Windows ten October update

The_Potty_1

Active Member
Joined
Jul 16, 2018
Messages
62
#1
Hi

I bought a Dell PowerEdge T30 a couple of years ago, and it's been great. However, it recently started bluescreening, and I assume its due to a new driver in the Windows ten October update. Note that I have a Dell T20 as well, which is unaffected. Both the T20 and T30 have identical Radeon RX550 video cards, so we can probably exclude the GPU too.

One of the crashes looked like it was due to the LAN port driver, I rolled it back and told windows not to update it, which solved the crash for a bit, but then it returned, and it appears windows might have kept updating the driver. Presumably if I wait long enough, Microsoft will fix this, but I'd like to get ahead of them, it's my daughter's machine, and it is holidays.
 

OCP

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Joined
Jan 23, 2014
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2,589
#3
We have a bunch of hp folio notebooks here on port replicators/docking stations, all with 2 external monitors.

In the last month and a bit all of the ones upgraded to win10 have had display issues - the only user that has had no issues is still on win7.
GPU drivers have been replaced with non MS drivers but issues still persist....

The lenovo laptops with multiple external monitors have all been fine so looks to be driver/update related specific to hp hardware at this stage.
 

The_Potty_1

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Jul 16, 2018
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62
#4
OK I'll update the BIOS on both. The problem is that windows does seem to keep updating the LAN driver. Also the actual BSOD keeps reporting different processes. I suppose I could disable the ethernet device entirely, I have a grotty USB micro Wifi adapter that we can use for a bit.

I have download the latest 64 bit windows iso, and done a clean re-install. I took the opportunity to move to a solid state drive at the same time, although the old disk drive is still plugged in as the D drive. This seemed to solve the problem for a while, but now it's back. It does seem to go away if you boot into safe mode, so I'm reasonably confident the hardware's OK, and the problem is caused by a Microsoft driver.

Anyway, I'll keep fiddling, I think I'll unplug the SSD, install linux on the old drive, and run some load tests on it to see if the hardware's OK.
 

Rickster

EVGA Fanatic
Joined
Jul 31, 2012
Messages
15,686
#5
Buy a key for Windows 10 Pro for R350 then defer feature updates for 365 days.


No more BS.
 

The_Potty_1

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Jul 16, 2018
Messages
62
#6
The BIOS update actually seems to have fixed it, although it's hard to get bug reports out of my daughter, and I'd in any case give it some time before calling it gone. My BIOS went from v12 to v19, and hers went from I think v9 to v15, so clearly I've been lax on these. Particularly because it's so clear what the mobo is, Dell T30, 2 minutes from opening the web browser to finishing rebooting. I should probably do all of the other computers too, but each one needs its motherboard identified, so will take longer.

Never mind, wmic really is the best command ever.

1544518742618.png
 

The_Potty_1

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Jul 16, 2018
Messages
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#7
Deer god, so many old nasty unsigned tools. So the mobo is made by Biostar, and the installed BIOS is from American megatrends (AMI).

I downloaded a thing from Biostar, but couldn't figure out how to apply the update. So I downloaded a thing from AMI, which after much hysterics, identified Biostar as the mobo manufacturer. Thanks for that. Back to the Biostar tool, and finally figured out that the 2013 BIOS was the latest one. Oh.

I could make a sarcastic comment about not being terribly concerned about Spectre and Meltdown etc, but given I wasn't either, I suppose I wont. When your computer is 6 years old amirite :p
 

The_Potty_1

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Jul 16, 2018
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62
#8
So, to summarise:

Work desktop: W10, Biostar mobo, AMI 2013 BIOS, on latest version.

Work server: W10, MSI mobo, AMI 2011 BIOS, 2013 version available, install from boot USB. Yeah I don't really want to mess with this machine just to make it 6 years out of date instead of 8.

Work email: Linux, Gigabyte mobo, Award 2007 BIOS, 2009 version available, install from Windows. Can be updated with a FreeDOS boot drive, but yeah not gonna bother.

Now contrast the Dell machines. I have to confess to having been resistant to Dell as a brand, but they do great support. They released T30 BIOS updates in February, July, and August, T20 updates in March, July, and October. Yes they're server chasses, but the T20 is a 2013 model, and it got the same love as the 2017 T30.
 

The_Potty_1

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Jul 16, 2018
Messages
62
#9
It appears that the BIOS update either had no effect, or only reduced the number of blue screens. The errors themselves are pretty uninformative, typically 'Attempted Write to Readonly Memory', or 'Page Fault In Nonpaged Area', generally it rebooted before I could see details. I've turned off automatically reboot, so I should get more now. I looked in the minidump folder, which should easily have fifty dump files in it, and it's completely empty. I also had a look in event viewer, I tried to look at a fairly innocuous entry that looked like a 'your computer didn't shut down correctly', and just looking triggered another bluescreen. I assume copying the event log to another computer will still trigger the crash?
 

The_Potty_1

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Jul 16, 2018
Messages
62
#10
For a while I thought it was fixed, but then for the last couple of weeks it got really bad. Mostly irql_not_less_or_equal, which appears to indicate a driver bug rather than hardware. Also, if I plugged in another drive with ubuntu on it, it ran for hours without any problems, which seems to indicate a software bug. However, as a rule, when computers crash, I tend to assume software. My father tended to assume hardware (Mainframe generation lol).

This was running the latest windows ten. Finally I found an old iso from sept 2017, Rufused it to USB, deleted all of the partitions on the 1Tb drive, and installed to the empty drive. Bluescreen half way through. Repeat onto SDD, same crash. Repeat onto above ubuntu drive, same crash. Tried to repair the corrupt install on the 1Gb drive, install actually completed, but then bluescreened.

At this point, the plan was to give my daughter the T20, I take the T30, install linux, and move on. Upgrade for me, downgrade for her, but no crashes. However, I tried one final thing. I stuck the 1Tb drive in the T20, booted a clonezilla cd, and imaged my T20 drive onto the 1Tb. Plugged the 1Tb into the T30, booted up, bluescreen while it was figuring out drivers for the new devices. However, after a reboot, it's been completely stable.

I haven't connected the T30 to the internet yet, I first cleared event viewer, ran ccleaner, disabled updates, checked minidump settings, then gave it a mild workload, I ran Libreoffice writer, calc, impress, math, draw, & base, all at once, then launched baldur's gate ee on top, everything still green. My daughter can take it from here I think, and if it crashes under heavier load, we'll swap.

At this point I have no more ideas, but if it stays stable, I'm blocking updates on the T30 forever.

Cheers
 

The_Potty_1

Active Member
Joined
Jul 16, 2018
Messages
62
#12
I did when it first started, but repeating it couldn't hurt.

EDIT They've started again, turns out Update and BITS both enabled themselves and started downloading drivers. At least these crashes are producing minidump files. So either I have to code up a service to shut down update every 2 minutes, or I install Linux.
 

The_Potty_1

Active Member
Joined
Jul 16, 2018
Messages
62
#14
1548320078582.png

I updated the driver, but it's still crashing. I've had enough, now I'm just waiting for my daughter to decide she wants to downgrade to the T20, and I'm installing linux.
 
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