webafrica

  1. Jamie McKane

    Webafrica fixes security flaw in ticket support system

    Webafrica fixes security flaw in ticket support system Webafrica was recently alerted to a security flaw in its online ticket monitoring system, and it has now fixed the issue. A MyBroadband reader reported the issue to Webafrica last week and contacted MyBroadband about the potential risk to...
  2. L

    WebAfrica emails on LTE Routers misleading

    Hi all This is my first post and apologies if I did anything wrong. I would like some advise if I can take this further and in general if I can complain about this issue so other users will be made aware what they are getting into on the free to use router. When I signed up in October 2017...
  3. E

    Webafrica LTE at Home whooshing past at 50Mbps: Claim?

    Headline say: "Whoosh! Is it a bird? Is it a plane? No it’s Webafrica LTE at Home whooshing past at 50Mbps!" Further in the marketing is say: "....enjoying internet speeds of up to 50Mbps" I ordered on my WebAfrica account 5 xCellC LTE simcards, 1 x Springs, 4 in Durban, all different areas...
  4. E

    Webafrica VOIP the worst service ever

    Been with Webafrica for a while, even before the VOIP service was with nexus. So I have a couple of VOIP phones. 1. Tickets open from 2 weeks to 2 1/2 months, no feedback. Not one response! (Apparently Internet Solutions is working on it when you call them.) 2. Their dashboard offer all kind...
  5. SoulSlayer24

    WebAfrica internet issues

    So I recently moved onto WebAfrica 200GB capped LTE, and for the first two weeks or so it was fantastic and there were no issues, but then moving into the third week I started experiencing what looked like packet loss at about 6pm till about 10pm. I disconnected my TV and literally everything...
  6. B

    3CX Compatible SIP Trunk Provider

    Hi all, Stuck with a cable theft incident on our Telkom side, so I'm busy setting up a 3CX Hosted PBX. Got all the terminals, queues and IVRs going, but for the life of me, I can't get the trunks registered. I've got two SIP lines with WebAfrica (still waiting for their feedback on support...
  7. F

    Anyone with WebAfrica and SA Digital Villages?

    Hi Is anyone with WebAfrica and SA Digital Villages? Fibre will be up and my area in a few weeks and I'm deciding with what isp to go with?
  8. Q

    Webafrica throttling torrents on RAIN

    I would strongly advise anyone against getting LTE-A through webafrica if you are planning to make use of p2p. Torrents are being throttled to +/- 100 kB/s, everything else seems to be working fine. It's kind of ridiculous if you take into consideration that you are on a *very* small...
  9. R

    WebAfrica's constant escalations for installation to no avail

    Hi Has anyone experienced the super frustrating journey of applying for Open Serve fibre but never getting a call for installation? I was hoping someone might be able to shed light on how to deal with problem, or have any contacts in the business that could assist. I'm moving down the...
  10. R

    Do not be mislead by WebAfrica (Fake Free Router Deal)

    Hi everyone. Thought I would make this post and hope that people would find it before signing up with deceptive WebAfrica. I have been using Fiber from last year April. At the end of this month I will be moving and thus had to cancel my subscription which included a free router. Just...
  11. J

    Shaping or some other problem on Openserve (specifically Durban & surrounding areas)?

    I don't know where else to complain about this, my ISP (WebAfrica) is useless when I ask them to talk to Openserve considering I get the whole package through WebAfrica, I have zero communication channel with Openserve because they do not offer any support for end-customers, only ISPs. This is...
  12. N

    Webafrica: WHERE IS MY F*&KING REFUND

    Hi, So, I got Rain's LTE with Webafrica unfortunately. Had it for a month or 3, and cancelled just before emigrating. Organised collection of their router on 19 December 2017, and spent the whole bloody day waiting for their useless collection company. Nothing. Tried to get them to...
  13. G

    Terrible service from WebAfrica

    I have had issues with my Fibre in the last month. Constantly lose connection and sometimes very slow. As low as 1 Mbps on a 20 Mpbs fibre line. When I phoned for support I was asked 3 times if I am sure that I have Fibre. That while the support technician has my detail available on the...
  14. D

    Fibre Static IP Addresses

    We have a small business which operates from home and at the moment we have 5 static IP addresses with MWEB ADSL. Vumatel is in the process of finalising fibre in our area. According to WebAfrica and Mweb, they can't offer us static IP addresses on a Vumatel Fibre connection. Is this correct or...
  15. Newsfeed

    Webafrica launches SIM-only Rain LTE-A deals

    Webafrica launches SIM-only Rain LTE-A deals Webafrica has launched SIM-only deals for the Rain LTE-A network.
  16. F

    WebAfrica Fibre DISGUSTING

    I am posting this in utter frustration and exasperation... Bottom line - DO NOT SIGN UP FOR WEBAFRICA FIBRE!!! They are not only one of the MOST expensive, but the service is totally shocking: 1. 3 weeks to sort out a billing problem 2. Call the call center and wait at least 15 minutes...
  17. Newsfeed

    Webafrica splitting its business in two

    Webafrica splitting its business in two Webafrica CEO Tim Wyatt-Gunning has announced that the business is splitting into two units.
  18. K

    Webafrica breach of agreement

    I am disappointed in Webafrica because they do not honour their own agreements. I applied for fibre based on the offer of Webafrica on their website. They confirmed the cost via email and they confirmed via email that the cost is total and that there are no additional or hidden costs from them...
  19. G

    WebAfrica - Up to 6 months to pick up online order

    Hi, Is it true that WebAfrica will only "pick up your online order" within 6 months? I got the following reply to an email that I sent to a WebAfrica sales agent: --------------------------------------------------------------------------------------------------------------------------- Thank...
  20. Inky1980

    Internet down daily at 23:00 - WEBAFRICA - (RAIN LTE)

    Hi guys, Any other Webafrica LTE clients aka RAIN LTE clients here experiencing downtime late at night? For the past month I've started to pick up a pattern of internet disconnects at around 23:00 almost every night. I have reported this to Webafrica but I'm not getting concrete answers. My...
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