webafrica

  1. Jan

    Webafrica reveals how many customers were affected by data billing problem

    Webafrica explains incorrect data billing — Terabytes consumed every day Many Webafrica DSL and fibre customers have complained of excessive data consumption on their accounts during September and October 2022. MyBroadband has received numerous emails about the issue from frustrated customers.
    • Jan
    • Thread
    • alan kirton fibre-to-the-home (ftth) very-high-bitrate digital subscriber line (vdsl) webafrica
    • Replies: 23
    • Forum: Broadband and IT News
  3. Jan

    Webafrica appeals R30,000 fine over opaque cancellations

    Webafrica slapped with R30,000 fine South African Internet service provider Webafrica has been slapped with a R30,000 fine over its customer service and cancellation processes. The Internet Service Providers' Association (ISPA) fined Webafrica R15,000 for failing to display its email address...
    • Jan
    • Thread
    • cancellations internet service providers’ association (ispa) webafrica
    • Replies: 81
    • Forum: Broadband and IT News
  4. Jan

    ISPs with the strongest brand in South Africa - September 2022

    Afrihost beats Telkom and Mweb in brand strength Research by Analytico revealed that Afrihost is the Internet service provider (ISP) with the strongest brand in South Africa, followed by Telkom, Mweb, and Cool Ideas. Analytico is a South African research company that focuses on the IT and...
  5. hmadhi

    Webafrica slapped with 30K fine

    Adjudicator's Report: Upheld - Complaint COC#xxxx: Webafrica Adjudication outcome and sanctions Breach found in respect of clause D and D6. The member is to place an email address on the contacts page of their website. In addition, the WhatsApp menu should have cancellation as an option on the...
  6. Jan

    First DStv launching uncapped fibre bundle deals

    DStv launching uncapped fibre bundle deals MultiChoice is launching a bundle deal that combines an uncapped fibre connection, DStv Compact package subscription, and its new Streama media streaming box for a monthly fee of R699. MyBroadband discovered the offer on a seemingly unfinished web...
    • Jan
    • Thread
    • afrihost axxess dstv dstv compact dstv internet fibre-to-the-home (ftth) multichoice mweb openserve rsaweb webafrica
    • Replies: 25
    • Forum: Broadband and IT News
  7. Wolvyreen

    Still paying R220 more for fibre for 2 yrs after Webafrica dropped all prices in 2021

    Hi, Has anyone else got a 100/50MB OpenServe line with Webafrica? I have been paying R1119 for my uncapped fibre for as long as I can remember. Today I find out that Webafrica's price for the 100/50MB line is actually R899 and not R1119. So at first I think ... maybe they must still change...
  8. BamboozledAttorney

    Webafrica discontinue their 20/10 line (Vuma) speed packages

    So, I noticed that Webafrica has removed their 20/10 Vuma package from their website. The snippet on top shows Save 200 on Vumatel. Keep in mind, that their promo is only for the first two months. Now, this is interesting because they discontinue it during Vuma's speed upgrade promo (you get...
  9. Jan

    The biggest ISPs in Gauteng, Cape Town, and Durban

    South Africa's biggest ISPs in Gauteng, Cape Town, and Durban A new report by Analytico revealed that Rain is the largest fixed-broadband Internet service provider (ISP) in Gauteng, while Telkom reigns supreme in Durban and Cape Town. Analytico is a research company that provides research...
    • Jan
    • Thread
    • analytico axxess herotel rain telkom vodacom vox webafrica
    • Replies: 3
    • Forum: Broadband and IT News
  10. Jan

    Afrihost and Vox discuss their work-from-home approaches

    Work-from-home policies of two major South African Internet service providers Afrihost's and Vox Telecoms' employees may still work from home if they prefer, even after South Africa's Covid-19 restrictions were lifted. The Internet service providers said they had noticed improved productivity...
    • Jan
    • Thread
    • afrihost jacques du toit sean nourse vivica vox webafrica work-from-home (wfh)
    • Replies: 10
    • Forum: Broadband and IT News
  11. Jan

