SEACOM downtime frustrate clients
Three hour SEACOM downtime blamed on Neotel backhaul network failure
Three hour SEACOM downtime blamed on Neotel backhaul network failure
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SEACOM downtime this morning
- Thread starter rpm
- Start date
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Senior Member
I guess if one's going to look for anyone to blame, it shouldn't stop at Neotel. Surely, the blame should lie with Infraco (the national backbone network on Transnet lines), so basically, it's all the government's fault - that feels more like business as usual. I wonder how soon the Neotel/MTN/Vodacom national backbone will be live.
Pilgrim
Wugger
Lol. So when you say SEACOM downtime you must read NEOTEL downtime. Poor neofail.
Ou grote
Honorary Master
Good thing they're making mistakes early while they don't have many customers yet.
Hopefully they learn.
Hopefully they learn.
pkid
Expert Member
Not good 
ToxicBunny
Oi! Leave me out of this...
Jees.. how useless are Neotel?
They have 3 routes from the Seacom landing station.. but it doesn't auto-failover to the 3rd one?... thats pathetic network planning on their part..... plus you would think they'd have more than 3 routes really....
Esp since the 2nd break was between PE and CPT.. surely they could have routed from DBN out from that point.... since I would guess it would have to travel through the DBN node to get to PE?
They have 3 routes from the Seacom landing station.. but it doesn't auto-failover to the 3rd one?... thats pathetic network planning on their part..... plus you would think they'd have more than 3 routes really....
Esp since the 2nd break was between PE and CPT.. surely they could have routed from DBN out from that point.... since I would guess it would have to travel through the DBN node to get to PE?
sapr3.techie
Well-Known Member
It was imminent 
packetloss
Well-Known Member
Missing the point.
Well, I think we forget to thank the alleged idiot vandals for this....
Well, I think we forget to thank the alleged idiot vandals for this....
MadMailMan
Expert Member
Last seen driving a white bakkie with a blue and green badge on the side, shouting "Now you know how it feels!"
Web Africa is not using SEACOM: Their bandwidth via SAT-3/SAFE
LazyLion
King of de Jungle
so Neotel also doesn't have sufficient coverage on their fixed cable infrastructure either? Why am I not surprised?
But, ja... the vandals must be burned at the stake. I hate cable theft.
But, ja... the vandals must be burned at the stake. I hate cable theft.
Lightscribe
Banned
Last seen driving a white bakkie with a blue and green badge on the side, shouting "Now you know how it feels!"
Hehehe! I wouldn't be surprised.
AndrewAlston
Group Head of IP Strategy – Liquid Telecommunicati
*sigh* Just a correction here, we didn't see issues with NMMU today (see graphs here:
http://monitor.net.tenet.ac.za/cacti/graph_view.php?action=tree&tree_id=3&leaf_id=565
http://monitor.net.tenet.ac.za/cacti/graph_view.php?action=tree&tree_id=3&leaf_id=557
However, it is true that Rhodes was down for almost the entire day because of being on that broken P.E -> Cape Town route on Neotels network. It's something we are working to get resolved with Neotel.
I can also confirm that TENET's Seacom bandwidth kept working today and we haven't seen any major issues aside from the odd fiber break on the DFA fiber, and my compliments to them, they have never taken longer than 3 hours to repair a break, ever. I might point out that even in the UK, your SLA on fiber in the ground on repairs is around 8 hours (we have some in London).
These things are frustrating... but hopefully one of these days they will come right, we live in hope.
