MWEB Uncapped ADSL Feedback - Part 2

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gregmcc said:
You said that last time as well and it doesn't work for any of us users. You must be on a different setup to the rest of us.
Click to expand...


Hi gregmcc

Just tested again and not opening.

Please provide me with tracert & ping results and I'll log it to our technical specialists.
 
MWEB Guy said:
Hi gregmcc

Just tested again and not opening.

Please provide me with tracert & ping results and I'll log it to our technical specialists.
Click to expand...

Thanks - here's the traceroute:

traceroute to www.team-xecuter.com (64.150.160.27), 30 hops max, 40 byte packets using UDP
1 ipcop.localdomain (10.1.1.1) 1.856 ms 1.505 ms 2.689 ms
2 41-133-102-1.dsl.mweb.co.za (41.133.102.1) 14.507 ms 23.144 ms 22.468 ms
3 te1-1-0.508.cpt-ipc-1.mweb.co.za (196.28.178.190) 21.899 ms 21.212 ms 29.277 ms
4 197-84-3-2.cpt.mweb.co.za (197.84.3.2) 28.596 ms 27.932 ms 197-84-2-2.cpt.mweb.co.za (197.84.2.2) 27.256 ms
5 tengige0-0-0-2.11.cpt-p-1.mweb.co.za (196.28.178.97) 205.533 ms 214.045 ms TenGigE0-7-0-3.12.cpt-p-1.mweb.co.za (196.28.178.113) 222.872 ms
6 pos0-0-3-0.lon-up-1.mweb.co.za (196.22.164.2) 212.266 ms 211.187 ms 199.330 ms
7 176.67.177.131 (176.67.177.131) 179.430 ms 178.736 ms 177.660 ms
8 te1-4.ccr01.lon09.atlas.cogentco.com (149.6.98.5) 216.229 ms 215.549 ms 233.859 ms
9 te0-3-0-4.ccr22.lon01.atlas.cogentco.com (154.54.36.169) 292.949 ms 292.268 ms 300.828 ms
10 te0-0-0-4.ccr22.lon13.atlas.cogentco.com (154.54.57.173) 300.149 ms te0-1-0-4.ccr22.lon13.atlas.cogentco.com (154.54.57.177) 278.650 ms te0-3-0-5.ccr22.lon13.atlas.cogentco.com (130.117.0.93) 277.973 ms
11 209.59.211.47 (209.59.211.47) 279.404 ms 279.734 ms 278.630 ms
12 * * *
13 * * *
14 * * *
Click to expand...

Here's the traceroute from networking-tools.com if it helps:

TraceRoute to 64.150.160.27 [www.team-xecuter.com]

Hop (ms) (ms) (ms) IP Address Host name
1 3 0 0 206.123.64.42 -
2 62 0 0 64.124.196.225 xe-4-2-0.er2.dfw2.us.above.net
3 0 0 0 64.125.30.98 xe-3-1-0.cr2.dfw2.us.above.net
4 5 5 5 64.125.31.122 xe-4-2-0.cr2.iah1.us.above.net
5 41 41 41 64.125.30.54 xe-3-1-0.cr2.dca2.us.above.net
6 44 70 44 64.125.24.113 xe-1-3-0.mpr4.bos2.us.above.net
7 43 43 43 64.125.69.90 64.125.69.90.t01470-01.above.net
8 Timed out Timed out Timed out -
9 43 43 43 209.59.211.47 -
10 43 43 43 64.150.160.27 teamxecuter.vpslink.com
Trace complete
Click to expand...
 
Hi everyone.

I'm on 4Mbps uncapped with Mweb, but my download / browsing speed "sucks" today.

I have done a few tests and I'm not even getting 1Mbps speeds, locally or internationally. The international test actually performed better than the local test.

I made use of the mybroadband speedtest and the one on speedtest.net.

Screenshots below.

