nick@KABTech
Active Member
Hi all,
Okay, first up, Thank you VodacomData for helping where need be, but it seems, the VodacomData is the only person who does his job properly.
Story goes as such;
My boss wants to take out the 4MB uncapped deal with Vodacom. http://mybroadband.co.za/news/ADSL/7642.html
Anyways, I msg VD and request contact details, VD does one better, VD gets someone to call us, we chat, they can't answer questions, so he says he'll refer us to someone and they'll call back.
After a day, nothing, so I msg VD and someone calls us back again, anyways, after 3 or more calls, where nothing basically gets done - I've pretty much had it bothering VD.
We can't seem to get helped, people from Vodacom promise to help us, but nothing happens.
We were even told that a solution architech will contact us, hell, WAYNE the sales manager of the Western Cape can't call us back but we were told he would.
Ultimately, no one is helping us complete the deal / get the package.
Anyone else have this problem?
VD - is there not a easier way of doing this?
We all know that Vodacom makes millions, but is this bit of business not wanted?
It seems Vodacom can offer the product, but when it comes to giving clients the product, that is a completely different story - and of cause, the horrible service where people who call us can't help us.
Okay, first up, Thank you VodacomData for helping where need be, but it seems, the VodacomData is the only person who does his job properly.
Story goes as such;
My boss wants to take out the 4MB uncapped deal with Vodacom. http://mybroadband.co.za/news/ADSL/7642.html
Anyways, I msg VD and request contact details, VD does one better, VD gets someone to call us, we chat, they can't answer questions, so he says he'll refer us to someone and they'll call back.
After a day, nothing, so I msg VD and someone calls us back again, anyways, after 3 or more calls, where nothing basically gets done - I've pretty much had it bothering VD.
We can't seem to get helped, people from Vodacom promise to help us, but nothing happens.
We were even told that a solution architech will contact us, hell, WAYNE the sales manager of the Western Cape can't call us back but we were told he would.
Ultimately, no one is helping us complete the deal / get the package.
Anyone else have this problem?
VD - is there not a easier way of doing this?
We all know that Vodacom makes millions, but is this bit of business not wanted?
It seems Vodacom can offer the product, but when it comes to giving clients the product, that is a completely different story - and of cause, the horrible service where people who call us can't help us.
