Windows setup could not configure windows to run on this computers hardware error

the Sata setting should be under System Configuration - Sata configuration. I'm sure it is set to SATA and not RAID.
that is the only thing i can think of that can stop you, besides the setting in the BIOS that Prevent other OS being installed another than windows 8
 
the Sata setting should be under System Configuration - Sata configuration. I'm sure it is set to SATA and not RAID.
that is the only thing i can think of that can stop you, besides the setting in the BIOS that Prevent other OS being installed another than windows 8

I uploaded a pic of the BIOS settings (post #17) - I wasn't able to see anything where I can change those settings.

If it is a prevention setting, is there anyway to bypass that?

As mentioned I have already done the previous steps for force it to complete and allows me to get to desktop but can't install any drivers ect so that is a big problem.
 
you are only showing the first screen. press the arrow keys to move to the next screen. if you have access to other machine with internet, you can download the drivers and burn it to a CD or DVD
 
you are only showing the first screen. press the arrow keys to move to the next screen. if you have access to other machine with internet, you can download the drivers and burn it to a CD or DVD

Ive downloaded the drivers and copied them over but none of them work, I keep getting errors - have downloaded all of them off the HP website.
 
Too bad you are in Cape Town, i could of helped you if you were in JHB.
if you look in device manager, which hardware has the yellow sign
 
And the laptop is not for me. Its for a friends grandfather who is 87 years old and prefers Windows 7. I know about the shells ect but the menu and interface does still look different.


I set-up a Windows 8 laptop (with Classic Shell) for a friend of mine's father, who was also in his 80's, about a year ago, and he had no major issues with the interface or menus, as they are almost identical to those of Windows 7, and where there were slight variances, I pointed them out to him and he made appropriate notes to refer back to.

I also installed Skype & TeamViewer on the laptop, so if he did encounter any interface or menu problems, I could either assist him via webcam on Skype, or for any major issues, I could then TeamViewer onto his laptop and do remote support to resolve them.

This worked well when I did the Windows 8.1 Update 1 installation via TeamViewer, and since then I have not had to do any further remote support for him.

He used the laptop primarily to browse the internet & do emails (via Gmail), and to Skype with his family members.

You CAN teach 'an old dog' new tricks, you just need a bit more patience!

:whistle:

PS: - could the problem you are encountering perhaps be a TPM (Trusted Platform Module) issue, as most new laptops have this installed to prevent the installation of 'non-genuine' copies of a different OS to the one they were sold with (usually Windows 8)?
 
Too bad you are in Cape Town, i could of helped you if you were in JHB.
if you look in device manager, which hardware has the yellow sign

Here are all the screens from the BIOS:

BIOS 1.jpg
BIOS 2.jpg
BIOS 3.jpg
BIOS 4.jpg

I have also updated the BIOS but nothing has changed.

Under Device Manager, its WiFi, ethernet, USB Controller, Graphics and a few others.
 
the Sata setting should be under System Configuration - Sata configuration. I'm sure it is set to SATA and not RAID.
that is the only thing i can think of that can stop you, besides the setting in the BIOS that Prevent other OS being installed another than windows 8

How does this work?
Weelz, have you tried reinstalling w8, see if it also has the issue.

EDIT: There seems to be no mention of a HDD/SSD in the bios that I can see. Are you sure that there is actually a recognized HDD in there?

EDIT: Sorry, I see Notebook Hard drive now
 
Last edited:
Yeah it is weird.

I ran a HDD test and passed 100% (it is also a new HDD).

Was thinking to download Windows 8 again and test. Only problem is I don't know where to retrieve my product code from???
 
Yeah it is weird.

I ran a HDD test and passed 100% (it is also a new HDD).

Was thinking to download Windows 8 again and test. Only problem is I don't know where to retrieve my product code from???

Should be on the bottom, on a sticker. It's shiny.
 
Yeah it is weird.

I ran a HDD test and passed 100% (it is also a new HDD).

Was thinking to download Windows 8 again and test. Only problem is I don't know where to retrieve my product code from???
Recovery partition?
 
Yeah it is weird.

I ran a HDD test and passed 100% (it is also a new HDD).

Was thinking to download Windows 8 again and test. Only problem is I don't know where to retrieve my product code from???

Windows 8 no longer uses COA labels, the product key is embedded in the BIOS

You will need to download the required files using the MS Media Creation Tool with the correct version that was shipped with the laptop if you didn't create a recovery disk.

You can download the tool from here: http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media
 
Windows 8 no longer uses COA labels, the product key is embedded in the BIOS

You will need to download the required files using the MS Media Creation Tool with the correct version that was shipped with the laptop if you didn't create a recovery disk.

You can download the tool from here: http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

Will this still help me even tho I have completely erased the old HDD and installed a new HDD?

How will I use the MS Media Creation Tool if I no longer have Windows 8 installed?
 
Windows 8 Boot Security FAQ

How does Windows 8 prevent attackers from replacing boot components?
All systems with the Windows 8 certification use Secure Boot (part of the UEFI specification) to protect hardware-related firmware and the operating-system loader from tampering.

Secure Boot can prevent the system from booting if unauthorized changes have been made or possibly even refresh the some boot components, such as the UEFI firmware, to a known good state.

In the case of Windows 7 certified devices, the Trusted Platform Module (TPM) can be used to measure boot code and provide similar protection to UEFI’s Secure Boot feature.

In this case the TPM will not unlock the operating-system drive if the BIOS firmware, boot order, MBR, or operating-system boot loader changes, just to name a few (unless an administrator previously authorized it from Windows or until the user provides the BitLocker recovery password).

