Webafrica star rating irratation

M

Mark.K

Well-Known Member
Joined
Jul 28, 2011
Messages
489
Reaction score
2
Location
cape town
I am not someone who usually rants but here goes. I am on a three star rating with webafrica. Thing is that i have not use my account since the 1st really cause i am having problems with my line on webafrica side. I am going to be leaving them at the end of this month cause of the star rating system.

How can i be on 3 stars with a 2mb uncapped account if i have not used my account really at all since sunday and today is thursday?

When they moved over to IS they said we would be able to use more data, better speeds they said, no rolling window they said. From what i can see it looks like there is a rolling window just that it is not know who long it last and that we dont know what the limit is that we can use. went over to 3 stars last month which was the last straw for me cause i would expect that on a 2mb uncapped account i would be in a fair usage limits for using about 40gigs for the mont half just over way through the month where most downloads are after hours and weekends.

More data to download they said , better line shaping they said better all round expreience they said.

Not from what i have seen.

Rant over.... i have attached a screenshot..


adslusage.PNG
 
Yep. I said it at the time that the 7 day rolling window was the best system to use in SA and that WA were fools to drop it for this ball of schyte. And here it is highlighted perfectly. A day at home gaming and downloading a bit here and there and then you are fsked for a week or two. And you have no idea until you are throttled.

Same happened to me. WA said it had changed, they said IS had changed, the said it wasn't the same as before. Bullschyt, it's the same old IS and always will be with it's invisible limits which mean you ALWAYS lose.

Nah, I'd suggest you do as I do and just simply leave.
 
I am cancelled will be done at the end of the month. They say that on 3 stars I won't notice the difference but to be honest for me it's more about the principle of it all
 
Just an update i see i am still on 3 stars with only 1 day of usage for this month out of 10 makes no sense at all.

I attached a screenshot.

still on 3 stars after 10 days which 9 days had no usage.PNG
 
Mark.K said:
Just an update i see i am still on 3 stars with only 1 day of usage for this month out of 10 makes no sense at all.

I attached a screenshot.
Click to expand...

Eish! That's pretty shocking. I'd love to hear a WA reps response.
 
That's not my biggest problem I've had problem with my line been waiting for over a week to get it sorted out. They say it's a IS problem. Service has dropped a lot at wa. I only picked these things up cause I was not using my line. If I was I would think it's my fault.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X