Woolworths Credit Card

It takes upto 5 days to reflect POS to WW Account.

Contact your CC type via email they will escalate and respond

If not reflecting in 5 days they will refer it to the Missing Payments department (after requesting it)
You must keep Proof of payment (slip from POS)

Allow a period of four working days for the payment to be traced and allocated.

Happens alot.
It was R10k so I hope it gets sorted soon.
 
No I don't, where do I set that.

Hmm I set that up when I first got my WW CC and now don't remember how it happened. I have just had a look at WW online and can't see where you do it for the CC. This is one of those areas where you don't know whether to call Woolworths Financial Services (021 411 5000) or the ABSA part of the setup (0861 50 20 05).
 
Mine take one day, I have a couple since opening the account R5000, R10000 and R15000 all these have been the same, POS today and reflects tomorrow... Definitely there must be something wrong...

When do the coffee vouchers appear, it's been over a month and half, still nothing on my app... Should I start making calls or must I just wait...???

Even the Taste Magazine Voucher, anyone received them and how about getting them...???
 
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Mine take one day, I have a couple since opening the account R5000, R10000 and R15000 all these have been the same, POS today and reflects tomorrow... Definitely there must be something wrong...

When do the coffee vouchers appear, it's been over a month and half, still nothing on my app... Should I start making calls or must I just wait...???

Even the Taste Magazine Voucher, anyone received them and how about getting them...???

In the same boat

Been emailing as well as calling them from last week for the vouchers. Seems as tho every person at woolies u converse with has their own opinion abt the coffee and taste mag reward vouchers

1 lady sed they quarterly vouchers
Another sed ww was late with issuing vouchers
Another sed i got for jan n feb n it was avail on the app(but nothing was there)
Another sed my feb vouchers will b available on the app at month end
Another said i dont get for jan but only for feb
 
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I did a payment to my WWCC on the 11/02 and it still isn't reflecting on my account.

Who should I contact to query this?
They found my payment and it was paid into my account today.

I did another payment this past Sunday and that reflected after 2 days.
 
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When I select WRewards in the app, I get a service not available. It's never worked.
Is this what you all see?
 
When I select WRewards in the app, I get a service not available. It's never worked.
Is this what you all see?

No, I see 3 tabs as per usual: Overview, vouchers, savings. Looks like something's wrong with yours.
 
All my stuff works perfectly. I get vouchers for different stuff every two weeks.
 
Everything on my app works perfectly, but I have never seen any vouchers under vouchers.... just says "NO VOUCHERS" I did get an sms about the quality sale preview though....

But maybe this is as I joined on 22 Jan....

I curently have 18 vouchers under my vouchers tab. Lots of coffees and mags, a cash voucher and discounts on food stuff.

Edit: I have been on it for over a year now.
 
Just took a screen grab even now... APP works perfectly for viewing the account, sales and what not... But, no vouchers... Been since Jan... How long mist we wait to see the staff...?
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I can only suggest to update to the latest version, logout then log back in
 
I logged out, uninstalled and reinstalled and still nothing.

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A visa wpoints flexible voucher was loaded onto my ww app yesterday.

Valid from 2014?

No coffee or mag vouchers yet?

Is the quarterly cycle dec-feb/mar-may/jun-aug/sep-nov?
 
I speak under correction, but I think you need to spend at least R10k at WW over a year to qualify for the vouchers. I think we need to get WW to put a rep on Mybroadband then we can get all our questions answered:) Until then, the bigger branches i.e. not the food only WW branches, have a financial services desk and they have generally been able to answer my card-related questions.
 
Hi there,

If I pay my ww credit card with cash at the till at Woolworths food, will there be a cash deposit fee?
 
Still don't have the coffee or taste magazine vouchers, but received a birthday voucher!!! Woolies, woolies, what's happening???
 
Still don't have the coffee or taste magazine vouchers, but received a birthday voucher!!! Woolies, woolies, what's happening???

Chk your wwrewards vouchers calculations

They hit a miss with mine and left out all my online spend on the card
 
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