MWEB Uncapped ADSL Feedback - Part 2

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rpm

rpm

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Hi folks

The other MWEB Uncapped ADSL feedback thread became a bit long, and hence we started this one.

Please use this thread in future to discuss MWEB’s ADSL services and network issues.
 
Slow again tonight Youtube is dead local ping is over 500 onlything that is ok is browsing.
 
On 384 uncapped. Been really slow for the last 2 weeks. Will try get some results from Speedtest - if it loads
 
Shuyin said:
Slow again tonight Youtube is dead local ping is over 500 onlything that is ok is browsing.
Click to expand...

Hi Shuyin

I have refreshed your account. Please also ask Telkom to recreate the port and test after that.
 
Ecco said:
On 384 uncapped. Been really slow for the last 2 weeks. Will try get some results from Speedtest - if it loads
Click to expand...


Hi Ecco

Once you gets the results, please also send me your MWEB account details.

Do ping & tracert's also to any international & local site.

Edit: Have you perhaps tried rebooting router?
 
Ecco said:
On 384 uncapped. Been really slow for the last 2 weeks. Will try get some results from Speedtest - if it loads
Click to expand...

From the time i posted the above, till now, speedtest site hasn't even loaded completely - just a few odds and ends have loaded - a whole 5 minutes
 
MWEB Guy said:
Hi Ecco

Once you gets the results, please also send me your MWEB account details.

Do ping & tracert's also to any international & local site.

Edit: Have you perhaps tried rebooting router?
Click to expand...

I rebooted the router.

Ping International cnn.com: a 4 packets fail, destination unavailable
Ping local mybroadband.co.za: 2 packets failed, average 2790ms

Speedtest result to JHB (based on ping) 5568ms, download 0.04Mbs, upload 0.01Mbs

http://www.speedtest.net/result/2058261684.png
 
@MWEBGUY
Telkom tech was here, something official (I forget what) on a pole nearby has a bad connection and needs to be replaced. The kicker though, hours after we went here/there/everywhere trying to get to the bottom of my loosing connection I for some or other reason plugged in my ethernet cable into another port at the back of the router and everything suddenly just worked. So I am feeling embarrassed but happy.... now at least they know of that thing that needs to be replaced though.
 
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