Wootware: Opening a PC Case, does that void the warranty?

[sheklels]

Hi everyone,

I'm a first time user with Wootware, I just ordered a gaming PC from them which I customised with the parts. Basically I paid for the extra service of them putting the PC together and stress testing the components.

I have just discovered that the PC case only has 1 pre-installed fan and since I would like to prolong the lifespan of my parts, I would like to install additional fans.

My question is, will it void the warranty if I open the case and install the fans myself? As I understand it, they cover warranty for a year to ship the individual parts should there be a problem and then the manufacturer warranties apply for each individual part.

I appreciate the help

Thanks

 

[Soul Assassin]

It won't void the warranty.

 

[ponder]

My question is, will it void the warranty if I open the case and install the fans myself?

No.

 

[Bryn]

Hi everyone,

I'm a first time user with Wootware, I just ordered a gaming PC from them which I customised with the parts. Basically I paid for the extra service of them putting the PC together and stress testing the components.

I have just discovered that the PC case only has 1 pre-installed fan and since I would like to prolong the lifespan of my parts, I would like to install additional fans.

My question is, will it void the warranty if I open the case and install the fans myself? As I understand it, they cover warranty for a year to ship the individual parts should there be a problem and then the manufacturer warranties apply for each individual part.

I appreciate the help

Thanks

Putting your stuff together is half the fun of getting a new PC.

 

[mister]

Putting your stuff together is half the fun of getting a new PC.

If by fun you mean eating glass

 

[sheklels]

Putting your stuff together is half the fun of getting a new PC.

That's true but the last time I upgraded my PC was 8 years ago so I'm completely out of practice with all of that.

 

[sheklels]

Thanks for the replies everyone.

Is there anywhere on the Wootware site that states that it won't void the warranty? I have searched their Terms and Conditions and haven't seen anything yet. I just want to make sure as the PC itself was quite expensive.

 

[karnuffel]

Thanks for the replies everyone.

Is there anywhere on the Wootware site that states that it won't void the warranty? I have searched their Terms and Conditions and haven't seen anything yet. I just want to make sure as the PC itself was quite expensive.

Did they place a "Warranty Void if Removed" sticker on the box? If not, how will they know (unless the insides are different to what the initial order says)

 

[ponder]

Thanks for the replies everyone.

Is there anywhere on the Wootware site that states that it won't void the warranty? I have searched their Terms and Conditions and haven't seen anything yet. I just want to make sure as the PC itself was quite expensive.

https://www.wootware.co.za/contacts

Ask them and they'll reply by mail then you have it in writing.

 

[sheklels]

Did they place a "Warranty Void if Removed" sticker on the box? If not, how will they know (unless the insides are different to what the initial order says)

I haven't received the PC yet so I'm not sure. I should get it tomorrow.

https://www.wootware.co.za/contacts

Ask them and they'll reply by mail then you have it in writing.

Does this not expose me should there be an actual issue with the components? They could just blame it on me since I would have indicated my intention to open the PC

 

[ponder]

Does this not expose me should there be an actual issue with the components? They could just blame it on me since I would have indicated my intention to open the PC

How, the warranty is on the individual components? If I buy a system from them, build it and the MB died they don't give a fsck that I had my fingers in the case. My PC does not have two parts from the same manufacturer, msi, galax, intel, kingston, samsung, western digital, super flower, seagate and each has their own warranty.

If something you purchased died are you going to send back the broken component that died or the whole PC? You gonna send back only the broken component as the pc is made up from components from different vendors each with their own warranty. It's not like buying a HP PC where every component that makes UP the system is under warranty from HP alone.

When you paid for the assembly you paid for a service and not a product.


EDIT: https://www.wootware.co.za/pc-assembly-and-stress-testing.html

Please note:
- All packaging, accessories and documentation from the individual components is shipped with the PC.
- All components in the PC carry the full component warranty.
- When complete a report is generated to verify that the system has passed the tests. This way you are assured that all you have to do is plug in the PC when delivered and start using it.

Warranty InformationWarranty
All components in the PC carry their respective component warranties

 

[Ryder_JHB]

I received my build earlier today, courtesy of Wootware. The very first step was to open the case in order to remove large amounts of bubble wrap (no warranty void stickers in sight). I cannot praise these guys enough! Always very impressed with their service.

 

[sheklels]

How, the warranty is on the individual components? If I buy a system from them, build it and the MB died they don't give a fsck that I had my fingers in the case. My PC does not have two parts from the same manufacturer, msi, galax, intel, kingston, samsung, western digital, super flower, seagate and each has their own warranty.

If something you purchased died are you going to send back the broken component that died or the whole PC? You gonna send back only the broken component as the pc is made up from components from different vendors each with their own warranty. It's not like buying a HP PC where every component that makes UP the system is under warranty from HP alone.

When you paid for the assembly you paid for a service and not a product.


EDIT: https://www.wootware.co.za/pc-assembly-and-stress-testing.html

This was actually really informative. Thanks for the detailed information

 

[stefan9]

Not sure about SA but in the US those do not open the case else you void the warranty isn't worth the sticker it was printed on. Been pointed out by Steve from GamersNexus on more then a few occasions.