Whatsapp Queries, Problems and solutions

isie

isie

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I see quite a few threads around so thought i might as well make one dedicated thread to helping fellow MYBB guys.

Have to note I'm a bit of a fanboy so my defence of the app is quite evident :D

Common Queries:
[-] Its expensive -no - first of all its about 2USD (which is nothing) a year - not to mention its free for 1 year, though i noticed quite a few peeps its been extended and keeps on extending - on most platforms IOS you pay at download. [-] Its free now. Also forwarding that message by Jim Balsamic to all your contacts didn't make it free! it's just annoying Also he isn't the CEO

It uses allot of data - if using purely as an SMS replacement it cost's next to nothing even if you dont have a data bundle - if you start sending pictures, audio or video then it can add up as even images can be in excess of 3MB

Its drains the battery - well since the app runs all the time this may seem so (and on some platforms it does) however personal experience the battery isn’t affected much more then usual usage.

The app cannot be killed by task managers (especially on Symbian) - well this is a limitation on Symbian however I think this should be a given since it is meant to replace SMS it should be on all the time. - tip users dont kill the app it restarts itself and syncs contacts again so uses data every time you do this.

Google talk, skype, BBM, facebook, twitter etc. are better - well maybe but are any of those linked directly to your phone number and not a specific login per app?


and Finally the ticks:

One Grey tick - message successfully delivered to the server.
Two Grey ticks - message successfully delivered to the phone of your chat partner. Note: this does not indicate that message was read, just that it was delivered.
Two Blue Ticks - Message has been read

explanation directly off whatsapp FAQ page - http://www.whatsapp.com/faq/en/general/20951546

So I don't want arguments about 2 grey ticks being a read receipt!


ginggs said:
I have a couple of things to add:

You can follow wa_status on Twitter to check on the status of their servers.

The maximum size limit on videos is 12MB.

WhatsApp syncs your all contacts (including those not on WhatsApp) every time you start it and every hour thereafter.
For 100 contacts this will be about 6MB a month.

Edit: To put that into perspective, 6MB is about 40000 SMS-sized chats. So if you're only using WhatsApp for chatting, the contacts synchronisation overhead can easily be way more than the data you use for chatting.
Click to expand...

-Groups with a limit of about 256 people
-ability to backup to google drive
-Whatsapp Calling went live
-respond by quoting messages in groups - more forum like
-tag a specific person in groups
-finally the ability to send animated gifs is active
-The new Status*image or gif set only for 24 hours temporarily replaced the old status - thankfully they brought back the old one as well

Anything else you guys want to add
 
Last edited:
Nice thread isie.

Any idea how to deregister & reregister an account, say for instance if device is lost or stolen?
 
Whatsapp is not importing contacts on new phone only a few that was saved on simcard
 
I've had it for several years and only paid once. I hear BB users have the yearly charge.
 
K.J said:
Nice thread isie.

Any idea how to deregister & reregister an account, say for instance if device is lost or stolen?
Click to expand...


If you geting rid of the sim and not planing on using the number again under settings go to acount the option to delet the acount is there.

If you still using using the number and dont want the thief having acess to your contacts, we tested this and as soon as whatsapp picks up 2 diferent phones (was only a few minutes on our test) it asks your permision to send a verification sms, so only the phone wth the corect number will work - of course this only works if you bloked the sim thats stolem/lost
 
I have had WhatsApp since November 2010 and haven't had to pay yet.

You can kill the WhatsApp process on Symbian with an app called "Killme". It will only restart when you open it again.
 
mouks said:
Whatsapp is not importing contacts on new phone only a few that was saved on simcard
Click to expand...

For android do this:

From Whatsapp Main

Settings > Contacts > Uncheck Show all Contacts, then check it again.
 
Last edited:
Since this thread is up....

Posted this in the SGS2 thread as well, but if anyone can help, kudos :)

Any of you experience the following with Whatsapp:

"This version of Whatsapp is too old and no longer functions"
And it takes me to the download link, where I have re-downloaded the latest version, but the same happens...
Also got the latest apk file from the net, but error still persists....

Was working fine till 2 nights ago, received a msg (normal text msg from a known contact ), and after that boom - ^ error...

Tried clearing dalvik & normal cache, & data for it, froze & unfroze, cleared data using TB as well, normal uninstall & install, then tried uninstall via TB & install, still no go...

TiA
Cheers
D
 
DaDon said:
Since this thread is up....

Posted this in the SGS2 thread as well, but if anyone can help, kudos :)

Any of you experience the following with Whatsapp:

"This version of Whatsapp is too old and no longer functions"
And it takes me to the download link, where I have re-downloaded the latest version, but the same happens...
Also got the latest apk file from the net, but error still persists....

Was working fine till 2 nights ago, received a msg (normal text msg from a known contact ), and after that boom - ^ error...

Tried clearing dalvik & normal cache, & data for it, froze & unfroze, cleared data using TB as well, normal uninstall & install, then tried uninstall via TB & install, still no go...

TiA
Cheers
D
Click to expand...

Any reason you not downloading it from google play?
 
isie said:
Any reason you not downloading it from google play?
Click to expand...

I have, but still gave the same...
None the less, I have restored a previous nan backup, and everything is back to "normal" just lost a few things here and there...

Thanks for the suggestion though :)

Cheers
D
 
Nice post, thanks isie.

I have a couple of things to add:

You can follow wa_status on Twitter to check on the status of their servers.

The maximum size limit on videos is 12MB.

WhatsApp syncs your all contacts (including those not on WhatsApp) every time you start it and every hour thereafter.
For 100 contacts this will be about 6MB a month.

Edit: To put that into perspective, 6MB is about 40000 SMS-sized chats. So if you're only using WhatsApp for chatting, the contacts synchroniziation overhead can easily be way more than the data you use for chatting.
 
Last edited:
WhatsApp is signing roaming deals with mobile service providers. Hope they get to S.A soon.
 
ginggs said:
Nice post, thanks isie.

I have a couple of things to add:

You can follow wa_status on Twitter to check on the status of their servers.

The maximum size limit on videos is 12MB.

WhatsApp syncs your all contacts (including those not on WhatsApp) every time you start it and every hour thereafter.
For 100 contacts this will be about 6MB a month.

Edit: To put that into perspective, 6MB is about 40000 SMS-sized chats. So if you're only using WhatsApp for chatting, the contacts synchroniziation overhead can easily be way more than the data you use for chatting.
Click to expand...

Great tips, I have added to the top
 
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