Recent content by Olly78

  1. O

    Vox is shite

    I have twice and no luck
  2. O

    Vox is shite

    Once again I have 0.8 mb upload I logged this yesterday and nobody has helped once again same thing today. Why do I pay for 25mb when I never get it. They claim unthrottled but clearly this is a lie. When customer service do finally contact you they are rude and not helpful. Who has the same...
  3. O

    Rain are thief's

    I cannot believe rain stole my money. I cancelled a month and a half ago and what a surprise to see they have deducted from my account.... I have reported has fraud. Customer care never reply to emails unless you owe them money
  4. O

    Dsl telecoms and vox worst internet speed

    So I have had the worst slowest internet since I had it installed. It hasn't run at 25 mbs a second once. I'm a teacher and I have been kicked out of class and have lost money because of it. Vox is actually worse than rain which is hard to believe.... No resolution yet!!
    • Olly78
    • Thread
    • rubbish slow adsl vox adsl worse than rain
    • Replies: 1
    • Forum: Fibre Networks
  5. O

    I cancelled but I have paid

    So I paid for internet then I decided to cancel my account therefore I have till the end of this month until it gets cut off. However due to rain being the worst they have cut me off 29 days early after i paid. So I was charged 479 rand for one days internet. This is madness and infuriating...
    • Olly78
    • Thread
    • customer care can't problem solve dog poo is better expensive one day 479 rand the worst thief
    • Replies: 1
    • Forum: Rain LTE-A and Mobile Data
  6. O

    Vox and DSL telecom are useless

    The manager of open serve phoned me yesterday ensuring me he would give me an answer as to why I haven't been installed. He did not get hold of me with a response. If the manager doesn't even care how can people support them?? They are useless and have not resolved my issue. And don't expect...
  7. O

    Vox and DSL telecom are useless

    I've been waiting for my wifi to be installed for two weeks. I was assured on Monday they could install but they had the wrong address and number which is impossible because I sent it to them. Customer support promise to follow up and they do nothing but lie. I got a call yesterday and they were...
    • Olly78
    • Thread
    • dsl telecom lies open serve manager is useless and a liar useless customer support vox adsl
    • Replies: 1
    • Forum: Wi-Fi and WISP
  8. O

    No resolution to a 3 day ongoing issue

    From you guys contacting me another day late on top of the 3 days without service I now have the slowest "uncapped and unthrottled" data. Why should I pay for a service that is this bad?
  9. O

    No resolution to a 3 day ongoing issue

    Why would someone pay for uncapped internet and pay for something else at the same time?? Seems pretty stupid to me. Looks like you don't understand the concept of money and that not everybody can afford 2 forms of internet so go troll someone else
  10. O

    No resolution to a 3 day ongoing issue

    No hats off to them got a call saying they don't know what the problem is and he would phone me again to no avail. They have cost me 14$ for every hour I can't teach!!
  11. O

    Im so tired of complaining about rain

    So true I'm also awaiting a call which should of happened 2 days ago!
  12. O

    No resolution to a 3 day ongoing issue

    You have assured me that I will be contacted today. So time will tell guys whether they resolve or another customer leaves
  13. O

    No resolution to a 3 day ongoing issue

    Done....
  14. O

    No resolution to a 3 day ongoing issue

    Dammit it I thought so!!!
  15. O

    No resolution to a 3 day ongoing issue

    3 days ago I lost signal. The day after phoned customer care to be assured it had been escalated and it would have a24 hour to 48 hour turn around time. It's been well over that and still nothing I phoned your untrained staff who couldn't tell me why I hadn't been contacted and how it would be...
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