What is the problem with IS semi-shaped?!

[Necuno]

logged a FQ with nexus ISP - see what they say.

I'm getting worse than shaped- pings tonight...

suggest you do the same

 

[MrBEEP]

Hey Friends

We have brought this problem under the attention of IS and engineers are attending.

I apologise for the inconvenience caused!

Kind regards
MrBEEP

 

[Necuno]

Hey Friends

We have brought this problem under the attention of IS and engineers are attending.

I apologise for the inconvenience caused!

Kind regards
MrBEEP

can you perhaps confirm that there is a problem and if so what the problem is ?

 

[MrBEEP]

I'm afraid I do not know what the problem is, thus I have alerted them of this thread so that they can investigate.

can you perhaps confirm that there is a problem and if so what the problem is ?

 

[Necuno]

Response from IS:

AFFECTED SERVICES: Consumer ADSL
AFFECTED POPS: National
GRADE OF SERVICE IMPACT: Major
SERVICE IMPACT: Increased latency
CAUSE OF EVENT: Telco circuit errors
TIME: 5-11-08 09h57
OUR REF: 1-422606889
CURRENT STATUS: Implementing solution
ATTENDING: Both IS and Telco engineers

ADDITIONAL INFORMATION:
Emc circuit is down.

per nexusISP reply to my FQ

 

[.Froot.]

I can agree with you... last night I got the same latency as during the day...

 

[fz1]

I'd be interested to know what results you get on:
speedtest.net and
http://www.speakeasy.net/speedtest/ (New York, as per the survey test)
during peak hours.

1937kbps / 263kbps

 

[.Froot.]

Download Speed: 313 kbps (39.1 KB/sec transfer rate)
Upload Speed: 86 kbps (10.8 KB/sec transfer rate)

Damn slow IMHO...