MyBroadband User Survey

It is once again time for the MyADSL Broadband Survey. It would be greatly appreciated if you could take some time to complete our short broadband survey and possibly conduct a few speed tests on the easy-to-use speed test meter.

As a small token of our appreciation for your participation one lucky participant will win an Apple iPod Shuffle, and there will also be ten MyADSL gift packs up for grabs. But most importantly you will help us to accurately rate South Africa’s broadband services and ensure that we are able to supply accurate results to consumers and organizations like ICASA and the Competition Commission.

To form part of the testing, simply do the following survey and the software based testing in post 2 (if you only want to do one of the two tasks it is definitely still great, but both will be better ).

BROADBAND SURVEY

Please select the relevant service from the list below (for the broadband service you are currently using) and complete the short survey regarding your service. You may only complete the survey once, so please ensure that your answers are as accurate as possible.

CellC/Virgin EDGE
http://www.mydrive.co.za/phpsurveyor/index.php?sid=6

iBurst
http://www.mydrive.co.za/phpsurveyor/index.php?sid=11

ISDSL1024
http://www.mydrive.co.za/phpsurveyor/index.php?sid=15

ISDSL 384
http://www.mydrive.co.za/phpsurveyor/index.php?sid=13

ISDSL 512
http://www.mydrive.co.za/phpsurveyor/index.php?sid=14

MTN3G
http://www.mydrive.co.za/phpsurveyor/index.php?sid=10

MTN HSDPA
http://www.mydrive.co.za/phpsurveyor/index.php?sid=9

Sentech MyWireless
http://www.mydrive.co.za/phpsurveyor/index.php?sid=12

Telkom-SAIX DSL 1024
http://www.mydrive.co.za/phpsurveyor/index.php?sid=18

Telkom-SAIX DSL 384
http://www.mydrive.co.za/phpsurveyor/index.php?sid=16

Telkom-SAIX DSL 512
http://www.mydrive.co.za/phpsurveyor/index.php?sid=17

Verizon Business DSL
Survey URL: http://www.mydrive.co.za/phpsurveyor/index.php?sid=19

Vodacom 3G
http://www.mydrive.co.za/phpsurveyor/index.php?sid=8

Vodacom HSDPA
http://www.mydrive.co.za/phpsurveyor/index.php?sid=7

As you know we are testing all the broadband services again, and software based speed testing forms part of it. It will be great if you can install the following software, conduct a few tests and send the results URL to us. The process is very easy and will not take up much of your time.

Test your speed using TCPIQ:

1. Download and install the TCPIQ Line Speed Meter: http://www.tcpiq.com/tcpIQ/LineSpeed/Download/
2. Complete the Connection Profile Setup – it automatically takes you there and guides you through the process.
3. Run the test and set the testing schedule (it will be great if you can do a few tests)
4. Go to the ‘My Results’ page, copy your URL and mail it to [email protected] (The URL looks something like this: http://www.tcpiq.com/tcpIQ/LineSpee...ountryId=196&ConnectionId=19195&UserId=215819)
5. Please also give the details of the service that you are using in this email.

That is it For your trouble you will stand a chance to win an Apple iPod Shuffle or one of ten MyADSL hampers.

Thanks for assisting us to rate the broadband services and trying to give broadband providers valuable feedback from their subscribers.

If you guys are experiencing any problems with either the survey or the TCPIQ Speed Test please post your problems here.

Thanks a bunch for assisting us with this round of broadband testing.

Regards,

RPM

Hi RPM. TCPIQ is International bandwidth testing. What about local speed testing.
I also remember the time we did it last, there was some error in the method I used and did not forward all the correct results! When do you want results forwarded or are you collecting them yourself from the URL given

pupa said:

Hi RPM. TCPIQ is International bandwidth testing. What about local speed testing.
I also remember the time we did it last, there was some error in the method I used and did not forward all the correct results! When do you want results forwarded or are you collecting them yourself from the URL given

Click to expand...

Hi Pupa

Thanks for the feedback.

We have local speed tests as part of the surveys. You simply need to send me your TCPIQ Results URL...we will do the rest

Regards,

RPM

rpm said:

We have local speed tests as part of the surveys.

Click to expand...

Still not clear on the local tests, How and when! Am I jumping the gun?

pupa said:

Still not clear on the local tests, How and when! Am I jumping the gun?

Click to expand...

When you do the survey you will see Just select the correct survey above and complete it...it has some local speed testing included in it.

rpm said:

When you do the survey you will see Just select the correct survey above and complete it...it has some local speed testing included in it.

Click to expand...

Ok Thanks will do!

rpm said:

That is it For your trouble you will stand a chance to win an Apple iPod Shuffle or one of ten MyADSL hampers.

Click to expand...

Giving away an Apple iPod but limiting possible winners to PC users hmmmm?

