprit.

Think I worded my post badly. Currently the apps aren't loading / loading slowly on Vumatel. Reconnecting to the wifi does not solve the issue, I can however see from my MTN sim that it isn't an app issue.

 

[rvanwyk]

Ubiquiti router by any chance?

 

[websquadza]

Does anyone else sometimes struggle with Checkers 60/60 or Mr. D not loading on their phones? I sometimes need to disconnect my phone's wifi and then everything starts loading again. Vumatel via Web Squad.

What area and FNO are you? Always best to start with that, helps us see if it's a network prone to things like MTU issues or known packet loss. Then we start troubleshooting further.

 

[feesbees]

Ubiquiti router by any chance?

Nah, the Ruijie router that Web Squad provided

 

[feesbees]

What area and FNO are you? Always best to start with that, helps us see if it's a network prone to things like MTU issues or known packet loss. Then we start troubleshooting further.

I have sent you a PM. Thanks

 

[bwana]

@websquadza - please start a new support thread. This one has surpassed the 10k post limit.