International
Mweb%20International%20speed%20test.JPG


Local
Mweb%20Local%20speed%20test.JPG


Speedtest.net
Speedtest%2013-07-2012.png


Is anyone having the same issues? MWEB guy any ideas?

Thanks for your replies!
 
Hunted said:
Hi everyone.

I'm on 4Mbps uncapped with Mweb, but my download / browsing speed "sucks" today.

I have done a few tests and I'm not even getting 1Mbps speeds, locally or internationally. The international test actually performed better than the local test.

I made use of the mybroadband speedtest and the one on speedtest.net.

Screenshots below.

International
Mweb%20International%20speed%20test.JPG


Local
Mweb%20Local%20speed%20test.JPG


Speedtest.net
Speedtest%2013-07-2012.png


Is anyone having the same issues? MWEB guy any ideas?

Thanks for your replies!
Click to expand...

Hi Hunted

Please provide me with your MWEB account details and I'll look into it.
 
Hi Mweb Guy,

Well as Murphy would have it. My speeds are back.

2062121100.png


I will PM you my details anyway, just to check.

Thnx
 
gregmcc said:
Thanks - here's the traceroute:



Here's the traceroute from networking-tools.com if it helps:
Click to expand...

Hi gregmcc

Please keep us posted after you've received feedback from the company where you found the fault.
 
@Mweb Guy,

Yes I get 2% packet loss and 100ms to Durban. Better but still buggy?

Any reason as to why certain websites think I am in JHB never use to be like that? It alway use to show DBN before....

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 10.0.0.2
2 52 ms 50 ms 52 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
3 55 ms 55 ms 51 ms 196.28.178.66
4 51 ms 51 ms 65 ms cte-core-sw2.vwol.net [196.41.144.35]
5 50 ms 50 ms 50 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 41 ms 42 ms 38 ms TenGigE-1-1-0.vic-jinx-2.mweb.co.za [196.22.163.1]
3 40 ms 45 ms 45 ms static161-134.netactive.co.za [196.22.161.134]
4 124 ms 41 ms 42 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]
5 41 ms 49 ms 51 ms 196.44.31.99
6 44 ms 53 ms 48 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net [196.30.1.22]
7 40 ms 40 ms 41 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
8 70 ms 48 ms 42 ms core-router1.jnb2.host-h.net [196.30.213.108]
9 41 ms 41 ms 42 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
10 39 ms 40 ms 40 ms mybroadband.co.za [41.203.21.137]

Trace complete.
 
new thread :D

Last Result:
Download Speed: 964 kbps (120.5 KB/sec transfer rate)
Upload Speed: 426 kbps (53.3 KB/sec transfer rate)
Latency: 21 ms
Fri Jul 13 2012 23:39:58 GMT+0200 (South Africa Standard Time)

all goes good!
 
Hummercellc said:
@Mweb Guy,

Yes I get 2% packet loss and 100ms to Durban. Better but still buggy?

Any reason as to why certain websites think I am in JHB never use to be like that? It alway use to show DBN before....

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 10.0.0.2
2 52 ms 50 ms 52 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
3 55 ms 55 ms 51 ms 196.28.178.66
4 51 ms 51 ms 65 ms cte-core-sw2.vwol.net [196.41.144.35]
5 50 ms 50 ms 50 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 41 ms 42 ms 38 ms TenGigE-1-1-0.vic-jinx-2.mweb.co.za [196.22.163.1]
3 40 ms 45 ms 45 ms static161-134.netactive.co.za [196.22.161.134]
4 124 ms 41 ms 42 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]
5 41 ms 49 ms 51 ms 196.44.31.99
6 44 ms 53 ms 48 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net [196.30.1.22]
7 40 ms 40 ms 41 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
8 70 ms 48 ms 42 ms core-router1.jnb2.host-h.net [196.30.213.108]
9 41 ms 41 ms 42 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
10 39 ms 40 ms 40 ms mybroadband.co.za [41.203.21.137]

Trace complete.
Click to expand...

Hi Hummercellc

I will have our team look into this and provide you feedback.
 
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