You Are Capped.co.za

But I'm not capped, it's a new account, have spoken to axxess and they say we have 5GBs available...this message does not come from My ISP...

??
 
ooohhhkay.... it's axxess (saw on whois), strange how all my bandwidth can run out in one day!
maybe time to change ISPs... apologies.
 
ooohhhkay.... it's axxess (saw on whois), strange how all my bandwidth can run out in one day!
maybe time to change ISPs... apologies.

Ad-ware or spyware pershaps and just how much is this bandwidth that got eaten in one day.
 
That site is owned by Axxess.

They automatically forward you to that site while browsing, if you are genuinely capped OR there is a billing problem - e.g. their debit order bounced for whatever reason or the accounts department hasn't allocated your payment to your account yet/correctly, leading to an account suspension.

Message is a bit deceptive actually, try talking to the accounts department at Axxess first if you haven't come right yet. If the account is in good-standing, then escalate to support.
 
This is a dirty tactic used by ISPs to "make your life easier". It's called DNS poisoning - what they do is that when you ask for Telkom.co.za, they give you the address for a page that redirects you to youarecapped.co.za.

The problem is that, now, when you are not capped anymore - or even when you move to another connection, your computer still remembers this old spoofed/poisoned address, and takes you back to this page.

The way around it is to flush your DNS. You can run "ipconfig /flushdns" - if that doesn't work, the caching is probably on your router, for which a reboot will be the easiest fix.


The internet was not designed to work like this and it's similar to tactics used by bad ISPs to redirect you to fake sites. HTTPS is a remedy for this, provided that you do not click past any warnings - how it fixes it is by asking another service provider via a secure mechanism that is very hard to crack, whether the site you are visiting is the same site registered with them - and if not, it gives you a warning. The problem is that if you accept this warning, you normally install an override in your browser and next time they can serve you illegitimate pages... so beware of any warnings!

AFAIK MWeb started this. Afrihost does this. Now Axxess too.

I'm sure there's a nice foolproof/bulletproof way of doing this, but these guys are all doing it wrong. If I were them I'd fire the sysadmins and get ones that knew what they were doing.
 
While I don't like the dns poisoning they set the ttl very low so generally shouldn't be a problem once you're reconnected.
 
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