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Question of the Day: Do you bet on sports?
Night OWL - not anymore?
- Thread starter sajunky
- Start date
Called 111 from this SIM number. Once I told them that I am not account holder, they refused to give any information. The account holder is out of coverage, could be overseas too.
Returned SMS for 'mm' request to 31050:
2015-05-10 10:43:36
Data Bundle: 1746MB available.
Carry-over: 0MB available.
Alert SMS:
2015-05-10 11:05:38
Alert: Your Vodacom data bundle on 072xxxxxxx has run out. Out of bundle rates now apply. To buy bundles & save dial *111# or visit vodacom.mobi .~
Account query again:
2015-05-10 12:12:54
Data Bundle: 1700MB available.
Carry-over: 0MB available.
Returned SMS for 'mm' request to 31050:
2015-05-10 10:43:36
Data Bundle: 1746MB available.
Carry-over: 0MB available.
Alert SMS:
2015-05-10 11:05:38
Alert: Your Vodacom data bundle on 072xxxxxxx has run out. Out of bundle rates now apply. To buy bundles & save dial *111# or visit vodacom.mobi .~
Account query again:
2015-05-10 12:12:54
Data Bundle: 1700MB available.
Carry-over: 0MB available.
Yes there is, look here http://mybroadband.co.za/news/company-representatives
Last post: 2015-03-20
"You have exceeded your voluntary call limit on 2772.... Your line will be soft locked..."
It doesn't allow to open the data line at all. Other networks allow to connect and visit free or personal portal. It means that unused (hidden now) Night OWL data can not be used either.
I think in the inevitable dispute Vodacom have been defeated by refusing to attend my call and now they have to take responsibility for this situation.
Mods: please not delete these posts. This is a record how situation progressed.
It doesn't allow to open the data line at all. Other networks allow to connect and visit free or personal portal. It means that unused (hidden now) Night OWL data can not be used either.
I think in the inevitable dispute Vodacom have been defeated by refusing to attend my call and now they have to take responsibility for this situation.
Mods: please not delete these posts. This is a record how situation progressed.
Previously response to the 'mm' balance requests returned remained data of three components:
- remaining all day
- remaining Night OWL
- carry-over
Now is has changed and it has only two components: "Data bundle" and carry-over.
Anyone else on the open data contract (with Night OWL) is receiving the same response to the 'mm' data balance requests?
- remaining all day
- remaining Night OWL
- carry-over
Now is has changed and it has only two components: "Data bundle" and carry-over.
Anyone else on the open data contract (with Night OWL) is receiving the same response to the 'mm' data balance requests?
Last edited:
Ockie
Resident Lead Bender
PM me the number and I will have a look
Ockie
Resident Lead Bender
Ok, well I jut had a look on one of my clients 3G numbers and night owl is definitely still there.
It is on the system and my line was locked down according to the system, but response to 'mm' brings just total data.
Looking where I wrote down phone number, as the line is locked now, will PM later.
Ockie
Resident Lead Bender
And if you log in on the Vodacom website portal? Does it show there?
Ockie
Resident Lead Bender
I never was there...
BTW, Found the number.
Your night owl is there and active and data has been used out of it. The line however is locked due to the call limit being reached for usage over and above the normal (non night owl) data.
Correct. Night OWL data is still there, but inaccessible, as line is locked.
Second problem, we need clear answer from Vodacom representrative why they changed response to 'mm' command from informative to deceptive one. If it is in preparation for future changes in the system (i.e. dropping OWL data), I forgive them. But if it is in result of mistake or some moron 'improvement', I am asking to correct the problem and apologize.
It is pity that in the past MyBB gave Vodacom excuse for a claim to be "the best network for smartphones" and now MyBB have no company representative on the forum when problem arrives. !Lesson learnt!
It was back for a while. Now after couple days of no response to mm requests, they are trying to cheat again. Timing is good, it is end of the month, new victims are waiting for receiving hudge OOB bills!
