1. Q

    Webafrica throttling torrents on RAIN

    I would strongly advise anyone against getting LTE-A through webafrica if you are planning to make use of p2p. Torrents are being throttled to +/- 100 kB/s, everything else seems to be working fine. It's kind of ridiculous if you take into consideration that you are on a *very* small...
  2. R

    WebAfrica's constant escalations for installation to no avail

    Hi Has anyone experienced the super frustrating journey of applying for Open Serve fibre but never getting a call for installation? I was hoping someone might be able to shed light on how to deal with problem, or have any contacts in the business that could assist. I'm moving down the...
  3. Random Hero

    Do not be mislead by WebAfrica (Fake Free Router Deal)

    Hi everyone. Thought I would make this post and hope that people would find it before signing up with deceptive WebAfrica. I have been using Fiber from last year April. At the end of this month I will be moving and thus had to cancel my subscription which included a free router. Just...
  4. J

    Shaping or some other problem on Openserve (specifically Durban & surrounding areas)?

    I don't know where else to complain about this, my ISP (WebAfrica) is useless when I ask them to talk to Openserve considering I get the whole package through WebAfrica, I have zero communication channel with Openserve because they do not offer any support for end-customers, only ISPs. This is...
  5. N


    Hi, So, I got Rain's LTE with Webafrica unfortunately. Had it for a month or 3, and cancelled just before emigrating. Organised collection of their router on 19 December 2017, and spent the whole bloody day waiting for their useless collection company. Nothing. Tried to get them to...
  6. G

    Terrible service from WebAfrica

    I have had issues with my Fibre in the last month. Constantly lose connection and sometimes very slow. As low as 1 Mbps on a 20 Mpbs fibre line. When I phoned for support I was asked 3 times if I am sure that I have Fibre. That while the support technician has my detail available on the...
  7. D

    Fibre Static IP Addresses

    We have a small business which operates from home and at the moment we have 5 static IP addresses with MWEB ADSL. Vumatel is in the process of finalising fibre in our area. According to WebAfrica and Mweb, they can't offer us static IP addresses on a Vumatel Fibre connection. Is this correct or...
  8. Newsfeed

    Webafrica launches SIM-only Rain LTE-A deals

    Webafrica launches SIM-only Rain LTE-A deals Webafrica has launched SIM-only deals for the Rain LTE-A network.
  9. F

    WebAfrica Fibre DISGUSTING

    I am posting this in utter frustration and exasperation... Bottom line - DO NOT SIGN UP FOR WEBAFRICA FIBRE!!! They are not only one of the MOST expensive, but the service is totally shocking: 1. 3 weeks to sort out a billing problem 2. Call the call center and wait at least 15 minutes...
  10. Newsfeed

    Webafrica splitting its business in two

    Webafrica splitting its business in two Webafrica CEO Tim Wyatt-Gunning has announced that the business is splitting into two units.
  11. K

    Webafrica breach of agreement

    I am disappointed in Webafrica because they do not honour their own agreements. I applied for fibre based on the offer of Webafrica on their website. They confirmed the cost via email and they confirmed via email that the cost is total and that there are no additional or hidden costs from them...
  12. G

    WebAfrica - Up to 6 months to pick up online order

    Hi, Is it true that WebAfrica will only "pick up your online order" within 6 months? I got the following reply to an email that I sent to a WebAfrica sales agent: --------------------------------------------------------------------------------------------------------------------------- Thank...
  13. Inky1980

    Internet down daily at 23:00 - WEBAFRICA - (RAIN LTE)

    Hi guys, Any other Webafrica LTE clients aka RAIN LTE clients here experiencing downtime late at night? For the past month I've started to pick up a pattern of internet disconnects at around 23:00 almost every night. I have reported this to Webafrica but I'm not getting concrete answers. My...
  14. Q

    Webafrica LTE-A Horrible Performance the standard?

    Hi all, What speeds are you guys experiencing? I've been using the device now for about a week (instead of 10Mb ADSL), the speeds are usually hovering at around 4Mbps/5Mbps... what a downgrade when compared to a an already slow 10Mbps DSL connection. Is this the standard? I'm getting...
  15. Newsfeed

    Webafrica cuts Rain LTE-A top-up data prices

    Webafrica cuts Rain LTE-A top-up data prices Webafrica has dropped the pricing of its top-up data for Rain LTE-A packages.
  16. Newsfeed

    New Rain LTE-A deals – 110GB for R549

    New Rain LTE-A deals – 110GB for R549 Webafrica and Crystal Web have launched new Rain-based LTE-A deals, which feature a double-data promotion.
  17. Scooby_Doo

    WebAfrica Service Levels - ISPs managing your ADSL Line

    In terms of ISPs managing your ADSL line, what exactly should we be expecting? WebAfrica does not seem to have any processes in place to manage tickets once they have log one with Telkom. I am not sure if I am just expecting too much from the ISP? It has been over 1.5 months now, and...
  18. Newsfeed

    Plans for uncapped usage and bigger data caps on Rain LTE

    Plans for uncapped usage and bigger data caps on Rain LTE Webafrica and MWEB recently launched new fixed LTE-A packages which run on the Rain network.
  19. Kevin Lancaster

    Rain LTE-A vs Telkom LTE-A – Pricing and Data

    Rain LTE-A vs Telkom LTE-A – Pricing and Data Webafrica and MWEB have launched products on Rain’s LTE-A network, taking on Telkom fixed-LTE products.
  20. M

    WebAfrica moving exsisting customers to shaped accounts for capped.

    Hi All I want to know who else has had this. I moved to a webafrica capped account some years ago because i wanted unshaped. Then the package got cheaper and cheaper. then without notice I start getting latency issues when gaming. Test everything but all seems OK. Log into my...