Seagate HDD RMA?

EasyUp Web Hosting · Mar 7, 2011

Hey Guys,

My one 1TB seagate drive is giving errors in windows. Something like imminent failure or something like that. Thing is, I can't remember where I bought the drive, so to whom can I take it for rma?

Also, the drive is working without problems, it's only windows showing this error and then crystalmark showing an error. So, when they are going to test it, they will say it work fine and not rma it... :erm:

Gtx Gaming · Mar 7, 2011

some guys will rma drive for you for charge , if you though them , even though not bought from them.

so just ask some prophecy maybe.

PostmanPot · Mar 7, 2011

Try Asbis Africa or Drive Control.

ponder · Mar 7, 2011

PostmanPot said:
Try Asbis Africa or Drive Control.

DCC does WD, not Seagate unless something has changed.

There are three local distributors for Seagate:
ASBIS
Ingram Micro
Rectron

PostmanPot · Mar 7, 2011

ponder said:
DCC does WD, not Seagate unless something has changed.

There are three local distributors for Seagate:
ASBIS
Ingram Micro
Rectron

Ah k, thanks.

EasyUp Web Hosting · Mar 7, 2011

Rectron is closest to me, will try them.

Thanx.

PostmanPot · Mar 7, 2011

ponder said:
DCC does WD, not Seagate unless something has changed.

There are three local distributors for Seagate:
ASBIS
Ingram Micro
Rectron

Tbh I thought Rectron got from Asbis/Ingram.

EasyUp Web Hosting · Mar 7, 2011

BTW, do you need an account with rectron to be able to use them?

PostmanPot · Mar 7, 2011

SharkBait said:
BTW, do you need an account with rectron to be able to use them?

To buy, yes.

To return, no.

ponder · Mar 7, 2011

PostmanPot said:
Tbh I thought Rectron got from Asbis/Ingram.

Direct from Seagate
http://www.seagate.com/www/products/where_to_buy/authorized_distributors#

Weird, I see Asbis has been removed from the list since the last time I checked.

chickenbeef · Mar 7, 2011

Take it to Rectron. RMAd my 1.5TB drive that had the bad firmware and got a 2TB back!

EasyUp Web Hosting · Mar 24, 2011

http://i708.photobucket.com/albums/ww87/mybbsharkbait/Error-1.jpg

So, this is the error that is showing on Crystal Disk info, will print it and take it with.

I've done some google-ing and it seems that it is bad sectors, which has been relocated to "free" space on the disk.

ponder · Mar 24, 2011

It's the beginning of the end.

EasyUp Web Hosting · Mar 24, 2011

Thought so, noticed a performance drop already...

SouthBit · Mar 24, 2011

If you want to see exactly where it's failing, run MHDD on it and do a scan. It will show you which sectors are problematic, what errors they give, which sectors are slow etc.
http://hddguru.com/download/software/mhdd/mhdd32ver4.6iso.zip
I ran it on 2 brand new (week old) WD 1TBs the other day and they failed miserably. RMA'd them.

EasyUp Web Hosting · Mar 24, 2011

Cool, interesting. How long does the test take normally?

ponder · Mar 24, 2011

SharkBait said:
Cool, interesting. How long does the test take normally?

It's very long but I can't exactly remember how long

SouthBit · Mar 24, 2011

Hmm, a 1TB...quite a while. Probably about 2-3 hours, maybe a bit more.

KingLv · Feb 4, 2014

I have a Samsung 2tb external the drive died on me. Tried Samsung but they would not help as it's over a year old and Seagate handles all their HDD issues now.

They said Seagate will be able to help me. Do any of you know the number?

TheGrove · Feb 4, 2014

I just RMA'd a Seagate drive through Rectron, don't know where the drive was purchased. Cost me R70 and took 7 working days. Service was fantastic.

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