What do I do here?

Mars

Honorary Master
Joined
Feb 4, 2006
Messages
11,452
Reaction score
1,149
Location
Cape Town
We are in the process of selling our business and moving to the Cape. (YAY!)

The problem is this: My Mother in law works for my business as a rep. For the first 2 years or so she was really good. She built up a nice customer base and was earning decent commission.
The last year or so she has sat on her arse. She has been having some problems and all that so I (being her son in law) have been lenient with her to a point. She has been complaining about her steadily declining commission and her poor increase last year. I just said her commission is entirely up to her and her poor increase was a direct result of her poor performance. She didn't get the message. Last year in October I lost it a bit and told her to get off her arse and go and see customers.
She said yes but never did.

In November we dropped the bombshell that we are selling and moving to the Cape.
At the same meeting I made it plain as day to her that she takes liberties everywhere and she brings nothing of value to the business. I also told her that if she continues the way she is going she will not be employed by the new owners. She was a bit shocked at that but she took a couple of sick days to get over it, came back and sat on her arse. I had to basically chase her out of the shop to go and hand out the krismis gifts we had bought for our customers in December.

Every time I ask her why she has not been to see customers or find new ones its some other reason. The last one was the the vehicle I gave her to go repping in was not reliable. I told her she was full of crap but I sold the thing anyway and bought an Atos. The first thing did was fit a gps tracker. There was one in the old car too, but it never actually worked and I think she knew that. I brought the vehicle to the business at the begining of last week, today is the first time she has actually been out repping in the thing.

I logged onto the system to check where my driver is (they work on the same system) and I see that the Atos has been stationary in the middle of a residential area for the last two hours (she left 2 and a half hours ago). I suspect it is one of her sons houses. She gets back now and immediatly goes and has a smoke break because she is not allowed to smoke in the car.

What do I do with this woman? I can probably stick it out until I sell the business but then I will have to recommend that the new owners do NOT employ her. Her husband does not work. If she loses this job then what?

Honestly if this where just an employee I would have fired her ages ago, but she is my wife's mother. If she sits without a job then its going to come back and bite me, not to mention that I actually care what happens to her.
She CAN be good, and she is a really good rep.

I just don't know what to do with this fikin woman.
 
Sounds more like you need an intervention with the wife and husband there, and point out what could possibly happen when the new owners take over.
 
You're under no obligation to make personnel recommendations to the new owners. It's always welcome, but if she comes up then you need to be frank with them and state that she was only employed by you because of the relationship and she will have to prove herself to them. The decision is theirs to make.

For the sake of all the relationships involved here, you really need to stick it out. You could put her through a disciplinary process which might wake her up a bit. Rather she goes through that with you than with the new owners who will feel nothing getting rid of her...
 
Last edited:
Eish. That's why they always say don't involve family in your business.
Anyway, she is taking advantage of the fact that she's you MIL. Get your wife to talk to her. If all fails, then wait till you sell the company and the new owners will decide. I bet if she gets fired, she'll blame you for it.

She's just being irresponsible.
 
Sounds more like you need an intervention with the wife and husband there, and point out what could possibly happen when the new owners take over.
Did that, couldnt make it any clearer.
In November we dropped the bombshell that we are selling and moving to the Cape.
At the same meeting I made it plain as day to her that she takes liberties everywhere and she brings nothing of value to the business. I also told her that if she continues the way she is going she will not be employed by the new owners. She was a bit shocked at that but she took a couple of sick days to get over it, came back and sat on her arse.

Get your wife to talk to her?

My wife works in the business too, so she see's whats happening with her mom. My wife deals with the commissions and salaries so she has seen the decline in commission first hand. And then they fight about the commission too because my mother in law tries to claim commission on counter sales which are not her sales. She tries to slip them thru and then she gets upset because we are "stealing" her commission. Its just getting uglier and uglier tbh.

You're under no obligation to make personell recommendations to the new owners. It's always welcome, but if she comes up then you need to be frank with them and state that she was only employed by you because of the relationship and she will have to prove herself to them. The decision is theirs to make.

For the sake of all the relationships involved here, you really need to stick it out. You could put her through a disciplinary process which might wake her up a bit. Rather she goes through that with you than with the new owners who will feel nothing getting rid of her...

Yea maybe the new owners will change things for her. Perhaps she will jack up then. It might be too late tho, they can see her sales performance from the books.

Part of the issue I think is that we are doing well while my wife's halfwit brothers (bunch of PWT imo) are not. Somehow because we are doing well its up to us to subsidize their lifestyle. Never mind the numerous bastard children and the smoking camels and drinking every weekend.
 
Last edited:
Ask your wife to speak to her mother. If that doesn't help, start following disciplinary proceedings, 1st warning, 2nd warning, etc.

You can not in good conscience recommend she be hired by the new owners if she is dragging her feet and not pulling her weight.
 
I would recomend to the new owners that they take the sales staff on a probation period...

Gives her a chance, does not force the new owners to keep anyone on and you have no reason to feel guilty about any results.
 
I would be more concerned with how your wife feels about it all.

If she is happy to cut ties and ignore their complaints when you are in the cape then just sell and leave it up to the new owners.

Be sure to explain that you will be blamed for everything because that's what useless people do, they don't take responsibility.
 
I would recomend to the new owners that they take the sales staff on a probation period...

Gives her a chance, does not force the new owners to keep anyone on and you have no reason to feel guilty about any results.

I think this is the best you can do. It gives her an oppotunity to prove herself to the new owners, but it also gives them the freedom to release her from her duties should she not deliver the performance they require & expect.
 
In days of yore the rules were pretty simple: you were under no obligation to provide a member of staff with a reference, but if you did you were legally liable if you lied.

So best don't get involved with any recommendations re your staff.

As to how your wife will feel: good luck ! :)
 
If she loses this job then what?

Honestly if this where just an employee I would have fired her ages ago, but she is my wife's mother. If she sits without a job then its going to come back and bite me, not to mention that I actually care what happens to her.
She CAN be good, and she is a really good rep.

I just don't know what to do with this fikin woman.

As harsh as this might sound she is not your responsibility. She is actually being a burden on you. Treat her as you would any other employee . She is responsible for her own life/destiny. By not doing her job she is riding you. Not saying this is a easy situation.
 
Perhaps you are going to fire her, you just don't know it yet?
 
No way am I going to fire her.
I will do my damnedest to stick it out until the business is good and sold.

She may resign tho. ;)
 
Top
Sign up to the MyBroadband newsletter
X