Seriously though - I have a shaped and unshaped account - which I specified at the beginning of the testing procedure. Perhaps if its not too late you could add in a space to indicate which the tester is using at the time if he/she has indicated they have both?

bwana v.17 said:

Giving away an Apple iPod but limiting possible winners to PC users hmmmm?

Seriously though - I have a shaped and unshaped account - which I specified at the beginning of the testing procedure. Perhaps if its not too late you could add in a space to indicate which the tester is using at the time if he/she has indicated they have both?

Click to expand...

Hi Bwana

Thanks for the feedback. There is a space to indicate whether it is shaped or unshaped. Since we will have many shaped testers, can you please do the unshaped test?

Thanks and regards,

RPM

maybe ask the people to check the speedtest.net site first, it requires flash V7, which might need to be updated on the client side

rpm said:

Hi Bwana

Thanks for the feedback. There is a space to indicate whether it is shaped or unshaped. Since we will have many shaped testers, can you please do the unshaped test?

Thanks and regards,

RPM

Click to expand...

Consider it done.

Although there are speed tests, I still don't see anything to test actual download speeds in real world conditions, ie multithreaded.

Unless that speedtest.net test is multithreaded. It gave better results than the Telkom test, and hugely better results than LSM... ?

Gatecrasher said:

Although there are speed tests, I still don't see anything to test actual download speeds in real world conditions, ie multithreaded.

Unless that speedtest.net test is multithreaded. It gave better results than the Telkom test, and hugely better results than LSM... ?

Click to expand...

Hi Gatecrasher

In our official lab testing we will use a variety of testing methods and testing tool, including download managers and P2P applications. IN these surveys we have to make it as easy as possible for respondents to conduct the tests and supply results, which is why we could not include more complicated testing methods. Multi-threaded download speeds will however form part of the final evaluation.

Regards,

RPM

rpm said:

Multi-threaded download speeds will however form part of the final evaluation.

Click to expand...

Excellent, thanks.

What about sattelite broadband?

Hey, I want to fill in the form, but cant. Does sattelite broadband count?

Because I am paying R1300 a month for 1gb of bw at 128kb. :/

rpm said:

(The URL looks something like this: http://www.tcpiq.com/tcpIQ/LineSpee...ountryId=196&ConnectionId=19195&UserId=215819)

Click to expand...

This Sample given above? Can it be true for 4096/384?

Here is mine at 512/256 Modem report different 640/384

http://www.tcpiq.com/tcpIQ/LineSpee...ountryId=196&ConnectionId=14382&UserId=177699

Ignore the 4th and 9th -11th test (The lowest ones) as that was tested on Mweb Sat link!

Time of test & users on line

Hi,

Do you not think you should include TIME OF TEST and ask how many users use the line that you are testing from. Some people might be conducting this test on a line where there unlike myself are many users on the line and would affect the speed of the testing because the line is busy?

Just a thought, use it dont use it

Ciao

Good idea the survey, will be interesting to see the results.
But I got query... why only ONE entry per customer?
I use Voda HSDPA when speed is essential, VM for normal 'cheap(er)' connection, and MTN if no VC or VM signal (eg. at the office & other areas where only VC gprs).
So I actually need 3 tests ;-)

just Completed telkom 384 and when submitting got error

Warning: Division by zero in /usr/www/users/mydrive/phpsurveyor/index.php on line 381

Warning: Cannot modify header information - headers already sent by (output started at /usr/www/users/mydrive/phpsurveyor/index.php:381) in /usr/www/users/mydrive/phpsurveyor/common.php on line 984

Warning: Cannot modify header information - headers already sent by (output started at /usr/www/users/mydrive/phpsurveyor/index.php:381) in /usr/www/users/mydrive/phpsurveyor/common.php on line 985

Warning: Cannot modify header information - headers already sent by (output started at /usr/www/users/mydrive/phpsurveyor/index.php:381) in /usr/www/users/mydrive/phpsurveyor/common.php on line 986

Warning: Cannot modify header information - headers already sent by (output started at /usr/www/users/mydrive/phpsurveyor/index.php:381) in /usr/www/users/mydrive/phpsurveyor/common.php on line 987

Warning: Cannot modify header information - headers already sent by (output started at /usr/www/users/mydrive/phpsurveyor/index.php:381) in /usr/www/users/mydrive/phpsurveyor/common.php on line 988

Warning: Cannot modify header information - headers already sent by (output started at /usr/www/users/mydrive/phpsurveyor/index.php:381) in /usr/www/users/mydrive/phpsurveyor/common.php on line 989
Logo Image Telkom-SAIX DSL384
0%
0% complete
100%
[Exit and Clear Survey]


Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601

Warning: in_array(): Wrong datatype for second argument in /usr/www/users/mydrive/phpsurveyor/group.php on line 601