    Largest ISPs in South Africa - Analytico 2022 South African ISP Report

    South Africa's largest ISPs revealed Telkom Internet remains South Africa's largest fixed broadband Internet service provider (ISP), but it faces stiff competition from Afrihost, Mweb, and Webafrica. This is one of the findings of Analytico's 2022 South African ISP Report, which was recently...
    • Jan
    • Thread
    • afrihost analytico axxess cell c internet service provider (isp) internet service providers’ association (ispa) mtn mweb telkom vodacom webafrica
    • Replies: 3
    • Forum: Broadband and IT News
  12. Jan

    Top ISP in South Africa for Q2 2022

    South Africa's top ISP revealed New research by Analytico revealed the top-rated Internet service provider in South Africa is Cool Ideas, followed by Home Connect and Webafrica. Analytico is a research company that provides research reports, network intelligence, and marketing insights to...
  13. Jan

    Mweb's terms and conditions would take you 2 hours to read

    One South African ISP has T&Cs that take 2 hours to read It will take over 2 hours to read through all the terms and conditions related to buying a broadband service from Mweb. It was one of the findings from a comparison of the length of the terms and conditions from prominent South African...
    • Jan
    • Thread
    • afrihost axxess consumer protection act (cpa) cool ideas home connect mweb rsaweb supersonic telkom vox webafrica
    • Replies: 15
    • Forum: Broadband and IT News
  14. M

    Non Geographical number porting

    Has anyone had any luck in successfully porting an 087 nr since the new regulations allowing non-geographic porting kicked in? I am trying to port from Webafrica to Vox as webafrica is extremely unreliable on 3CX and my office line is offline more often than not. Webafrica has refused every...
    • MarnusNieuwoudt
    • Thread
    • line porting non geographic porting nightmare webafrica
    • Replies: 1
    • Forum: VOIP
  15. G

    Webafrica outright stole my money

    This is a long tale so buckle up It all started when I moved into a new place around beginning April 2022, I had lost my job and had to cancel my Webafrica service. I contacted them and explained I didnt have the funds to return the router, and someone called Firdows they will send someone to...
  16. Jan

    1Gbps fibre prices compared

    The Ferrari of Internet connections in South Africa pricing compared Among prominent South African ISPs, RSAWeb and Webafrica offer consumers the most affordable 1 Gbps fibre packages across four of the country's biggest fibre networks, a MyBroadband analysis shows. We compared the 1 Gbps...
    • Jan
    • Thread
    • 1gbps broadband afrihost axxess cool ideas fibre-to-the-home (ftth) frogfoot metrofibre mweb octotel rsaweb vumatel webafrica
    • Replies: 40
    • Forum: Broadband and IT News
  17. Jan

    Webafrica closing offices and going fully remote

    Webafrica closing its offices Webafrica has switched to a remote working model and closed its Cape Town office on 30 April 2022. Its Johannesburg office will remain open until February 2023. “The main concern in the decision is how it would affect the staff’s wellbeing and productivity, as...
  18. U

    WebAfrica, Only fast speeds through VPN?

    Good day, I got WebAfrica 20down 5 up uncapped fibre at the start of this year. The first month my speed was acceptable. But the past 2 months it has gotten worse every day. I now cannot even stream youtube(or any other streaming service) at 480p and I am the only user on the line. I thought...
  19. Jan

    Vuma Reach offering fibre for R19 for the first month

    Uncapped fibre for cheaper than a litre of petrol Several Internet service providers (ISPs), including Fly.cool, Webafrica, and Home-Connect, are running promotions with Vumatel to offer uncapped fibre packages that will cost you less than a litre of petrol for the first month. Available on...
  20. Hanno Labuschagne

    YouTube unwatchable on Afrihost and Webafrica

    YouTube unwatchable on Afrihost and Webafrica Google servers used by several Internet service providers in South Africa are facing overwhelming network traffic, causing major problems when streaming video from YouTube. Afrihost and Webafrica fibre broadband subscribers reported the issue on...
  21. Jan

    South African ISPs are hiring developers, network engineers, and sysadmins

    South African ISPs are hiring — 34 tech jobs you can apply for now Many of South Africa's big Internet service providers (ISPs) are recruiting developers and engineers in various roles. According to the Skills Development Corporation, the most employable field at the end of 2021 was...
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