Recent content by TheMxadzis

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    Billing

    @rain_mobile @rain_networks As far as I know, RAIN is pay as you earn, there’s no contract and you sleep stop using it and they’ll stop debiting or billing you. But now I’m being billed for services I’m not using, I’m not using the SIM card and my bill keeps going up. I called your consultant...
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    Incorrect billing

    I don’t understand how my bill got to R2000 when I only skipped one payment of R100, I’ve already made a payment of R400 after my bill was R1200, which I tried to dispute with customer care and I wasn’t assisted, and I should not have paid the R400 because my number was deactivated after missing...
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    Incorrect billing

    My payment date is on the 25th of every month. Last month(January) I didn’t make a payment on the 25th of January, I only made a payment later on on the 11th of February and during that period my SIM card was not active but my bill this month(on the 25th) is R479 which is the full amount, the...
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    Internet Access

    Rain mobile please do better. I haven’t had internet access for 48hrs even after I made a payment. I have important things to do with data. I’ve been using my airtime to call you guys and extra data to email you but you haven’t responded. Your service is really bad.
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    Billing

    Your billing is incorrect, I called your call centre in the morning and they said they’ll get back to me but they haven’t, I’ve also sent multiple emails but I haven’t received any response. Please rectify the error as soon as possible, I need to access the internet. And can you make it...
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