OutOfTheBox
Well-Known Member
- Joined
- May 3, 2006
- Messages
- 118
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I first got a connection to the internet almost 15 years ago, when Internet Africa piggy backed off the universities network.
I started with was a 14,400 modem. Then I had a leased line connection 28kbps followed by an ISDN connection. Then finally Vodacom 3G.
Without doubt this is the most unreliable connection I have ever had, coupled with the worst backup service.
I really miss the days when you phoned up you ISP and a young techie would answer who new all about IP's, pings, DNS and all the rest of the;
"COMMON INTERNET TERMINOLOGY"
Vodacom seem to have managed to employ the only young people in the whole of South Africa who haven't a clue about modern technology.
IS IT SO DIFFICULT FOR A VODACOM SUPPORT TECHNICIAN TO INQUIRE AS TO THE CURRENT IP YOUR USING, AND TO DO A PING OR TRACEROUTE, TO FIND OUT WHERE THE PROBLEM IS ?
Instead you get the standard;
1. Try reseting your equipment
2. Change your prefered connection type.
From my 15 years internet experience it seems to me the problem is an
"OVER SUBSCRIBED NETWORK".
Last year when the HSDPA network was first started, I had very few problems.
Then month by month, the service has got slower and slower and more unreliable.
The real problems seemed to start when Vodacom introduced new transparent proxy/cache servers, before that I never got timeouts, now for
EVERY DAMN WEB PAGE I WANT TO LOAD, I HAVE TO TRY AT LEAST A COUPLE OF TIMES BEFORE IT IS EVENTUALLY DISPLAYED.
But worst of all I used to have a rating of 1800 on the MSN gaming network, my current rating is 1100, SOLELY because I get disconnected 9 games out of 10. When you get disconnected its counted as a loss and your ratings suffer.
I cannot believe how ABSOLUTELY CRAP this Vodacom connection is.
When I had a 28kbps permanent connection I used to have uptimes of 3 weeks or more.
This last month the current uptime is approx 20 minutes
So what is the problem Vodacom ?
Antenna = Bothas Hill, KZN
Card = Novatel U740 358661-00-087994 -7 HW:3.4 2006-05-18
apn = internet
I started with was a 14,400 modem. Then I had a leased line connection 28kbps followed by an ISDN connection. Then finally Vodacom 3G.
Without doubt this is the most unreliable connection I have ever had, coupled with the worst backup service.
I really miss the days when you phoned up you ISP and a young techie would answer who new all about IP's, pings, DNS and all the rest of the;
"COMMON INTERNET TERMINOLOGY"
Vodacom seem to have managed to employ the only young people in the whole of South Africa who haven't a clue about modern technology.
IS IT SO DIFFICULT FOR A VODACOM SUPPORT TECHNICIAN TO INQUIRE AS TO THE CURRENT IP YOUR USING, AND TO DO A PING OR TRACEROUTE, TO FIND OUT WHERE THE PROBLEM IS ?
Instead you get the standard;
1. Try reseting your equipment
2. Change your prefered connection type.
From my 15 years internet experience it seems to me the problem is an
"OVER SUBSCRIBED NETWORK".
Last year when the HSDPA network was first started, I had very few problems.
Then month by month, the service has got slower and slower and more unreliable.
The real problems seemed to start when Vodacom introduced new transparent proxy/cache servers, before that I never got timeouts, now for
EVERY DAMN WEB PAGE I WANT TO LOAD, I HAVE TO TRY AT LEAST A COUPLE OF TIMES BEFORE IT IS EVENTUALLY DISPLAYED.
But worst of all I used to have a rating of 1800 on the MSN gaming network, my current rating is 1100, SOLELY because I get disconnected 9 games out of 10. When you get disconnected its counted as a loss and your ratings suffer.
I cannot believe how ABSOLUTELY CRAP this Vodacom connection is.
When I had a 28kbps permanent connection I used to have uptimes of 3 weeks or more.
This last month the current uptime is approx 20 minutes
So what is the problem Vodacom ?
Antenna = Bothas Hill, KZN
Card = Novatel U740 358661-00-087994 -7 HW:3.4 2006-05-18
apn = internet
) problem on the network. The guys are working on getting a fix out.