Who do I report LTE issues with?

ronnie_94

Well-Known Member
Joined
Jan 10, 2016
Messages
489
Can anyone direct me to the correct number to report issues with lte? I did pm telkomza but he has not been on today.
 

ProAsm

Expert Member
Joined
Aug 31, 2003
Messages
2,171
Can anyone direct me to the correct number to report issues with lte? I did pm telkomza but he has not been on today.
Try Telkom Chat, I've had some good results here.
They try and force you onto a new package but stand your ground.

If that fails, I've also had good results here.
 

ronnie_94

Well-Known Member
Joined
Jan 10, 2016
Messages
489
Try Telkom Chat, I've had some good results here.
They try and force you onto a new package but stand your ground.

If that fails, I've also had good results here.
Thank you, forgot about the chat and will give it a go.
 

OtakuD

Well-Known Member
Joined
Jun 19, 2007
Messages
445
Thank you, forgot about the chat and will give it a go.
Just note that when you change things on the network that they request to not be on the line you are trying to troubleshoot else you will be disconnected from live chat.
 
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