Seagate HDD RMA?

[EasyUp Web Hosting]

Hey Guys,

My one 1TB seagate drive is giving errors in windows. Something like imminent failure or something like that. Thing is, I can't remember where I bought the drive, so to whom can I take it for rma?

Also, the drive is working without problems, it's only windows showing this error and then crystalmark showing an error. So, when they are going to test it, they will say it work fine and not rma it... :erm:

 

[Gtx Gaming]

some guys will rma drive for you for charge , if you though them , even though not bought from them.

so just ask some prophecy maybe.

 

[PostmanPot]

Try Asbis Africa or Drive Control.

 

[ponder]

Try Asbis Africa or Drive Control.

DCC does WD, not Seagate unless something has changed.


There are three local distributors for Seagate:
ASBIS
Ingram Micro
Rectron

 

[PostmanPot]

DCC does WD, not Seagate unless something has changed.


There are three local distributors for Seagate:
ASBIS
Ingram Micro
Rectron

Ah k, thanks.

 

[EasyUp Web Hosting]

Rectron is closest to me, will try them. Thanx.

 

[PostmanPot]

DCC does WD, not Seagate unless something has changed.


There are three local distributors for Seagate:
ASBIS
Ingram Micro
Rectron

Tbh I thought Rectron got from Asbis/Ingram.

 

[EasyUp Web Hosting]

BTW, do you need an account with rectron to be able to use them?

 

[PostmanPot]

BTW, do you need an account with rectron to be able to use them?

To buy, yes.

To return, no.

 

[ponder]

Tbh I thought Rectron got from Asbis/Ingram.

Direct from Seagate
http://www.seagate.com/www/products/where_to_buy/authorized_distributors#

Weird, I see Asbis has been removed from the list since the last time I checked.

 

[chickenbeef]

Take it to Rectron. RMAd my 1.5TB drive that had the bad firmware and got a 2TB back!

 

[EasyUp Web Hosting]

http://i708.photobucket.com/albums/ww87/mybbsharkbait/Error-1.jpg

So, this is the error that is showing on Crystal Disk info, will print it and take it with.

I've done some google-ing and it seems that it is bad sectors, which has been relocated to "free" space on the disk.

 

[ponder]

It's the beginning of the end.

 

[EasyUp Web Hosting]

Thought so, noticed a performance drop already...

 

[SouthBit]

If you want to see exactly where it's failing, run MHDD on it and do a scan. It will show you which sectors are problematic, what errors they give, which sectors are slow etc.
http://hddguru.com/download/software/mhdd/mhdd32ver4.6iso.zip
I ran it on 2 brand new (week old) WD 1TBs the other day and they failed miserably. RMA'd them.

 

[EasyUp Web Hosting]

Cool, interesting. How long does the test take normally?

 

[ponder]

Cool, interesting. How long does the test take normally?

It's very long but I can't exactly remember how long

 

[SouthBit]

Hmm, a 1TB...quite a while. Probably about 2-3 hours, maybe a bit more.

 

[KingLv]

I have a Samsung 2tb external the drive died on me. Tried Samsung but they would not help as it's over a year old and Seagate handles all their HDD issues now.

They said Seagate will be able to help me. Do any of you know the number?

 

[TheGrove]

I just RMA'd a Seagate drive through Rectron, don't know where the drive was purchased. Cost me R70 and took 7 working days. Service was fantastic.