What's Next - With Gian Visser

Bradley Prior

Bradley Prior

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What's Next - With Gian Visser

Afrihost CEO Gian Visser is one of South Africa’s most respected ICT executives who has helped to build the country’s largest independent ISPs.
 
Giants Visser may be a great guy but I'm not sure if he knows what's going on within his business. I had/have an issue and the majority of the staff I have dealt with are absolutely useless. To top it all they DEMAND payment for services they could NOT SUPPLY.
 
goolama said:
Giants Visser may be a great guy but I'm not sure if he knows what's going on within his business. I had/have an issue and the majority of the staff I have dealt with are absolutely useless. To top it all they DEMAND payment for services they could NOT SUPPLY.
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Strange. Have no problems whatsoever. They even helped me out on a service I'm not paying for. Fantastic service.
 
goolama said:
Giants Visser may be a great guy but I'm not sure if he knows what's going on within his business. I had/have an issue and the majority of the staff I have dealt with are absolutely useless. To top it all they DEMAND payment for services they could NOT SUPPLY.
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Ohh no Goolama that does not sound good. That does not sound like the support we pride ourselves on. I would like to assist can you send me a message so I can assist?
 
goolama said:
Giants Visser may be a great guy but I'm not sure if he knows what's going on within his business. I had/have an issue and the majority of the staff I have dealt with are absolutely useless. To top it all they DEMAND payment for services they could NOT SUPPLY.
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Hey Goolama.

I’m really sorry we have let you down. As AfriNatic says please send a message and we’ll do our best to help however we can.

I know we definitely do drop the ball at times - I wish I could keep up with every situation but unfortunately as I’m sure you can imagine that’s impossible. But we do keep track of a whole bunch of stats and metrics, client feedback and ratings to make sure we have an understanding of how we are doing overall.

If you have any specific issue you’d like me to try and help with please feel free to email me on [email protected].

Thanks!





Gian
 
Can Aki please stop using that horrible background effect. It's distracting when he ears continuously disappear and reappear. I keep waiting for him to shape shift completely.
 
Enjoyed the interview! Gian comes across as a genuinely nice guy!

As for Afrihost as a company, been an on again, off again relationship since the R29 per gb offer (currently on their gigabit fibre account and enjoying it)... I've found their support and service better than most.
 
"my team is amazing..."

The reps on mybb are what have kept me with AH. I wish all support staff were as competent and with the ability to take action as the reps seem to have. Seriously, big thanks to the AH reps for all the help in the past.
 
I read the title as:

Giant Fizzer

P0015585_1_B.jpg
 
sand_man said:
Enjoyed the interview! Gian comes across as a genuinely nice guy!





As for Afrihost as a company, been an on again, off again relationship since the R29 per gb offer (currently on their gigabit fibre account and enjoying it)... I've found their support and service better than most.
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It really is great to have you as a client again sand_man!

I still remember that first forum discussion on MyBB when we launched the R29/GB ADSL that you were a part of.

Over the years we’ve made mistakes and unfortunately, no matter how hard we try not to, will probably make some more in the future.

But one thing I can honestly say is we’ve always tried to do the best we could for our clients. There were times when our hands were tied. Where lots of tough stuff was happening behind the scenes. And we ended up disappointing our clients. Those were the toughest times I’ve had at Afrihost.

But I promise we will never, ever stop trying to deliver the best service we possibly can.
 
saor said:
"my team is amazing..."

The reps on mybb are what have kept me with AH. I wish all support staff were as competent and with the ability to take action as the reps seem to have. Seriously, big thanks to the AH reps for all the help in the past.
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They are amazing. Makes me happy that the MyBB reps have made you happy. Well done guys and girls!
 
Matt91 said:
I read the title as:

Giant Fizzer

P0015585_1_B.jpg
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Hahahahahaha. You’ve started something now - My four year old is with me now and saw this pic. He immediately ran to the sweets cupboard demanding a pink fizzer. I hold you completely responsible!!
 
abzo said:
Is Gian the most photogenic guy in Telecoms?
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Hahahaha. The only reason we have a Branding team is to make me look good - And they have to be really, really good at their job to get that right!
 
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