As a result, an attacker trying to replace boot components, or change boot media to force a boot through components they control in an attempt to get the key, will fail.

Use of the TPM for boot protection is an effective capability on Windows 7 devices; however, systems equipped with UEFI and its Secure Boot will benefit from the additional security and recovery-related capabilities that UEFI offers.

What are the hardware requirements for Secure Boot?
To run Secure Boot, PCs must be equipped with UEFI version 2.3.1 firmware or greater. UEFI version 2.3.1 firmware or greater is a certification requirement for Windows 8.

What is Trusted Boot?
Trusted Boot is a Windows 8 feature that secures the entire Windows boot process. It prevents malware from hiding and taking up permanent residence within the PC by ensuring none of the Windows components loaded during boot have been tampered with.

Trusted Boot also ensures that anti-malware software is loaded before any third-party drivers and applications using its Early Launch Anti-Malware (ELAM) capability. This prevents malware from inserting itself in front of the anti-malware engine so that it can compromise the anti-malware engine’s ability to protect the system.

In the event that malware was able to successfully compromise the any of the Windows boot process, Trusted Boot will attempt to automatically remediate the issue.

What is the difference between Trusted Boot and Secure Boot?
Trusted Boot is a Windows 8 feature that can protect the Windows boot process and anti-malware solution (if properly designed and ELAM compliant) from tampering by malware. Trusted Boot specifically prevents boot-kit infections that inject themselves into the Windows boot process.

Trusted Boot does not require a Windows 8 certified device or a device that includes UEFI 2.3.1.

Trusted Boot is best able to protect the system, boot process, and antimalware solution on Windows 8 certified devices that include UEFI 2.3.1 hardware with the Secure Boot feature enabled.

Secure Boot prevents root-kit infections, which inject themselves before the Windows boot process, from starting. Secure Boot requires a Windows 8 certified device that includes UEFI 2.3.1.





https://technet.microsoft.com/en-us/windows/dn168169.aspx
 
Will this still help me even tho I have completely erased the old HDD and installed a new HDD?

How will I use the MS Media Creation Tool if I no longer have Windows 8 installed?

Yes, you can create the media from any machine, it downloads the required files. Also they say it needs a 4GB flash drive, I'd recommend using an 8GB drive
 
Windows 8 Boot Security FAQ

How does Windows 8 prevent attackers from replacing boot components?
All systems with the Windows 8 certification use Secure Boot (part of the UEFI specification) to protect hardware-related firmware and the operating-system loader from tampering.

Secure Boot can prevent the system from booting if unauthorized changes have been made or possibly even refresh the some boot components, such as the UEFI firmware, to a known good state.

In the case of Windows 7 certified devices, the Trusted Platform Module (TPM) can be used to measure boot code and provide similar protection to UEFI’s Secure Boot feature.

In this case the TPM will not unlock the operating-system drive if the BIOS firmware, boot order, MBR, or operating-system boot loader changes, just to name a few (unless an administrator previously authorized it from Windows or until the user provides the BitLocker recovery password).

As a result, an attacker trying to replace boot components, or change boot media to force a boot through components they control in an attempt to get the key, will fail.

Use of the TPM for boot protection is an effective capability on Windows 7 devices; however, systems equipped with UEFI and its Secure Boot will benefit from the additional security and recovery-related capabilities that UEFI offers.

What are the hardware requirements for Secure Boot?
To run Secure Boot, PCs must be equipped with UEFI version 2.3.1 firmware or greater. UEFI version 2.3.1 firmware or greater is a certification requirement for Windows 8.

What is Trusted Boot?
Trusted Boot is a Windows 8 feature that secures the entire Windows boot process. It prevents malware from hiding and taking up permanent residence within the PC by ensuring none of the Windows components loaded during boot have been tampered with.

Trusted Boot also ensures that anti-malware software is loaded before any third-party drivers and applications using its Early Launch Anti-Malware (ELAM) capability. This prevents malware from inserting itself in front of the anti-malware engine so that it can compromise the anti-malware engine’s ability to protect the system.

In the event that malware was able to successfully compromise the any of the Windows boot process, Trusted Boot will attempt to automatically remediate the issue.

What is the difference between Trusted Boot and Secure Boot?
Trusted Boot is a Windows 8 feature that can protect the Windows boot process and anti-malware solution (if properly designed and ELAM compliant) from tampering by malware. Trusted Boot specifically prevents boot-kit infections that inject themselves into the Windows boot process.

Trusted Boot does not require a Windows 8 certified device or a device that includes UEFI 2.3.1.

Trusted Boot is best able to protect the system, boot process, and antimalware solution on Windows 8 certified devices that include UEFI 2.3.1 hardware with the Secure Boot feature enabled.

Secure Boot prevents root-kit infections, which inject themselves before the Windows boot process, from starting. Secure Boot requires a Windows 8 certified device that includes UEFI 2.3.1.





https://technet.microsoft.com/en-us/windows/dn168169.aspx

So it seems basically impossible to then install Windows 7?
 
Yes, you can create the media from any machine, it downloads the required files. Also they say it needs a 4GB flash drive, I'd recommend using an 8GB drive

Yeah I installed on my server and it is busy downloading the iso. Once thats done will create a USB and will try install Windows 8 again.

It seems it is impossible to install Windows 7 on this machine. It must be something HP does differently because I managed to format and install Windows 7 on a Samsung laptop a while back without any problems.
 
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