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Thread: Help with Cellc LTe router

  1. #1

    Default Help with Cellc LTe router

    Guys I am trying to help my friend.

    His lte router is showing red signal like this :


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    Is there a place on the router to go to force connect it?

    If I was there I could have helped him but I have no clue how the UI works on theses.

  2. #2
    Cell C Representative Cell_C's Avatar
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    Default

    Quote Originally Posted by DTBA View Post
    Guys I am trying to help my friend.

    His lte router is showing red signal like this :


    Name:  1.jpg
Views: 120
Size:  62.0 KB
    Name:  2.jpg
Views: 106
Size:  30.5 KB
    Name:  3.jpg
Views: 106
Size:  105.8 KB

    Is there a place on the router to go to force connect it?

    If I was there I could have helped him but I have no clue how the UI works on theses.
    Hi DTBA

    Thank you for contacting Cell C.

    The best thing to do would be to check if the SIM card is working fine. It seems that there is an issue with connection.

    If possible, please insert the SIM card in a different SIM card, and see if you are able to connect. If it doesn't, it means the issue is the SIM card, and a SIM swop would then be the next step.

    ^BM

  3. #3

    Default

    Thank you after the sim swap he said its working 100%

  4. #4
    Cell C Representative Cell_C's Avatar
    Join Date
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    South Africa
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    Default

    Hi DTBA

    That is great news . Thank you for getting back to us.

    ^NS

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