I have never experienced such shocking service.
I have a 1000Mbps line and for the past two months I have been trying to resolve quality issues with DSTV stream, youtube and Google meets.
I have spent hours if not days on the what's app chat sending screenshots of speed test, ipconfig etc.
I...
We spent two hours on the phone with afrihost yesterday 18 hours ago after waking up to no internet through our fibre line with octotel. The Lan light has been off and not even flashing. At the end of the 2 hours and having checked every possible angle more than once we were told it would be...
So im not sure if i took all the fibre installation horror stories i had heard for granted before i embarked on my journey through hell in order to install fibre, but oh boy i should've.
So the story starts with my back and front hassling and multiple account application and deletion with...
Hi.
I need guidance on where to go, because after 4 days, Afrihost are clueless!
I'm a 7 year loyal subscriber with Afrihost. Nothing major, a small personal website, 3 personal email addresses, and a 10 Mb telkom line, with a 40 Gig CAPPED ADSL account. This has pretty much worked...
Over the last few week I have had very poor and erratic throughput in Cape Town from Afrihost. I Am on a very good 20 meg VDSL line, each time I have spoken to an agent I get the same story of, let's resync line ... Nothing changes. Interesting these issues only started happening after the new...